Omni-channel retailing refers to an interaction between a customer and a retailer in terms of three flows—information, product, and funds.
Understand the Problem
The question is providing a definition of omni-channel retailing, discussing the interaction between customers and retailers in terms of three flows: information, product, and funds. It seems to be aimed at understanding this business concept.
Answer
True.
The statement is true. Omni-channel retailing indeed involves interactions between a customer and a retailer in terms of three flows: information, product, and funds.
Answer for screen readers
The statement is true. Omni-channel retailing indeed involves interactions between a customer and a retailer in terms of three flows: information, product, and funds.
More Information
Omni-channel retailing aims for a unified customer experience across multiple channels, focusing on delivering a seamless flow of information, products, and funds between customers and retailers.
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