Podcast
Questions and Answers
What distinguishes off-the-job training from on-the-job training?
What distinguishes off-the-job training from on-the-job training?
How is technology utilized in online training programs according to the text?
How is technology utilized in online training programs according to the text?
What is a key advantage of online training mentioned in the text?
What is a key advantage of online training mentioned in the text?
Which type of training is done in classrooms with equipment similar to that used on the job?
Which type of training is done in classrooms with equipment similar to that used on the job?
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What aspect of training is expanding to include education and personal development?
What aspect of training is expanding to include education and personal development?
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Which businesses utilize online training according to the text?
Which businesses utilize online training according to the text?
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What does near-the-job training aim to achieve?
What does near-the-job training aim to achieve?
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Study Notes
Training and Development
- Companies must offer sophisticated training programs due to technological advancements and innovations in the workplace.
Orientation Programs
- Orientations introduce new employees to the organization, colleagues, supervisors, and company policies.
- Programs range from informal talks to formal activities that last a day or more, including scheduled visits to departments and reading of company handbooks.
- Examples: Zappos' two-week training program for new employees that includes customer calls, classroom learning, and shipping box experience.
On-the-Job Training
- Employees learn by doing or watching others, right at the workplace.
- Examples: Salespeople are often trained by shadowing experienced salespeople.
Vestibule Training
- Training is done in classrooms with equipment similar to that used on the job.
- Employees learn proper methods and safety procedures before assuming a specific job assignment.
- Examples: Computer and robotics training in a vestibule classroom.
Job Simulation
- Equipment is used to duplicate job conditions and tasks, allowing trainees to learn skills before attempting them on the job.
Management Development
- Process of training and educating employees to become good managers and monitoring their managerial skills over time.
- Includes on-the-job coaching, understudy positions, job rotation, and off-the-job courses.
Off-the-Job Training
- Occurs away from the workplace, including internal or external programs to develop various skills.
- Examples: Short courses at universities like the University of Michigan, MIT, and the University of Chicago.
- Online training provides consistent content tailored to specific training needs at convenient times, used by businesses and universities.
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Description
Test your knowledge on common training and development activities in the workplace, such as employee orientation, on-the-job training, apprenticeships, and management training. Learn about different methods used to train employees and prepare them for their roles within the organization.