Which of the following responses by the nurse could create a barrier to communication?

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Understand the Problem

The question is asking which response from a nurse could hinder effective communication. This involves assessing the impact of different phrases on doctor-patient dialogue.

Answer

'What you did was wrong. You shouldn’t do that.'

The response 'What you did was wrong. You shouldn’t do that.' can create a barrier to communication because it may make the patient feel judged or defensive.

Answer for screen readers

The response 'What you did was wrong. You shouldn’t do that.' can create a barrier to communication because it may make the patient feel judged or defensive.

More Information

Judgmental or authoritative statements can hinder effective communication by making patients feel criticized, which can lead to discomfort or defensiveness.

Tips

Avoid using language that places blame or conveys disapproval. Instead, focus on understanding and problem-solving.

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