1860 Module 11 Quality and Closing PDF

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FasterMistletoe

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quality management project management quality control process improvement

Summary

This document reviews enterprise environmental factors and internal organizational process assets for quality policies. It explains implementation of organizational quality policies. It also analyzes quality alternatives and the associated tools for the organization.

Full Transcript

1. Review enterprise environmental factors and ask are there any specific standards and regulations external to the organization? Then review internal organizational process assets for any established quality policies 2. Explains how the organizations quality policies, methodologies,...

1. Review enterprise environmental factors and ask are there any specific standards and regulations external to the organization? Then review internal organizational process assets for any established quality policies 2. Explains how the organizations quality policies, methodologies, and standards will be implemented on the project 3. Brainstorm, search industry benchmarks, interview stakeholders, and prepare a cost benefit analysis on quality alternatives 4. Review which tools will be utilized and how Notice it is ISO not IOS 1. Step one determine the output (effect) the impact or process that is being evaluated 2. Step two brainstorm the possible factors (causes) impacting the output 3. Step 3 group them into themes and add them to the diagram Cause and effect diagrams are often divided into six factors or themes on the diagram Materials - raw materials, parts, pens, paper is, Etc used to reduce the final product People/ personnel - anyone involved in the process Methods - how the process is performed and the specific requirements for doing it, such as policies, procedures, rules, regulations and laws Environment - the conditions, such as locations, time, temperature, and culture in which the process operates Measurements - data generated from the process that is used to evaluate quality Equipment - any machines, computers, tools, Etc required to accomplish the job Diamond means that there is an action of some sort Count the 7 points in each graph Look at excel sheet - pulled from slide 30 1. Requirements - a condition or capability that is necessary to be present in a product, service, or result to satisfy business need 2. Acceptance criteria - a set of conditions that is required to be met before deliverables are accepted 3. Verified deliverables - the process and tools used to assess the conformance of the specified product or service requirements 4. Accepted deliverables - products, results, or capabilities produced by a project and formally validated by the project customer as meeting their specified acceptance criteria

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