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Questions and Answers
What is the key element that the team wanted to focus on?
What is the key element that the team wanted to focus on?
- Creating a 300-page binder
- Having an opportunity to immediately apply what was learned (correct)
- Having a technology-based learning system
- Having a common language around behaviors
What is the purpose of the “Ask Sam” assistant?
What is the purpose of the “Ask Sam” assistant?
- To enable the associates to practice their skills
- To provide the associates with a digital footprint
- To help the associates track their progress
- To get a spec sheet on a product (correct)
What is the goal of the behavioral based learning framework?
What is the goal of the behavioral based learning framework?
- To provide personalized and customized learning (correct)
- To create training programs for the business
- To provide order takers for the business
- To open the associates’ minds and encourage critical thinking
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