Customers always want the highest level of performance along all the dimensions response time, product variety, and returnability.
Understand the Problem
The question mentions that customers desire high performance across dimensions such as response time, product variety, and returnability. It appears to be discussing customer expectations in relation to service or product characteristics.
Answer
FALSE.
The statement is FALSE. Customers may prioritize certain dimensions over others based on their needs and budget, so they do not always want the highest performance on all dimensions.
Answer for screen readers
The statement is FALSE. Customers may prioritize certain dimensions over others based on their needs and budget, so they do not always want the highest performance on all dimensions.
More Information
Customers often make trade-offs between different attributes based on personal preferences, financial constraints, and specific needs.
Tips
A common mistake is assuming that customers want optimization in all areas without considering their actual priorities or constraints.
Sources
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