Distinguish between formal and informal communication.
Understand the Problem
The question is asking for an explanation of the differences between formal and informal communication, focusing on their characteristics, contexts in which they are used, and the purposes they serve.
Answer
Formal communication is official, planned, and follows predefined protocols; informal communication is spontaneous, relaxed, and occurs naturally.
The main difference between formal and informal communication lies in its structure, rules, channels, and level of professionalism. Formal communication is official, planned, and follows predefined protocols, while informal communication is spontaneous, relaxed, and occurs naturally.
Answer for screen readers
The main difference between formal and informal communication lies in its structure, rules, channels, and level of professionalism. Formal communication is official, planned, and follows predefined protocols, while informal communication is spontaneous, relaxed, and occurs naturally.
More Information
Formal communication often includes emails, reports, and official meetings, while informal communication can include casual conversations, social interactions, and unofficial discussions. Formal communication aims to maintain professionalism and order, while informal communication fosters personal relations and quicker information exchange.
Tips
One common mistake is assuming all written communication is formal and all verbal communication is informal. Both forms can interchange depending on the context and setting.
Sources
- Difference between Formal and Informal Communication - JavaTpoint - javatpoint.com
- Difference Between Formal and Informal Communication - keydifferences.com
- Learn the Difference Between Formal and Informal Communication - testbook.com
