How should UC meet this requirement?
Understand the Problem
The question is asking how Universal Containers (UC) can enable their sales team to gain insights into the products and competitors mentioned during calls. This involves selecting the appropriate configuration from given options.
Answer
Enable Einstein Conversation Insights with sales recording and 50 competitor names.
Enable Einstein Conversation Insights, assign permission sets, enable sales recording, define recording managers, and customize insights with up to 50 competitor names.
Answer for screen readers
Enable Einstein Conversation Insights, assign permission sets, enable sales recording, define recording managers, and customize insights with up to 50 competitor names.
More Information
Einstein Conversation Insights can help sales teams analyze and gain insights from sales calls by recognizing and reporting the mention of products and competitors.
Tips
Make sure to assign the necessary permission sets to access all features and customize insights according to UC's needs.
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