CompTIA A+ 220-1101 (Core 1) Exam Past Paper PDF

Lead2Pass.com Copyright © 2006-2011 Lead2pass.com , All Rights Reserved. Vendor: CompTIA Exam Code: 220-1101 Exam Name: CompTIA A+ 220-1101 (Core 1) Exam Version: 24.041 Important Notice Product Our Product Manager keeps an eye for Exam updates by Vendors. Free update is available within 150 days after your purchase. You can login member center and download the latest product anytime. (Product downloaded from member center is always the latest.) PS: Ensure you can pass the exam, please check the latest product in 2-3 days before the exam again. Feedback We devote to promote the product quality and the grade of service to ensure customers interest. If you have any suggestions, please feel free to contact us at [email protected] If you have any questions about our product, please provide Exam Number, Version, Page Number, Question Number, and your Login Account to us, please contact us at [email protected] and our technical experts will provide support in 24 hours. Copyright The product of each order has its own encryption code, so you should use it independently. If anyone who share the file we will disable the free update and account access. Any unauthorized changes will be inflicted legal punishment. We will reserve the right of final explanation for this statement. Order ID: **************** PayPal Name: **************** PayPal ID: **************** QUESTION 1 A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing? A. Thunderbolt B. eSATA C. M.2 D. SCSI Answer: C Explanation: The M.2 form factor (formerly known as the Next Generation Form Factor, or NGFF) is a more modern type of internally mounted expansion card that replaces the previous mSATA (Mini- SATA) standard. Unlike standard HDDs and SSDs, M.2 drives aren’t connected to a motherboard via a cable, they’re instead plugged directly into the motherboard using a dedicated M.2 connector slot. QUESTION 2 An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS? A. Operating system spoofing B. Remote software provisioning C. Indirect software implementation D. Cross-platform virtualization Answer: D QUESTION 3 A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run? A. Hardware prefetcher B. Hyperthreading C. vPro D. VT-d Answer: D Explanation: https://techlibrary.hpe.com/docs/iss/proliant-gen10-uefi/s_enabling_VT-d.html QUESTION 4 A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement? A. A USB 3.1 flash drive with BitLocker to Go installed B. An SD memory card with NTFS Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 2 https://www.lead2pass.com C. An xD memory card with ext3 D. A portable hard drive with FAT32 Answer: A Explanation: A is the only option with encryption so we can eliminate the other three. QUESTION 5 A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT? A. Level of network utilization B. Customer use of two-factor authentication C. Amount of local drive space D. RAID array drive health Answer: A QUESTION 6 Which of the following is a valid use for PaaS? A. Off-site backups B. An application development environment C. A virtual server installation and configuration model D. A web application for asset management Answer: B Explanation: Application Development uses resources provide by Microsoft products already in place on a Platform (PAAS). QUESTION 7 An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste? A. Send friendly reminders to not print unnecessarily. B. Enable duplex printing to reduce paper utilization. C. Bill each department for the excess material cost. D. Require a code or badge before releasing a print job. Answer: D Explanation: If the user stands in front of the printer, he has to authentify himself by a card or PIN, klick on the print job and only after that the printer prints his documents. That would avoid the printing of not necessary documents. QUESTION 8 A technician unboxed a new computer, plugged it in to a UPS. and connected the requested Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 3 https://www.lead2pass.com peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue? A. Replacing the power supply B. Replacing the UPS C. Changing the CMOS battery D. Reseating the RAM Answer: D QUESTION 9 A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists. Which of the following would BEST establish the connection in minimal time? A. Radio frequency ISP B. Neighbor's Wi-Fi C. Mobile hotspot D. Fiber optic Answer: C Explanation: Hotspot is the fastest and easiest way to establish connectivity. QUESTION 10 A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms? A. Broken charging port B. Digitizer failure C. CPU overheating D. Defective battery Answer: D Explanation: If the charging port was defective the phone could not charge. It's the battery. QUESTION 11 A technician powers on a PC and its monitor and sees the following error message: No input signal detected The display lights on the computer are on. Which of the following is a possible solution? A. Changing the BIOS settings B. Changing the connector setting on the monitor C. Checking the power plug on the monitor D. Checking the power plug on the PC Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 4 https://www.lead2pass.com Answer: B QUESTION 12 A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use? A. SCSI B. eSATA C. PCIe D. NVMe Answer: B Explanation: The most suitable connection type for adding external storage to a workstation is eSATA. Therefore, the technician should use an eSATA connection to add external storage to the workstation. SCSI is an older technology that is less common today, while PCIe and NVMe are internal connections used for adding storage directly to a motherboard. QUESTION 13 Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause? A. RAID B. SSD C. S.M.A.R.T D. HDD Answer: D QUESTION 14 A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate? A. Bluetooth B. Biometrics C. NFC D. PIN Answer: C QUESTION 15 A software firewall that blocks all network ports has been installed on a desktop computer. The computer is now unable to get a dynamic IP address. Which of the following ports need to be opened on the firewall? A. 25, 110 B. 67, 68 Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 5 https://www.lead2pass.com C. 80, 443 D. 161, 162 Answer: B QUESTION 16 An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need? A. Tethering to a corporate-owned laptop B. WPA2-Enterpise wireless C. Corporate enterprise email D. Mobile device management Answer: D Explanation: Mobile Device Management (MDM) is a class of software designed to apply security policies to the use of mobile devices in the enterprise. This software can be used to manage enterprise- owned devices as well as bring your own device (BYOD) user-owned smartphones. The MDM software logs the use of a device on the network and determines whether to allow it to connect or not, based on administrator-set parameters. When the device is enrolled with the management software, it can be configured with policies to allow or restrict use of apps, corporate data, and built-in functions, such as a video camera or microphone. QUESTION 17 A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT? A. Determine the next steps to resolve the issue and document it. B. Design a plan of action to resolve the issue and implement the solution. C. Document the findings, actions, and outcomes. D. Establish a theory of probable cause, researching internally or externally as needed. Answer: D Explanation: Technician completed the first step in the troubleshooting process. The second would be to establish a Theory. QUESTION 18 A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed? A. Inquire about possible changes. B. File a damage report. C. Requisition a new scanner. D. Attempt to clean the scanner. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 6 https://www.lead2pass.com Answer: A Explanation: 1. Identify the problem: a. Gather information from the user, identify user changes, and, if applicable, perform backups before making changes. Begin documentation. b. Inquire regarding environmental or infrastructure changes. QUESTION 19 A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue? A. Separation pad B. Transfer roller C. Ink cartridge D. Fuser Answer: D Explanation: Ghost prints happen when the drum or fuser unit within your printer becomes faulty. QUESTION 20 An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message: Date/Time Not Set Press F1 to Run Setup Which of the following would be the BEST action to take next? A. Change the motherboard. B. Reseat the motherboard power connections. C. Replace the CMOS battery. D. Restore the BIOS to factory default settings. Answer: C QUESTION 21 An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system's response time slows down drastically. When only one application is open, the response time is acceptable. Which of the following should be upgraded FIRST? A. SSD B. CPU C. HDD D. RAM Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 7 https://www.lead2pass.com Answer: D Explanation: RAM, or random-access memory, allows users to run several programs simultaneously. Simple tasks, such as opening a word document, use RAM. Applications such as Microsoft Word and Excel require large amounts of memory, along with graphic-filled web pages. Many users run multiple programs at once, but don’t realize that this coupled with insufficient RAM may cause their computer to lag. A RAM upgrade is a simple and cost-effective solution that could improve functioning speed. QUESTION 22 Which of the following BEST describes the main function of a web server? A. Storing files and controlling user access B. Setting up personal mailboxes and calendars C. Providing IP addresses and printing services D. Hosting home pages and business portals Answer: D QUESTION 23 Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side guest security requirement? A. Isolation B. Authentication C. Hardening D. Authorization Answer: A QUESTION 24 A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on, the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue? A. Clean the filter. B. Adjust the standby timeout. C. Check the power cable connection. D. Replace the bulb. Answer: B QUESTION 25 A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause? A. Contaminated fuser Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 8 https://www.lead2pass.com B. Worn rollers C. A misfeed D. Page orientation Answer: D Explanation: It normally uses A4 sized labels and it contains white space in the middle of pages so it went from sized labels to full pages. QUESTION 26 A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective? A. M.2 B. SAS C. HDD D. SCSI Answer: A QUESTION 27 A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause? A. Digitizer issues B. Overheating C. Broken screen D. Malware Answer: A Explanation: Symptoms such as the touch screen not responding to input indicate a problem with the digitizer. QUESTION 28 While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue? A. Close other video software and retry. B. Adjust the conference software to a compatible resolution. C. Switch the video from the webcam to "conference" mode. D. Reseat or replace the webcam. Answer: A Explanation: The webcam video will appear black if other webcam software is using it. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 9 https://www.lead2pass.com QUESTION 29 A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause? A. Hidden SSID B. Device interference C. Ethernet port flapping D. High ISP latency Answer: B QUESTION 30 A developer is requesting permission to utilize client-side virtualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer? A. Cross-platform functionality B. Software compatibility C. Test case development D. Sandbox environment Answer: D Explanation: Sandbox - Create an isolated environment in which to analyze viruses, worms, and Trojans. As the malware is contained within the guest OS, it cannot infect the researcher's computer or network. QUESTION 31 A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error? A. S.M.A.R.T failure B. IOPS failure C. DIMM failure D. RAID failure Answer: A Explanation: When a hard drive has come to the point where it has become unusable, it is reported as a SMART failure. QUESTION 32 A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue? A. The screen is physically damaged. B. The screen rotation is incorrect. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 10 https://www.lead2pass.com C. The touch-pen battery is depleted. D. The screen needs to be recalibrated. Answer: D Explanation: On a laptop, if touchpad sensitivity is too high, typing can cause vibrations that move the cursor. Examples include the pointer drifting across the screen without any input or a 'ghost cursor' jumping about when typing. Install up-to-date drivers and configure input options to suit the user. Many laptops now come with a Fn key to disable the touchpad. If you can rule out simple hardware causes, unresponsive or inaccurate touch input can be an indication of resources being inadequate (too many open apps) or badly written apps that hog memory or other resources. A soft reset will usually fix the problem in the short term. QUESTION 33 A laptop's external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST? A. Research new webcam firmware. B. Restart the computer and run system diagnostics. C. Reseat the webcam. D. Reinstall the webcam software and drivers. Answer: C Explanation: Any hardware failure especially for input devices should be unplugged and re-plugged (question says external device) - device could have not been plugged in correctly by user. It says its an EXTERNAL webcam. With an external webcam, it's usually plugged in via USB. So to reseat it you would unplug it and plug it back in. QUESTION 34 Which of the following describes the main difference between T568A and T568B cabling standards? A. The T568B data transfer rate is higher than T568A. B. The green and the orange cables are interchanged. C. T568A is used in blue cables, and T568B is used in green cables. D. The standards use different cable connectors. Answer: B Explanation: The only difference between T568A and T568B is that the orange and green pairs are interchanged. T568A wiring pattern is recognized as the preferred wiring pattern for this standard because it provides backward compatibility to both one pair and two pair USOC wiring schemes. QUESTION 35 An online retailer wants to save money and is considering migrating to the public cloud so capacity can be added during the peak shopping season and automatically removed when the peak is over. Which of the following BEST describes this aspect of cloud computing? A. Rapid elasticity B. Metered utilization Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 11 https://www.lead2pass.com C. Shared resources D. High availability Answer: A Explanation: Rapid elasticity is only suitable for a domain whose resource requirements suddenly up and down for a specific time interval. QUESTION 36 A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in to a wall outlet. The MOST likely component that needs to be replaced is the: A. power adapter. B. battery. C. system fan. D. hard drive. Answer: B QUESTION 37 A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these requirements? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 Answer: B Explanation: You will need at least four disks to create a RAID 10 configuration and there must be an even number of disks. Note that it carries the same 50% disk overhead that mirroring does. QUESTION 38 A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used? A. SODIMM B. DDR3 C. ECC D. VRAM Answer: B QUESTION 39 A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high- end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT? Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 12 https://www.lead2pass.com A. Try to set as many pins as possible. B. Install an adaptor to create a universal socket. C. Verify the socket type and manufacturer. D. Find a compatible motherboard for the CPU. Answer: C QUESTION 40 Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents? A. NFC device B. ADF/flatbed scanner C. Camera/webcam D. QR scanner Answer: B QUESTION 41 A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT? A. OHCP pool configuration B. MAC filtering list C. Wireless protocol settings D. ONS servers Answer: B QUESTION 42 A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights. Which of the following is the MOST likely reason for this issue? A. RAID 5 is being used B. The RAID level of the disk array is 10 C. An M 2 boot device is being used D. The RAID controller cache is turned on Answer: B Explanation: RAID 10 (also known as RAID 1+0) is a combination of RAID 1 (mirroring) and RAID 0 (striping). In a RAID 10 configuration, data is mirrored across multiple pairs of drives, and then those mirrored pairs are striped for performance. If two drives in one of the mirrored pairs fail, it can result in a fault condition for the RAID array, causing the fault lights to indicate the issue. So, if the workstation is using RAID 10 and two drives in one of the mirrored pairs have failed, it would explain the solid fault lights on those drives. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 13 https://www.lead2pass.com QUESTION 43 An organization wants to move its web applications to the cloud. However regulatory and privacy movements mandate that both infrastructure and data must be entirely owned by the organization. Which of the following cloud models BEST fulfills these requirements? A. Private cloud B. Public cloud C. Hybrid cloud D. Community cloud Answer: A QUESTION 44 A user wants to access email and file synchronization applications on a mobile device using the same credentials. Which of the following will allow the user to use the same login and password? A. TPM B. S/MIME C. TKIP D. SSO Answer: D QUESTION 45 A technician receives a call from a user regarding a message fat has appeared on several office computers. The message states the computers have been encrypted and require payment to recover the data. First, the technician instructs the user to disconnect the computers from the network. The technician then troubleshoots the issue by identifying the problem and developing a theory about what happened. Which of the following steps of the troubleshooting process should the technician complete NEXT? A. Test the theory to determine the cause B. Document findings, actions and outcomes C. Establish a plan of action to resolve the problem D. Verify full system functionality and implement preventive measures Answer: A Explanation: The CompTIA troubleshooting methodology: 1. Identify the problem 2. Establish a theory of probable cause 3. Test the theory to determine the cause 4. Establish a plan of action to resolve the problem and implement the solution 5. Verify full system functionality, and, if applicable, implement preventive measures 6. Document findings, actions and outcomes https://www.comptia.org/blog/troubleshooting-methodology QUESTION 46 A user is unable to stream audio from a smartphone to a house speaker. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 14 https://www.lead2pass.com Which of the following BEST explains the reason for this issues? A. Bluetooth is not configured properly B. The smartphone is not configured for MDM C. The data-saving feature is enabled on the smartphone D. The smartphone is using a proxy or VPN Answer: A QUESTION 47 Joe, a user, recently installed a new mouse for his laptop. Joe no longer uses a mouse pad because his office desk has a glass top. Joe notices that when he is at the office, the cursor moves on the screen when he does not move the mouse; however, it works fine when he is traveling. Which of the following is MOST likely cause? A. The device drivers are outdated B. Bluetooth is disabled C. The mouse is faulty D. The surface is too reflective Answer: D QUESTION 48 A sales executive's personal laptop occasionally freezes while checking email. Which of the following should a technician do FIRST? A. Check the network connectivity. B. Consider the corporate policy. C. Request details about the problem. D. Run hardware diagnostics. Answer: C Explanation: A technician should first gather information about the issue by requesting details from the sales executive about the problem. This information can include when the laptop freezes, what application was being used, and any error messages that were displayed. The technician can then use this information to make informed decisions about next steps, such as running hardware diagnostics, checking network connectivity, or considering the corporate policy. QUESTION 49 Which of the following mobile devices offers the BEST viewing display in direct sunlight? A. Laptop B. E-reader C. Tablet D. Smartphone Answer: B Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 15 https://www.lead2pass.com QUESTION 50 An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following will BEST mitigate this issue? A. DNS B. S/MIME C. SPF D. SSID Answer: C Explanation: SPF (Sender Policy Framework) will best mitigate this issue. SPF is a type of email authentication method that verifies the legitimacy of an email message by checking the sender's domain against a list of authorized IP addresses. By implementing SPF, an organization can reduce the likelihood that an email from their domain will be flagged as spam, even if it comes from an unauthorized source. QUESTION 51 Which of the following would an administrator use to migrate virtual machines from on premises to the cloud? A. laaS B. SaaS C. DBaaS D. DRaaS Answer: A QUESTION 52 A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue? A. Changing the input on the projector to VGA B. Changing the output on the PC to DVI C. Modifying the projector's refresh rate D. Utilizing an HDMI connection Answer: D QUESTION 53 Which of the following standards supports MIMO technology? A. 802.11a B. 802.11b C. 802.11g D. 802.11n Answer: D Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 16 https://www.lead2pass.com Explanation: 802.11n (Wifi 4) supports MIMO (Multiple In Multiple Out) and 802.11 ac and ax ( Wifi 5 and 6) supports MU-MIMO. QUESTION 54 A user requested upgrades to a company-Issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Choose two.) A. Configure RAID 1. B. Install a hybrid drive. C. Upgrade to 1GB NIC. D. Increase the RAM. E. Migrate to a SSD. F. Upgrade the power supply. Answer: DE QUESTION 55 Which of the following technologies can allow multiple networks to traverse a switch? A. VLAN B. VRRP C. VPN D. DHCP Answer: A QUESTION 56 A user is looking for a top-of-the-line gaming computer but is prone to motion sickness. The user wants to be able to talk to players and participate the game without using a keyboard. Which of the following should a technician recommend? (Choose two.) A. Speakers B. VR headset C. Headset D. Protector E. Game controller F. Microphone Answer: CE QUESTION 57 The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request? A. Community Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 17 https://www.lead2pass.com B. Hybrid C. Public D. Private Answer: D QUESTION 58 Which of the following utilizes TCP ports 20/21 and transfers data in cleartext? A. SNMP B. SSH C. FTP D. Telnet Answer: C Explanation: The FTP protocol typically uses port 21 as its main means of communication. An FTP server will listen for client connections on port 21. SFTP is encrypted, FTP is not. QUESTION 59 A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform? A. Restart the modem and run an online internet connection and speed diagnostic tool. B. Guide the customer on how to upgrade the internet plan with the provider in order to improve latency. C. Explain to the customer this is not an issue; this situation is normal for this type of internet connection. D. Replace the modem because it is not working correctly based on the test result. Answer: C QUESTION 60 An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface? A. Public B. Hybrid C. Community D. Private Answer: D Explanation: Healthcare info belongs to PII category and it is best practice to store the same on Private cloud. QUESTION 61 Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 18 https://www.lead2pass.com Which of the following components enables the input on a mobile device's touch screen? A. OLED B. Digitizer C. Inverter D. CMOS sensor Answer: B QUESTION 62 Which of the following should the data center hardware technician implement to ensure maximum uptime for customers' virtual machines? A. Line conditioner B. AC voltage regulator C. Uninterruptible power supply D. Cloud storage backup Answer: C QUESTION 63 A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well. Which of the following technologies is the site MOST likely using? A. Fiber B. Cable C. DSL D. Satellite Answer: C Explanation: Digital subscriber line, a technology for the high-speed transmission of digital information over standard phone lines. QUESTION 64 A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed? A. Cat 5 B. Cat 5e C. Cat 6 D. Cat 6a Answer: A QUESTION 65 Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 19 https://www.lead2pass.com A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following: The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information: Which of the following is MOST likely causing the user's issue? A. Incorrect IP address B. Faulty NIC C. Misconfigured default gateway D. Bad network cable Answer: B Explanation: The technician did the laptop test with "user's CAT5 cable". So, there is no problem with the cable. QUESTION 66 A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Choose two.) A. RAM module B. Graphics card C. CPU D. Boot order E. USB flash drive F. Power supply Answer: DE Explanation: One beep indicates all is fine with the hardware. The text indicates an error message, usually a drive not found (boot order) or USB device not bootable message. QUESTION 67 Which of the following describes metered utilization of cloud resources? A. Resources provisioned instantly B. Payments made only for resources that are used C. Resources pooled to increase computing power Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 20 https://www.lead2pass.com D. Implementation of rapid elasticity Answer: B Explanation: Metering measures levels of resource utilization, such as network bandwidth usage and data storage volume, consumed by the cloud services subscribers, aka tenants. Resource utilization's (bandwidth and storage usage) are measured on the fly and the measured data is stored for summarizing and analyzing. QUESTION 68 A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance? A. Coaxial B. Shielded Cat 6 C. Plenum Cat 5e D. Multimode fiber Answer: B Explanation: Shielded Cat 6 cable mediums would be the MOST cost-effective without sacrificing system performance. QUESTION 69 A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST? A. Try to extract data. B. Reseat the RAM modules. C. Inspect the fan. D. Check the CD tray. Answer: A Explanation: Clicking would indicate a hard drive failure, so extracting and backing up the data should be top priority. QUESTION 70 A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement? A. Thumbprint/retinal scan B. Password/password C. Password/thumbprint D. Password/PIN Answer: C Explanation: Password is something you know, Thumbprint is something you are IE 2 factor. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 21 https://www.lead2pass.com QUESTION 71 A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST? A. Replace the graphics card. B. Replace the screen, as the customer insists. C. Recommend the usage of an external display instead. D. Ensure the backlight is functioning as expected. Answer: D QUESTION 72 A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST? A. Check for loose connections, pinched bends, and physical damage. B. Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run. C. Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable. D. Upgrade the entire cable run to multimode fiber. Answer: A QUESTION 73 A user acquired a new workstation and is attempting to open multiple targe Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST? A. Increase the swap partition. B. Upgrade the CPU in the workstation. C. Upgrade the power supply in the workstation. D. Upgrade the RAM in the workstation. Answer: A Explanation: A swap file is a system file that creates temporary storage space on a solid-state drive or hard disk when the system runs low on memory. The file swaps a section of RAM storage from an idle program and frees up memory for other programs. QUESTION 74 Which of the following cloud computing concepts allows a provider to bill a client for the amount of resources the client uses? A. Measured service B. Private cloud C. Rapid elasticity Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 22 https://www.lead2pass.com D. Hybrid cloud Answer: A QUESTION 75 A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message: Paper Jam, Jam in Fuser. Which of the following is the MOST efficient next step the technician should complete? A. Apply a maintenance kit to the printer B. Check the printer paper path to locate any obstructions. C. Turn the printer on and off to see if the error clears. D. Replace the fuser. Answer: B QUESTION 76 A technician needs to fix a Cat 5 cable issue. The cable, which is connected to a network jack, fails when it is moved around. Which of the following items must the technician use to fix the issue? (Choose two.) A. Scissors B. Network tap C. Magnetized screwdriver D. Tone generator E. RJ45 connector F. Crimper Answer: EF QUESTION 77 A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue? A. The user's internet connection is down. B. The user's domain account is locked out. C. The user's switch has stopped working. D. The user's IP address needs to be renewed. Answer: A Explanation: When setting up a network or using your PC, you may get an error message saying you're connected to a network with limited access or limited connectivity. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 23 https://www.lead2pass.com Usually, when you get this error, you are unable to access the Internet. However, limited means that you still can access locally shared files and folders. QUESTION 78 A company wants to use client-side visualization for application testing. Which of the following configurations would BEST support this goal? A. CPU 2.5GHz - 4 cores 16GB DDR4 RAM 1TB SSD B. CPU 3.2GHz - 1 core 16GB DDR4 RAM 4TB SSD C. CPU 2.5GHz - 2 cores 16GB DDR4 RAM 4x 1TB HDD RAID 5 D. CPU 3.2GHz - 4 cores 8GB DDR4 RAM 500GB HDD Answer: A Explanation: With virtualization you want to aim for the highest number of cores/RAM/hard drive space. QUESTION 79 A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port? A. Network tap B. Punchdown tool C. Toner probe D. Crimper Answer: C Explanation: You need a toner probe so it will send an electrical signal through the wire so that you can go to the patch panel and find the port/cable carrying the signal. QUESTION 80 Which of the following network devices is used to separate broadcast domains? A. Switch B. Wireless access point C. Router D. Hub Answer: C Explanation: Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 24 https://www.lead2pass.com Switches will never break in the broadcast domain. In, collision domain, every port on a router are in the separate broadcast domains. All ports on a switch or a hub likely to be in the same broadcast domain. QUESTION 81 An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized? A. Virtualization B. Clustering C. Load balancer D. Round-robin DNS Answer: C Explanation: Load balancer would ensure utilization is proportional. QUESTION 82 A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend? A. Satellite B. DSL C. Fiber D. Hotspot Answer: A QUESTION 83 While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue? A. The channel is reserved for licensed band use. B. The channel selection is defective; contact the manufacturer. C. The channel must be unlocked by the vendor. D. The device requires a firmware update to unlock the channel. Answer: A Explanation: The 2.4 gigahertz (GHz) band is subdivided into up to 14 channels, spaced at 5 MHz intervals from 2412 MHz up to 2484 MHz. Wi-Fi requires bandwidth of approximately 20 MHz, not 5 MHz. Consequently, a site designer needs to choose the channels that do not overlap. On a WLAN where only the first 11 channels are available, channels 1, 6, and 11 can be selected as non- overlapping. Note: In the Americas, regulations permit the use of channels 1-11 only, while in Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 25 https://www.lead2pass.com Europe, channels 1-13 are permitted. In Japan, all 14 channels are permitted. Those channels are reserved. QUESTION 84 A user connects a smartphone to a laptop. Which of the following types of networks has the user created? A. PAN B. MAN C. WLAN D. LAN Answer: A Explanation: For example, a mobile phone connected to the laptop through USB forms a wired PAN while two smartphones communicating with each other through Bluetooth technology form a wireless PAN or WPAN. QUESTION 85 A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue? A. The ribbon is jammed and is rubbing on the paper. Clear the bad ribbon and feed it through properly. B. The printhead is too hot. Adjust the temperature down and retry printing. C. The printer is loaded with the wrong type of paper. Replace the receipt paper with carbon paper. D. The blue ink cartridge was loaded with black ink. Put in the correct ink and clean the printhead. Answer: B Explanation: Receipts are printed via a thermal printer. Thermal printers work by heating a paper in specified areas in order to create an image. The specific component that does this is a thermal printhead. Since the image appears to have black smudges and is too dark, we know the thermal printhead is too hot since the capability of precise heating has diminished. QUESTION 86 A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed? A. Disable the BIOS password. B. Enable TPM. C. Enable multithreading. D. Enable Fast Startup. Answer: C Explanation: In order to have a VM running on a system, the system needs to have hyperthreading and/or multicore processing. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 26 https://www.lead2pass.com Multithreading is a feature that allows CPUs the ability to run multiple instruction processes simultaneously by creating virtual cores that will typically run instruction threads in parallel. If VMs are unable to load, you will have to enable multithreading. This might look like enabling "HT" in the BIOS. In VM lingo, this is also known as hyperthreading. I've discussed this question with several IT professionals and CompTIA instructors, and we all agree on this answer. QUESTION 87 Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue? A. Replace the printer paper with a new ream. B. Clear the print spooler on each computer. C. Reinstall the printer driver on each computer D. Perform the drum-cleaning procedure. Answer: D Explanation: Vertical or horizontal lines - Marks that appear in the same place (referred to as repetitive defects) are often due to dirty feed rollers (note that there are rollers in the toner cartridge and fuser unit too) or a damaged or dirty photosensitive drum. QUESTION 88 Drag and Drop Question An office manager reports that a printer is experiencing performance issues. All double-sided printouts are getting stuck in the printer and must be manually removed. Additionally, there are streaks of faded text running down each page. INSTRUCTIONS Using the available printer parts, replace only the faulty components on the office printer to resolve the stated issues. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 27 https://www.lead2pass.com Answer: Explanation: There's only 2 problems where you need to solve, the first being the print have smudges so its a Fuser issue and you have to place in second box. The second issue is papers keep getting stuck on large documents, and the legal paper is bigger than letter so you put Rollers in last case. QUESTION 89 SIMULATION Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 28 https://www.lead2pass.com Laura, a customer, has instructed you to configure her home office wireless access point. She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible. Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks. She requests that the default settings be changed to the following. Wireless Name: HomeWiFi Shared Key: CompTIA Router Password: Secure$1 Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network. Laptop: IP Address 192.168.1.100 Hardware Address: 00:0A:BF:03:C4:54 Smartphone: IP Address 192.168.1.101 Hardware Address: 09:2C:D0:22:3F:11 INSTRUCTIONS Configure Laura’s wireless network using the network adapter window. If at any time you would like to bring back the initial state of the situation, please click the Reset All button. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 29 https://www.lead2pass.com Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 30 https://www.lead2pass.com Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 31 https://www.lead2pass.com Answer: Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 32 https://www.lead2pass.com Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 33 https://www.lead2pass.com Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 34 https://www.lead2pass.com QUESTION 90 SIMULATION A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks. The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network. The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone. INSTRUCTIONS Use the appropriate cables. cable ends, tools and equipment to configure the network and connect an components accordingly. There are 3 steps and the simulation starts on step 1. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Step 1 Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 35 https://www.lead2pass.com Step 2 Answer: See the answer below in explanation part. Explanation: Answer of both steps below. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 36 https://www.lead2pass.com QUESTION 91 Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times? A. Community cloud B. Rapid elasticity C. High availability Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 37 https://www.lead2pass.com D. Metered service Answer: B QUESTION 92 A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed? A. The print drum is worn and loose causing the printing to be light in places B. The ribbon is low on ink or missing and must be replaced to get proper output C. The heating element has failed, and a new one needs to be installed for proper transfer D. The wrong type of filement is loaded, preventing it from sticking correctly E. The fuser assembly is not calibrated properly, causing it to impact the paper too hard Answer: B Explanation: Lines in dot matrix printer output indicate a stuck pin in the print head. Output can also be affected by the platen position. The platen adjusts the gap between the paper and the print head to accommodate different paper types. Incorrect adjustment of the platen gap can cause faint printing (gap too wide) or smudging (too narrow). QUESTION 93 A technician needs to install a cost-effective storage device into a rackmount server that will be used as a VM host. This storage will be used for all VMs that run from the server. Which of the following should be used? A. Optical disk drive B. eMMC storage device C. 15,000rpm drive D. RAID 10 array Answer: C Explanation: eMMC is a storage used by portable devices like cell phones or tablets. The optical disk drive is the primary use for the archive of data, documents, movies, etc. The question states cost- effective and does not mention anything about a backup. You can back up your data directly into the cloud also. If it is only about money then option C would be right in that situation. However, RAID 10 is a more expensive solution and better at the same time. QUESTION 94 A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT? A. Change the language settings on the printers B. Reboot all the machines having the issues C. Reboot all the printers. D. Install an updated printer driver on the print server Answer: D Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 38 https://www.lead2pass.com QUESTION 95 Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network? A. Switches only send data to the specific computer, while hubs send data to all computers inside the network. B. Switches compress data while hubs send uncompressed data C. Switches receive data and route it to all computers inside the network while hubs receive data and do not route D. Switches scramble data, while hubs send data in the original form. Answer: A QUESTION 96 A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives? A. DiskPart B. Diskmgmt C. Disk Cleanup D. BitLocker Answer: B Explanation: Disk Management is a Windows utility that allows a technician to view all connected storage devices, including USB drives. From there, the technician can initialize, partition, and format the drive as necessary. QUESTION 97 A computer that contains critical data has not been backed up and will not boot past a S. M. A. R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST? A. Run diagnostics on the faulty hard drive using a boot disk B. immediately replace the hard drive generating the SMART error C. Turn off S. M. A. R. T, monitoring in the computer's BIOS settings D. Attempt to boot the operating system in safe mode Answer: B QUESTION 98 Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause? A. Roller B. Drum C. Transfer belt Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 39 https://www.lead2pass.com D. Ribbon Answer: B Explanation: Vertical or horizontal lines - Marks that appear in the same place (referred to as repetitive defects) are often due to dirty feed rollers (note that there are rollers in the toner cartridge and fuser unit too) or a damaged or dirty photosensitive drum. QUESTION 99 A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states: HDMI Blocked due to Copy Protection Which of the following is the MOST likely cause of the error? A. The HDMI cannot carry the signal from the DVD to the projector. B. The user needs to switch from HDMI to a cable standard such as DisplayPort. C. The projector does not support the necessary HDCP protocol. D. The user needs to enable cony-protected sources in the projector's settings. Answer: C Explanation: Protected content. If you encounter an error that indicates unauthorized content or an HDCP error: DVI, HDMI, DisplayPort, and Thunderbolt all provide support for the Digital Rights Management (DRM) mechanism High-bandwidth Digital Content Protection (HDCP). HDCP allows a content source (such as a Blu-ray disc) to disable itself if the display adapter and monitor and/or speaker system do not support HDCP and fail to authenticate themselves with the playback source. There have been various iterations of HDCP (at time of writing the current version is 2.2) and backward-compatibility can be problematic as authentication may fail between devices that support different versions of the standard. Displaying devices must support HDCP to stream videos. It either supports it or not. You can't enable it. QUESTION 100 Which of the following cloud models maintains access, even when a local internet outage occurs? A. Private B. SaaS C. Community D. Public Answer: A Explanation: In a private cloud model, the cloud infrastructure is maintained within a company's own data center and is used exclusively by that company. Private clouds offer the advantage of maintaining access even when a local internet outage occurs, since the cloud infrastructure is not dependent on a public network connection. Software as a Service (SaaS) is a cloud model in which software applications are hosted by a third- party provider and made available to customers over the internet. SaaS is not designed to maintain access in the event of a local internet outage. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 40 https://www.lead2pass.com A community cloud is a shared infrastructure that is used by multiple organizations, typically from the same industry or with similar requirements. Community clouds are not designed to maintain access in the event of a local internet outage. A public cloud is a cloud infrastructure that is maintained by a third-party provider and is made available to the public over the internet. Public clouds are not designed to maintain access in the event of a local internet outage. QUESTION 101 A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following should the user confirm are available on the PC before making the purchase? (Choose two.) A. SATA B. M.2 C. PCIe. D. SAS E. SCSI F. DRAM Answer: BC Explanation: NVMe (Non-Volatile Memory Express) drives are high-speed solid-state drives that utilize the PCIe (Peripheral Component Interconnect Express) interface to connect to the motherboard. Before purchasing an NVMe drive, the user should confirm that the PC has an available M.2 slot for the drive and that the PC has a PCIe interface for the M.2 slot. SATA (Serial ATA) is an older interface for hard drives and is not compatible with NVMe drives. SAS (Serial Attached SCSI) is a newer interface for hard drives and is typically used for enterprise-level storage systems. SCSI (Small Computer System Interface) is a parallel interface for hard drives that is primarily used in high-end workstations and servers. DRAM (Dynamic Random Access Memory) is a type of memory commonly used in computers, but it is not relevant to the storage of data on a hard drive. QUESTION 102 A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while travelling? A. Enable the GPS service to ensure accurate location detection. B. Manually enter office locations in the weather application. C. Configure less frequent location checks using cellular location services. D. Use the offices' Wi-Fi IP addresses as the geolocation mechanism. Answer: C QUESTION 103 A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transports the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue? A. The phone requires a firmware update to address charging issues. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 41 https://www.lead2pass.com B. The charge port contains foreign objects, such as lint. C. The phone's battery has swelled, preventing the utilization of the charge port. D. The phone has experienced water damage, thus the battery is not charging. Answer: B QUESTION 104 A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST? A. DHCP B. AAA C. DNS D. ARP Answer: A QUESTION 105 A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements? A. Sandbox B. VDI C. Private cloud D. SaaS Answer: B Explanation: Virtual desktop infrastructure (VDI) refers to using VMs as a means of provisioning corporate desktops. All application processing and data storage in the virtual desktop environment (VDE) or workspace is performed by the server. The thin client computer need only be powerful enough to display the screen image, play audio, and transfer mouse, key commands and video, and audio information over the network. They are better locked against unsecure user practices because any changes to the VM can easily be overwritten from the template image. With VDI, it is also easier for a company to completely offload their IT infrastructure to a third-party services company. QUESTION 106 The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers? A. Grant all registered employees access to each machine. B. Restrict device access to only the user to whom the laptop is assigned. C. Limit device access to departments and guest users. D. Give each team member a USB drive that bypasses the reader to allow guest users to log in. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 42 https://www.lead2pass.com Answer: B QUESTION 107 A technician receives several error alerts on a server after an unexpected reboot. A message states that one or more disks are in a degraded state. When the technician advances to the next error message, it indicates the OS is missing. Which of the following are the MOST likely causes of these errors? (Choose two.) A. Missing drives in the OS B. RAID failure C. Bootable device not found D. Data loss E. Controller failure F. CMOS corruption G. TPM malfunction Answer: BC QUESTION 108 Recently, an organization received a number of spam emails that passed through the spam gateway. These emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue? A. Updating the keyword filtering B. Editing the sender policy framework C. Contacting the gateway vendor D. Verifying DMARC is enabled Answer: D Explanation: Spam management records help others deal with spam claiming to come from your domain. Many servers ignore your mail if you don't set them up. Organizations that manage their own e- mail may run an anti-spam gateway server to dust out spam sent to their users. If so, this anti- spam gateway appliance will also check and enforce the DKIM, SPF, and DMARC records of domains that send it mail. DMARC is designed to fit into an organization’s existing inbound email authentication process. The way it works is to help email receivers determine if the purported message “aligns” with what the receiver knows about the sender...Reduce successful phishing delivery. In other words, it validates authenticity of incoming emails. Looks like the company is receiving phishing emails from multiple fake senders. QUESTION 109 A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue? A. Domain Name System B. Gateway C. Subnet D. IP address Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 43 https://www.lead2pass.com Answer: A QUESTION 110 Which of the following network components is used to connect devices and can efficiently route data to specific destination addresses to minimize packet collisions and improve throughput? A. Modem B. Repeater C. Switch D. Hub Answer: C QUESTION 111 A company just bought a printer capable of automatically printing on both sides of the paper. After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue? A. Install the most recent firmware upgrade available for the printer B. Contact the vendor for a hardware replacement C. Reinstall the printer software and drivers, and then restart the printer D. Read the installation manual and configure duplex settings Answer: D QUESTION 112 A network administrator receives a ticket following a power outage that states the wireless network is down. The administrator discovers the SSID is broadcasting, but data is not being transmitted. Which of the following should the network administrator do FIRST? A. Restart the access point B. Reset the access point to default C. Change the access point's frequency D. Replace the access point’s patch cable Answer: A QUESTION 113 Users all over campus are calling the help desk to report issues connecting to the Internet. The help desk follows a script to ask questions about their issues. All the users answer the questions similarly. A help desk technician confirms no environmental changes have taken place and is currently looking through multiple system and application logs. Which of the following steps in the troubleshooting methodology is the technician currently performing? A. Testing the theory to determine cause B. Identifying the problem C. Documenting findings, actions, and outcomes D. Establishing a plan of action to resolve the issue Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 44 https://www.lead2pass.com Answer: B QUESTION 114 A user is performing an ipconfig but does not see the expected IP address. The user wants to perform a release and renew of the IP to see if that will fix the issue. Which of the following is the user utilizing? A. VLAN B. NAT C. DNS D. DHCP Answer: D QUESTION 115 A technician needs to install a printer on the network. Which of the following must the technician configure? (Choose three.) A. PCL B. Dots per inch C. Gateway D. Subnet mask E. MAC address F. IMEI G. IP address H. Drivers Answer: CDG QUESTION 116 A systems administrator at a school is setting up computing devices with keyboards. All the devices need to have an identical build. The administrator knows from prior experience that students often spill food or drinks on their devices. Which of the following is the BEST option for the administrator to use? A. Thick clients B. Thin clients C. Laptops D. Workstations Answer: B QUESTION 117 A thermal printer that used to print labels in an office has experienced printing issues following the failure of the air conditioner. Each label has blank spots or is missing text. Which of the following would most likely solve the issue? A. Restore function to the air conditioner. B. Clean the heating element. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 45 https://www.lead2pass.com C. Replace the paper rolls. D. Install new toner. Answer: B QUESTION 118 A user asks a technician for recommendations for building a gaming computer. The user has already ordered a high-end power supply, motherboard, and CPU. Which of the following recommendations would the technician MOST likely make for this configuration? (Choose three.) A. NVMe drive B. Gigabit NIC C. Webcam D. Dual monitors E. Graphics processing unit F. RAM G. Virtual reality headset H. Hybrid SSD/HDD drive Answer: AEF QUESTION 119 An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in-house. Which of the following cables should the company buy? A. Coaxial B. Plenum C. Cat 5e D. Fiber Answer: A Explanation: F-type connectors are commonly used to conduct an electrical signal to TV sets, cable modems. Can be paired with: RG6 cables. RG59 cables, which are coaxial based. QUESTION 120 An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting? A. The UPS, as 115V is insufficient for the configuration and should be increased to 220V B. The power supply, as 200W is insufficient when the GPU is heavily tasked C. The graphics card, as it is the component that triggers the unexpected reboots D. The motherboard, as only standard PCI slots should be used for high-end graphics cards, not PCI Express slots Answer: B Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 46 https://www.lead2pass.com QUESTION 121 A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency? A. Enabling and configuring a 5GHz antenna B. Configuring separate IP ranges C. Enabling multiple SSIDs D. Configuring all devices with different channels Answer: D Explanation: High latency can be caused by a number of factors, including interference from other devices on the same channel, distance from the access point, and the amount of traffic on the network. By configuring all devices with different channels, the technician can help to reduce interference and improve performance. QUESTION 122 A technician needs to convert an existing workstation to host several virtual test computers and servers. Which of the following must be installed and configured on the workstation before any virtual computers can be installed? A. Terminal emulator B. Hypervisor C. Remote desktop D. Guest OS Answer: B QUESTION 123 A user’s laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues? A. MicroSD B. 15,000 rpm HDD C. SAS SSD D. SATA SSD Answer: D QUESTION 124 A user brings in an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes do not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue? A. Disable the Sticky Keys feature B. Clean the keyboard C. Reset the BIOS settings to default Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 47 https://www.lead2pass.com D. Charge the laptop Answer: C QUESTION 125 A power supply with a 24-pin connector is used natively on: A. ATX motherboards. B. AT motherboards. C. BT motherboards. D. ITX motherboards. Answer: A QUESTION 126 A manager reports there is no network connectivity at a desk that has been empty for several months. The jack on the port has no label. Which of the following would be BEST for a technician to use to trace the port connection back to the wiring closet? A. A crimper B. A punchdown tool C. A multimeter D. A tone generator and a probe Answer: D Explanation: A tone generator and probe tool is used to trace a cable from one end to the other. This may be necessary when the cables are bundled and have not been labeled properly. This device is also known as a "Fox and Hound" or "toner and probe." The tone generator is used to apply a signal on the cable. The probe is used to detect the signal and follow the cable over ceilings and through ducts or identify it from within the rest of the bundle. QUESTION 127 A printer is printing all jobs in portrait mode, and the user needs to change it to landscape mode only. Which of the following settings should the user modify on the printer? A. Orientation B. Quality C. Collate D. Duplex Answer: A QUESTION 128 A technician is troubleshooting a projector that will not display any images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT? A. Calibrate the image. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 48 https://www.lead2pass.com B. Replace the bulb. C. Test the output resolution. D. Clean the fans. Answer: B Explanation: The lifespan of projector bulbs is constrained and is often expressed in hours. A bulb may grow dim or stop functioning altogether as it approaches the end of its useful life, rendering the display blank. If the bulb needs to be replaced, the problem will be solved. The technician may perform a visual examination of the bulb to look for any signs of wear or damage. It is a clear sign that the bulb needs to be replaced if it seems to be broken or blackened. QUESTION 129 Which of the following technologies utilizes millimeter wave to achieve high data rates? A. 802.11ac B. Z-Wave C. NFC D. 5G Answer: D QUESTION 130 A technician needs to purchase the maximum amount of RAM for a virtualization server. The server has two processors, and it has eight slots per processor with a maximum capacity of 128GB of quadchannel memory. Which of the following is the BEST option for the technician to purchase? A. Four sticks or 32GB B. Eight sticks of 12GB C. 16 sticks of 8GB D. 32 sticks or 4GB Answer: C QUESTION 131 A technician needs to install an IP-based camera in a remote location. The technician runs a Cat6 cable to the location and connects it to the camera. Which of the following is needed for the camera to operate? A. USB to Ethernet adapter B. DVI cable C. PoE switch D. H.261 codec Answer: C QUESTION 132 Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 49 https://www.lead2pass.com A visitor tried to connect a device to a company's guest WiFi network but was unable to find the network name, even though other WiFi networks were visible. A technician is able to connect the visitor's device to the guest WiFi network after doing some troubleshooting. Which of the following should the technician explain to the visitor? A. Airplane mode was turned on. B. The WiFi card drivers were outdated. C. The network's SSID was hidden. D. There was an IP conflict. Answer: C QUESTION 133 A small office needs full WiFi coverage of its entire work floor, and the IT staff is aware a single broadcasting device will not be sufficient. Which of the following types of hardware would BEST meet the requirement? A. Managed switches B. Access points C. Cloud-based network controllers D. Firewalls Answer: B QUESTION 134 Which of the following connector types can be used by a fax machine? (Choose two.) A. RG-6 B. RJ11 C. RJ12 D. RJ25 E. RJ45 F. RG-59 Answer: BE QUESTION 135 A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the internet. Which of the following should the technician configure on the router to enable devices to connect to the internet? A. APIPA B. DNS C. DHCP D. SMB Answer: C Explanation: Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 50 https://www.lead2pass.com APIPA (Automatic Private IP Addressing) is a feature of Windows that allows devices to automatically assign themselves an IP address if they cannot obtain an IP address from a DHCP server. However, APIPA addresses are not routable, which means that devices with APIPA addresses cannot communicate with devices outside of their local network. DNS (Domain Name System) is a service that translates domain names into IP addresses. This is necessary for devices to access websites and other resources on the internet. SMB (Server Message Block) is a protocol that allows devices to share files and printers. In this case, the technician needs to configure the router to use DHCP so that devices can obtain IP addresses from the router. Once devices have IP addresses, they will be able to access the internet through the router's DNS server. QUESTION 136 Which of the following types of connectors is used to create a Cat6 network cable? A. RG-6 B. RJ11 C. RJ45 D. RS-232 Answer: C QUESTION 137 A technician is troubleshooting a faulty motherboard that will not power on. The technician cannot hear any beeps, and the LEDs are off. Additionally, the technician smells smoke and then disconnects the power. Which of the following actions should the technician take NEXT? A. Replace the motherboard with a new one. B. Reseat the memory and the processor. C. Disconnect and then reconnect the CMOS battery. D. Visually check for bulging on top of the capacitors. Answer: D Explanation: Bulging capacitors are a common sign of a faulty motherboard. Capacitors are electrical components that store energy. When a capacitor fails, it can bulge or even burst. This can cause a variety of problems, including: - The motherboard not powering on - The motherboard powering on but not booting - The motherboard overheating - The motherboard causing other components to fail To visually check for bulging capacitors, the technician should inspect the motherboard carefully. Any capacitors that are bulging or leaking should be replaced. QUESTION 138 Which of the following wireless networking protocols will broadcast at 5GHz frequencies? A. 802.11ac B. 802.11b C. 802.11g D. 802.11q E. 802.11x Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 51 https://www.lead2pass.com Answer: A QUESTION 139 Joe, a traveler, wants to share an Internet connection from his iPhone to his Mac laptop. The iPhone is low on battery, so Joe wants to charge it by using his rapid charger connected to an AC outlet. Which of the following will enable Joe to establish this connectivity? A. Connect the laptop to the iPhone with a lightning cable and enable tethering. B. Pair the iPhone to the Mac with Bluetooth and disable mobile data. C. Enable airplane mode on the iPhone and the Mac laptop. D. Enable the mobile hotspot on the iPhone and connect the Mac laptop via WiFi. Answer: D Explanation: This is the only option that allows Joe to share his iPhone's internet connection to his Mac laptop while also charging his iPhone with a rapid charger connected to an AC outlet. QUESTION 140 The engineering department has requested a new laptop with an Intel i7 Quad-Core and 32GB of RAM. Which of the following are the correct type of RAM and the form factor for this laptop? A. DDR2 B. SOOIMMDDR2 C. DIMM ODR3 D. DIMM DDR4 E. SODIMM DDR4 Answer: E QUESTION 141 A technician is troubleshooting an issue with a thin client. The thin client powers on successfully, but the operating system never loads. Which of the following will MOST likely fix the issue? A. Replace the network cable. B. Replace the hard drive. C. Repair the bootloader. D. Reinstall the operating system Answer: A QUESTION 142 A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally? A. DNS server B. Port forwarding C. Perimeter network Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 52 https://www.lead2pass.com D. Universal PnP E. DHCP server Answer: A QUESTION 143 A technician is installing a pair of 7.2K rpm hard drives into a NAS unit. Which of the following will provide the HIGHEST levels of performance for the setup? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 Answer: D Explanation: RAID 10 (also known as RAID 1+0) is a RAID level that combines the benefits of RAID 1 (mirroring) and RAID 0 (striping). This means that data is written to both drives in the array, which provides redundancy in case of a drive failure. The data is also striped across both drives, which can improve performance. In the case of a pair of 7.2K rpm hard drives, RAID 10 will provide the highest levels of performance because it combines the speed of RAID 0 with the redundancy of RAID 1. RAID 0 (striping) will also provide good performance, but it does not offer any redundancy. This means that if one drive in the array fails, all of the data on the array will be lost. RAID 1 (mirroring) provides redundancy, but it does not offer any performance benefits. This is because data is written to both drives in the array, which can slow down performance. RAID 5 (striping with parity) can provide good performance and redundancy, but it is not as efficient as RAID 10. This is because parity data is added to each drive in the array, which takes up some space and can slow down performance. Therefore, RAID 10 is the best choice for a pair of 7.2K rpm hard drives because it offers the best combination of performance and redundancy. QUESTION 144 Ann, a help desk technician, receives a ticket stating a users new laptop is unable to connect to the company's wireless network, and the user cannot see any available wireless networks. Which of the following is MOST likely the issue with the users connectivity? A. The user is connected to the wrong wireless network. B. The wireless switch on the laptop is turned off. C. The user forgot to plug in the Ethernet cable D. The computer's Ethernet card is set to half duplex. Answer: B QUESTION 145 Which of the following requirements is MOST important to evaluate when setting up a virtual desktop on a user’s workstation? A. Network B. Emulator C. Security Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 53 https://www.lead2pass.com D. Resources Answer: D QUESTION 146 A technician receives a request to have a new computer lab wired for network access. The new wiring must be routed 27911 (85m) alongside the existing HVAC system in the drop ceiling. Which of the following cable types meets safety regulations and data transmission specifications? A. Plenum B. Fiber C. Shielded D. Riser Answer: A QUESTION 147 A technician needs to install an IP-based camera in a remote location. The technician runs a Cat 6 cable to the location and connects it to the camera. Which of the following is needed for the camera to operate? A. USB to Ethernet adapter B. DVI cable C. PoE switch D. H.261 codec Answer: C QUESTION 148 A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution? A. 1000W 24-pin modular power supply B. 220VAC 9000J surge protector C. 500W redundant power supply D. 2000VA uninterruptible power supply Answer: A QUESTION 149 A technician starts a recently built desktop PC for the first time, and the fans power on. However, the PC does not POST, and nothing displays on the monitor. Which of the following should the technician do NEXT to troubleshoot the issue? A. Check for OS error codes. B. Reseat the system memory. C. Replace the monitor. Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 54 https://www.lead2pass.com D. Replace the CMOS battery. Answer: B Explanation: If a newly built PC powers on (meaning the fans spin up) but it doesn't POST (Power-On Self- Test) and there's nothing displayed on the monitor, it's most likely a hardware issue rather than something related to the operating system or monitor. The most common troubleshooting step in this scenario is: Reseat the system memory. Ensuring that the RAM modules are properly seated can often resolve POST issues. It's not uncommon for RAM to be slightly unseated during assembly, or for there to be some obstruction (like dust) in the RAM slot. QUESTION 150 A user reports a projector is not working. The projector is turned on, and the computer detects it as a second display; however, there is no picture coming out of the projector. A technician has reseated the projector’s power and display cables. Which of the following is MOST likely the issue? A. The screen resolution is set too low or high for the projector. B. The display settings need to be verified. C. The workstation video drivers need to be updated. D. The projector’s bulb has burned out. Answer: B Explanation: Since the computer detects the projector as a second display, it is likely that the projector is working properly. The issue is most likely that the computer is not outputting to the projector. This can be caused by a number of factors, including: - The projector is not selected as the primary or secondary display. - The projector is set to the wrong input mode. - The projector's cable is not properly connected. - The projector's settings are incorrect. If the issue persists after verifying the display settings, then the next step would be to update the workstation video drivers. However, this is less likely to be the issue, since the computer is able to detect the projector. The projector's bulb has burned out is the least likely issue, since the projector is able to turn on. Therefore, the most likely issue is that the display settings need to be verified. QUESTION 151 The OS on a user’s computer will not load. The day before, the user received a BSOD a couple of times that contained S.M.A.R.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue? A. The TPM needs to be reconfigured. B. The hard drive has failed. C. The CMOS battery needs to be replaced. D. The OS was upgraded. Answer: B Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 55 https://www.lead2pass.com QUESTION 152 Which of the following Internet connection types provides the highest bandwidth speeds? A. Cable B. ISDN C. DSL D. Satellite Answer: A QUESTION 153 A user has connected a PC to a portable projector, but video does not appear on the screen when the user tests the projector. The user confirms the lens cap was removed from the projector. Which of the following should the user do NEXT? A. Adjust the keystone settings B. Restart the PC. C. Verify the lamp works D. Increase the brightness setting Answer: C QUESTION 154 A user reports that documents from a laser printer have vertical lines covering the length of the page where nothing is printed. The user replaces the toner cartridge, but the problem persists. Which of the following is MOST likely to cause? A. Outdated print driver B. Overheated fuser C. Defective toner cartridge D. Dirty corona wire Answer: D QUESTION 155 Which of the following wireless technologies only requires one of the devices to be connected to a power source? A. RFID B. NFC C. Bluetooth D. Z-wave Answer: B QUESTION 156 A user connects to a wireless network but cannot access the internet. A technician investigates the issue and gathers the following data from a mobile device: Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 56 https://www.lead2pass.com Which of the following is the MOST likely cause of the issue? A. WPA2 passwords require characters, of which a minimum of ten is needed. B. The mobile device is not receiving an IP address from DHCP. C. The SNR is too low for a high-quality connection. D. The signal strength is too low for a high-quality connection. E. The frequency is not correct for 802.11n. Answer: B QUESTION 157 Which of the following cloud models BEST describes Microsoft Office 365? A. XaaS B. SaaS C. PaaS D. IaaS Answer: B QUESTION 158 Ann, a user, reports her wireless headset is no longer working properly with her mobile device after a recent security update. Which of the following should a technician configure FIRST to resolve the issue? A. Bluetooth settings B. Security settings C. NFC settings D. WiFi settings Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 57 https://www.lead2pass.com Answer: A QUESTION 159 A technician has deployed a network printer to be used by an office for centralized printing. Which of the following will prevent IP address changes from occurring? A. Dynamic B. DHCP reservation C. Link local D. DNS Answer: B QUESTION 160 Joe, a customer, just purchased a new smartphone. He would like to be able to transfer information from one device to another without a physical connection. Using the same feature, he also wants to be able to make purchases on the phone. Which of the following settings should Joe enable on the phone? A. Hotspot B. Tethering C. Bluetooth D. NFC Answer: D QUESTION 161 A user is having issues with an inkjet printer that was in storage for more than a year. When the user tested the printer, all pages printed blank. The user replaced all four ink cartridges, but the issue has persisted. Which of the following is the MOST likely reason the printer is malfunctioning? A. The heating element needs to be replaced. B. The print heads need to be cleaned or replaced. C. The printer needs to be calibrated. D. The imaging drum needs to be replaced. Answer: B QUESTION 162 A user will be traveling for a long duration and wants to be able to work for as much of the time as possible. Which of the following features would be BEST for the user to enable? A. Bluetooth B. Airplane mode C. Wireless D. Keyboard backlight Answer: B Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 58 https://www.lead2pass.com QUESTION 163 Which of the following methods is configured on a router to convert an internal IP address to an external IP address? A. DMZ B. MAC filtering C. QoS D. NAT Answer: D QUESTION 164 A technician receives multiple calls from users stating that documents submitted to a shared printer are not printing. The technician can ping the device to confirm it is powered on and connected to the network. The technician successfully prints a test page from the device control panel. Which of the following should the technician perform NEXT? A. Reinstall the print drivers B. Restart the print spooler C. Reconfigure TCP/IP settings D. Remove and reinstall the printer Answer: B QUESTION 165 A university student was able to boot from a live Linux CD on a computer in a shared space on campus. Which of the following will BEST prevent this type of action from occurring in the future? A. Require TPM security features. B. Set a boot password. C. Disable all media options. D. Enable secure boot. Answer: B QUESTION 166 A company has a web application that is in the cloud on a multitenant server. The web application is connected to a database that is also in the cloud. Which of the following cloud computing concepts does this describe? A. IaaS B. PaaS C. SaaS D. DaaS Answer: B Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 59 https://www.lead2pass.com QUESTION 167 A technician is troubleshooting a PC that will not boot. The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor. The technician opens the case and notices several capacitors appear swollen. Which of the following is the MOST likely reason why the PC will not boot? A. Defective power supply B. Defective RAM C. Defective CPU D. Defective motherboard Answer: D QUESTION 168 A visitor tried to connect a device to a company’s guest WiFi network but was unable to find the network name, even though other WiFi networks were visible. A technician is able to connect the visitor’s device to the guest WiFi network after doing some troubleshooting. Which of the following should the technician explain to the visitor? A. Airplane mode was turned on. B. The WiFi card drivers were outdated. C. The network’s SSID was hidden. D. There was an IP conflict. Answer: C QUESTION 169 A developer is creating a new web application but does not want to be responsible for server or infrastructure maintenance. Which of the following cloud models is MOST likely to be used by the developer? A. Private cloud B. SaaS C. PaaS D. Hybrid cloud E. IaaS Answer: E QUESTION 170 A small office needs full WiFi coverage of its entire work floor, and the IT staff is aware a single broadcasting device will not be sufficient. Which of the following types of hardware would BEST meet the requirement? A. Managed switches B. Access points C. Cloud-based network controllers D. Firewalls Answer: B Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 60 https://www.lead2pass.com QUESTION 171 Which of the following special function keys is MOST likely to be used when configuring a laptop for a presentation? A. External display B. Screen orientation C. Media options D. Screen brightness Answer: A QUESTION 172 A technician connects an LCD projector to a computer located in a conference room and receives the following error message: Signal out of range. Two minutes later, the projector shuts itself off. When the technician attempts to power the projector back on, it takes more than 90 seconds for the bulb to turn on, and the error message displays again. Which of the following will MOST likely resolve the issue? A. Removing excess dust from the projector’s air filters B. Decreasing the projector’s color temperature settings C. Adjusting the computer’s output to a lower resolution D. Moving the projector closer to the computer and using a shorter video cable Answer: C QUESTION 173 Every time a user double-clicks on a specific icon, the desktop computer freezes and must be forced to shut down. The same issue occurs when the user starts the system in safe mode. A technician runs diagnostic software and detects a hardware failure, but the software does not indicate which component failed. Which of the following should the technician perform to isolate the faulty hardware? A. Disconnect all the removable hardware and replace the motherboard. Reconnect the parts into the new motherboard, testing the computer after each part is connected to the system. B. Disconnect some removable hardware and keep only the power supply connected. Perform a power drain. Reconnect the parts one by one, testing the computer after each part is reconnected to the system. C. Disconnect all the hardware and then reconnect it. Perform a registry clean and run a full virus scan. Test the computer to check if the issue is fixed. D. Disconnect all removable hardware but retain the minimum parts needed to POST. Power on the computer and test it. If the issue persists, reconnect the parts one by one, testing the computer after each part is reconnected to the system. Answer: D QUESTION 174 A technician is setting up a small home network for a customer. The customer has multiple gaming systems, a wireless printer, several tablets, two PCs, and several phones. Which of the following firewall settings should the technician verify is enabled so all the devices work with Get Latest & Actual 220-1101 Exam's Question and Answers from Lead2pass. 61 https://www.lead2pass.com minimal configuration? A. UPnP B. MAC filtering C. DMZ D. QoS Answer: A QUESTION 175 Which of the following would be BEST reason to use a virtual machine as a sandbox? A. To test new software in a safe environment B. To increase the efficient use of computing resources C. To run multiple machines on the same hardware D. To have dedicated hardware for a single system Answer: A QUESTION 176 A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST? A. Verify the power rating of the charger. B. Ensure all unnecessary connectivity features are disabled. C. Check that all missing smartphone OS updates are applied. D. Complete a factory reset of the phone Answer: A QUESTION 177 In which of the following places is a laptop's wireless antenna MOST likely located? A. Near the network interface card B. Underneath the battery C. Integrated into the motherboard D. In the bezel of the lid Answer: D QUESTION 178 A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST cost-effective solution to monitor the traffic? A. Spectrum analyzer

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