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Questions and Answers
What distinguishes off-the-job training from on-the-job training?
How is technology utilized in online training programs according to the text?
What is a key advantage of online training mentioned in the text?
Which type of training is done in classrooms with equipment similar to that used on the job?
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What aspect of training is expanding to include education and personal development?
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Which businesses utilize online training according to the text?
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What does near-the-job training aim to achieve?
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Study Notes
Training and Development
- Companies must offer sophisticated training programs due to technological advancements and innovations in the workplace.
Orientation Programs
- Orientations introduce new employees to the organization, colleagues, supervisors, and company policies.
- Programs range from informal talks to formal activities that last a day or more, including scheduled visits to departments and reading of company handbooks.
- Examples: Zappos' two-week training program for new employees that includes customer calls, classroom learning, and shipping box experience.
On-the-Job Training
- Employees learn by doing or watching others, right at the workplace.
- Examples: Salespeople are often trained by shadowing experienced salespeople.
Vestibule Training
- Training is done in classrooms with equipment similar to that used on the job.
- Employees learn proper methods and safety procedures before assuming a specific job assignment.
- Examples: Computer and robotics training in a vestibule classroom.
Job Simulation
- Equipment is used to duplicate job conditions and tasks, allowing trainees to learn skills before attempting them on the job.
Management Development
- Process of training and educating employees to become good managers and monitoring their managerial skills over time.
- Includes on-the-job coaching, understudy positions, job rotation, and off-the-job courses.
Off-the-Job Training
- Occurs away from the workplace, including internal or external programs to develop various skills.
- Examples: Short courses at universities like the University of Michigan, MIT, and the University of Chicago.
- Online training provides consistent content tailored to specific training needs at convenient times, used by businesses and universities.
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Description
Test your knowledge on common training and development activities in the workplace, such as employee orientation, on-the-job training, apprenticeships, and management training. Learn about different methods used to train employees and prepare them for their roles within the organization.