What should you look for when validating that the customer is the person on the ID?
Understand the Problem
The question is asking what specific attributes one should check to verify that a customer matches the ID presented. The options provided include physical features, date of birth, and picture comparison.
Answer
Compare physical features, check age and picture match, ensure ID authenticity.
To validate that a customer is the person on the ID, you should compare their physical features with those shown in the picture on the ID, ensure the date of birth matches the customer's apparent age, and verify that the ID looks authentic and untampered.
Answer for screen readers
To validate that a customer is the person on the ID, you should compare their physical features with those shown in the picture on the ID, ensure the date of birth matches the customer's apparent age, and verify that the ID looks authentic and untampered.
More Information
When validating an ID, checking if the person's appearance and details match those on the ID helps prevent identity fraud. This process is crucial for confirming the legitimacy of the ID and ensuring that the person is who they claim to be.
Tips
A common mistake is failing to carefully inspect for signs of ID tampering such as altered photos or text, or ignoring inconsistencies between the ID and the person's appearance.
Sources
- Solved - What should you look for when validating that the | Chegg.com - chegg.com
- Validating a customer's ID using the Gopuff Driver app - help.gopuff.com
- Checking IDs for 21 - Everything You Need to Know - driverslicenseguide.com
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