Communication Ethics PDF

COMMUNICATION ETHICS Kit Laserna COMMUNICATION ETHICS What is Communication Ethics? COMMUNICATION  theact or process of communicating; fact of being communicated. the imparting or interchange of thoughts, opin...

COMMUNICATION ETHICS Kit Laserna COMMUNICATION ETHICS What is Communication Ethics? COMMUNICATION  theact or process of communicating; fact of being communicated. the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. ETHICS a system of moral principles  deals with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions. COMMUNICATION ETHICS  The principle governing communication, the right and wrong aspects of it, the moral- immoral dimensions relevant to Interpersonal communication are called the ethics of Interpersonal communication. COMMUNICATION ETHICS  Maintaining the correct balance between the speaking and listening  the legitimacy of fear and emotional appeal  degree of criticism and praise COMMUNICATION ETHICS A death or an overdose of either of the factors could result in unfavorable consequences.  The principle of honesty on both sides should be completely applied because any amount of insincerity from either the listener or the speaker would not be prudent. FUNDAMENTALS OF ETHICAL COMMUNICATION  responsiblethinking  decision making  development of relationships and communities  Contexts  Cultures  Channels  Media UNETHICAL COMMUNICATION  threatens the quality of all communication and consequently the well-being of individuals and the society. PRINCIPLES OF ETHICAL COMMUNICATION  advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication.  endorse freedom of expression, diversity of perspective, and tolerance of dissent to achieve the informed and responsible decision making fundamental to a civil society.  strive to understand and respect other communicators before evaluating and responding to their messages. PRINCIPLES OF ETHICAL COMMUNICATION  promote access to communication resources and opportunities as necessary to fulfill human potential and contribute to the well-being of families, communities, and society.  promote communication climates of caring and mutual understanding that respect the unique needs and characteristics of individual communicators.  condemn communication that degrades individuals and humanity through distortion, intimidation, coercion, and violence, and through the expression of intolerance and hatred. PRINCIPLES OF ETHICAL COMMUNICATION  Being committed to the courageous expression of personal convictions in pursuit of fairness and justice.  advocate sharing information, opinions, and feelings when facing significant choices while also respecting privacy and confidentiality.  accept responsibility for the short- and long- term consequences for our own communication and expect the same of others. INTERPERSONAL COMMUNICATION ETHICS INTERPERSONAL COMMUNICATION  Interpersonalcommunication refers to communication with another person. This kind of communication is subdivided into:  dyadic communication  public communication  small-group communication. FOUR PRINCIPLES OF INTERPERSONAL COMMUNICATION  Principles:  Inescapable  Irreversible  Complicated  Contextual  Psychological context  Relational context  Situational context  Environmental context  Cultural context FUNCTIONS OF INTERPERSONAL COMMUNICATION  Gaining Information  Building a Context of Understanding  Establishing Identity  Interpersonal Needs  Inclusion  Control  Affection DISTANCE  Provides necessary space for each communicative partner to contribute to the relationship.  Is interpersonal space that nourishes the very thing that keeps persons together interpersonally—relationship.  Is an ethical responsibility, not a flaw or a limitation.  The importance of distance keeps us from equating interpersonal communication with ever more closeness. INTERPERSONAL RESPONSIBILITY  Begins with each person’s commitment to active care for the interpersonal relationship, owned by neither and nurtured with or without the support of the Other.  Adheres to the insight of Emmanuel Levinas, abandoning the expectation of reciprocity for attentiveness to a call to responsibility with or without the approval of the other. INTERPERSONAL RESPONSIBILITY  Involves:  Caring for an interpersonal relationship. As one seeks a path in life, interpersonal relationship responsibility invites a balance between distance and closeness in each relationship, which defines the quality of our interpersonal lives (Stewart, 2006).  Sympathy  Empathy ETHICAL FRAMEWORKS DEONTOLOGICAL ETHICS  the most frequented basis of our decision making process, expressing a commitment to the most basic principles.  It is regarded as universal, always applicable whatever the circumstance is. o We follow these rules since we think of them as duties. UTILITARIAN ETHICS  focuses on the results and whether or not it would benefit the majority.  Utilitarianism focuses on the consequences of each action or decision. VIRTUE ETHICS  concerned with moral character and places more weight or value on the dignity of an individual and a humanity’s task of caring for one another.  It emphasizes character as opposed to duty or consequence. LYING Deontological Utilitarian Virtue SITUATIONAL OR CONTEXTUAL ETHICS  There is no absolute approach to situations, each situation should be addressed as different from each other.  Every problem should be evaluated in its particular context or situation. UNETHICAL COMMUNICATION IN THE WORKPLACE Type Example Coercive Intimidation and threatening others. Destructive Backstabbing and inappropriate jokes. Deceptive Euphemism and lying. Intrusive Eavesdropping, tapping telephones or monitoring Internet use Secretive Hoarding information and cover-ups Manipulative-exploitative Acts which attempt to gain compliance or control through exploitation  FREEDOM OF EXPRESSION  Freedom of Expression is a basic human right, It refers to right to freedom of expression, including the freedom to seek, receive, and impart information and opinions of any kind in any form.  Internationally, freedom of expression is protected under the Universal Declaration of Human Rights and the International Covenant of Civil and Political Rights.  Used to seek answers and express opinions  ETHICAL FREEDOM OF EXPRESSION  Freedom of Expression must be balanced against society’s need to maintain order, protect general welfare and public morality  There should be limits to free expression, but only when it involves harm to others  People should refrain from hate speech, the public use of derogatory and offensive language denigrating others, particularly on the basis of race, ethnicity, gender and/or sexual orientation. MASS COMMUNICATION  Mass communication is used to describe the various means by which individuals and entities relay information through mass media to large segments of the population at the same time.  It is the mass production of messages (message) or information that is intended to reach a large amount of people  Uses mass media; such as newspapers, TV, radio, books etc. MASS COMMUNICATION ETHICS Ethics  Truth  Censorship  Laws  Privacy  Appropriateness  Sensitivity to other cultures  Respect dignity, privacy, and well being of a person  ETHIC CODES  Ethic Codes (or Ethical Codes) are moral guidelines that are used to help assist people in making decisions, to tell the difference between ‘right’ and ‘wrong’ and to utilize this understanding to make ethical choices  There are 3 levels;  Code of ethics (social issues)  Code of conduct (influence to behavior of employees)  Code of practice (professional responsibility) CORPORATE CODES OF ETHICS  Honesty - Professional communicators are honest, accurate and candid in all communications. This practice encourages the free flow of important information in the interest of the public CORPORATE CODES OF ETHICS  Confidentiality - Protecting the confidences and privacy rights of employees and customers is the duty of professional communicators. Additionally, they must abide by legal requirements for disclosing information that affect the welfare of others  Credit- Give due credit to those who you get ideas from. CORPORATE CODES OF ETHICS  Free Speech - Principles of free speech and free ideas should be encouraged.  Courtesy - Sensitivity to cultural values and beliefs are crucial.  REFERENCES  http://www.wordiq.com/definition/Interpersonal_communication  http://www.pstcc.edu/facstaff/dking/interpr.htm  http://www.abacon.com/commstudies/interpersonal/infunctions.html  http://www.mpib- berlin.mpg.de/en/institut/dok/full/keller/moralobl/kell_moralobl.pdf  http://www.blurtit.com/q697023.html  https://teach.lanecc.edu/kenz/llc/userpages.html?thispage=68  http://www.prismjournal.org/fileadmin/Praxis/Files/Fountaine.pdf  http://www.prismjournal.org/fileadmin/Praxis/Files/Fountaine.pdf  http://www.uk.sagepub.com/upm-data/23227_Chapter_7.pdf  http://www.ehow.com/facts_6726807_corporate-communication- code-ethics.html