Workplace Harassment Prevention Course
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Questions and Answers

What is the first step a victim or bystander should take when reporting an incident of harassment and violence?

  • Submit a notice of occurrence to the designated recipient (correct)
  • Contact a union representative
  • Negotiate a resolution with the employer
  • Initiate an investigation immediately
  • What happens within 7 days of receiving a notice of occurrence?

  • The victim is contacted for further details
  • The incident is declared resolved automatically
  • An external investigation is launched
  • The designated recipient reviews the notice for urgency (correct)
  • Under what condition can a resolution process continue even if the employer believes the occurrence does not meet the definition of harassment?

  • If there is a documented history of harassment
  • If the victim insists the occurrence meets the definition (correct)
  • If the victim agrees with the employer's assessment
  • If all three parties believe it meets the definition
  • What role does a conciliator play in the resolution process?

    <p>To mediate discussions between both parties</p> Signup and view all the answers

    How can conciliation be initiated in the resolution process?

    <p>When both parties agree it meets the definition of harassment</p> Signup and view all the answers

    Which of the following is NOT a potential conciliator?

    <p>The employer's legal team</p> Signup and view all the answers

    What is the maximum timeline for completing the resolution process after reporting an incident?

    <p>1 year</p> Signup and view all the answers

    At what point can the principal party initiate an investigation during the conciliation process?

    <p>At any point during conciliation</p> Signup and view all the answers

    What is the main purpose of an investigation in the resolution process?

    <p>To prepare a report with conclusions and recommendations</p> Signup and view all the answers

    Which of the following should be avoided regarding the investigator's report?

    <p>Disciplinary measures against the responding party</p> Signup and view all the answers

    Which step follows after a victim or bystander submits a notice of occurrence?

    <p>Negotiated resolution</p> Signup and view all the answers

    What measures can employers implement to prevent workplace harassment?

    <p>All of the above</p> Signup and view all the answers

    What factor should be included in a workplace assessment for harassment prevention?

    <p>Workplace layout and interaction areas</p> Signup and view all the answers

    What is NOT a requirement during an investigation process?

    <p>Revealing the identities of the parties in the report</p> Signup and view all the answers

    What role does training play in workplace harassment prevention?

    <p>It builds a positive workplace culture</p> Signup and view all the answers

    What is the ultimate goal of an effective resolution process?

    <p>To create a safer workplace environment</p> Signup and view all the answers

    What action could Sondri have taken to potentially avoid her situation?

    <p>Seek support from colleagues or a supervisor</p> Signup and view all the answers

    What role could Zita have played in preventing Sondri's situation?

    <p>Encourage open communication and check in on Sondri</p> Signup and view all the answers

    How could other employees have contributed to preventing Sondri's collapse?

    <p>By noticing behavioral changes and expressing concern</p> Signup and view all the answers

    What preventive measure could the manager, Tim Scott, have taken?

    <p>Establish an open-door policy for discussing workplace wellness</p> Signup and view all the answers

    What is one possible action the employer could consider to minimize such situations?

    <p>Develop a comprehensive harassment prevention training program</p> Signup and view all the answers

    Which workplace assessment technique could help prevent future incidents similar to Sondri's?

    <p>Conducting employee satisfaction surveys regularly</p> Signup and view all the answers

    What conflict resolution strategy could be effective in similar workplace situations?

    <p>Encourage collaboration and teamwork in resolving issues</p> Signup and view all the answers

    What may be an essential aspect of an effective harassment prevention policy?

    <p>Providing clear reporting procedures and support systems</p> Signup and view all the answers

    What is the main piece of legislation that supports workplace harassment and violence prevention?

    <p>The Canada Labour Code</p> Signup and view all the answers

    The workplace harassment and violence prevention regulations came into force on January 1st, 2021 but does not contain timeframes for resolution to better support the complainant.

    <p>False</p> Signup and view all the answers

    According to the Canada Labour code, it is the responsibility of an employer to conduct workplace assessment and to ensure that a workplace harassment and violence prevention policy is in place.

    <p>True</p> Signup and view all the answers

    What is the next step in the resolution process after a victim or bystander submits a notice of occurrence?

    <p>Negotiated resolution</p> Signup and view all the answers

    What do you think Sondri could have done to prevent the situation?

    <p>Sondri could have addressed Zita's concerns directly, perhaps asking for clarification or suggesting a meeting with the manager to discuss the issues. Sondri could have also documented the negative interactions with Zita, creating a record if the situation continued.</p> Signup and view all the answers

    What is the contribution of Zita and how could she have prevented this situation?

    <p>Zita's behavior demonstrates a disregard for Sondri's feelings and contributes to a toxic work environment. She could have prevented the situation by being respectful of Sondri, refraining from negative comments, and working collaboratively.</p> Signup and view all the answers

    Is there anything the Manager (Tim Scott) could have done to prevent the situation?

    <p>The manager could have implemented a workplace harassment and violence prevention policy, provided training on respectful communication, and intervened early when he became aware of Zita's behavior towards Sondri.</p> Signup and view all the answers

    Is there anything the company could have done to prevent the situation?

    <p>The company could have implemented a robust onboarding process for new employees, provided training on diversity and inclusion, and established clear communication channels for reporting harassment and violence.</p> Signup and view all the answers

    This course focuses on the prevention and resolution of workplace harassment and violence.

    <p>True</p> Signup and view all the answers

    According to the Canada Labour Code, what is considered a workplace?

    <p>All of the above</p> Signup and view all the answers

    What are some examples of harassment and violence?

    <p>All of the above</p> Signup and view all the answers

    Reasonable management actions are not considered workplace harassment or violence.

    <p>True</p> Signup and view all the answers

    The Canadian Human Rights Act (CHRA) prohibits discrimination based on race, age, nationality, ethnicity, religion, sex, sexual orientation, colour, gender identity or expression, marital status, genetic characteristics, disability, and conviction for an offence for which pardon has been granted or a record of suspension.

    <p>True</p> Signup and view all the answers

    Workplace harassment and violence can occur in a premise controlled by the employer and in other work locations.

    <p>True</p> Signup and view all the answers

    It is safe to assume that all events of harassment and violence in the workplace are reported.

    <p>False</p> Signup and view all the answers

    Workplace harassment and violence can affect the mental and physical health of employees.

    <p>True</p> Signup and view all the answers

    Harassment and violence can be criminal acts.

    <p>True</p> Signup and view all the answers

    What are some key measures to prevent workplace harassment and violence?

    <p>All of the above</p> Signup and view all the answers

    What is a key responsibility of the employer under the Canada Labour Code?

    <p>All of the above</p> Signup and view all the answers

    What are some possible reasons why employees often do not report incidents of workplace harassment and violence?

    <p>Some reasons include fear of retaliation, a lack of belief that the situation will be taken seriously, or the desire to avoid creating conflict or drama.</p> Signup and view all the answers

    The workplace harassment and violence prevention regulations (the regulations) came into force on January 01st, 2021, but does not contain timeframes for resolution to better support the complainant.

    <p>False</p> Signup and view all the answers

    Using the Internet to harass, threaten or maliciously embarrass someone is an example of harassment and violence.

    <p>True</p> Signup and view all the answers

    Setting out performance expectations and providing constructive feedback about work performance is an example of workplace harassment and violence.

    <p>False</p> Signup and view all the answers

    Which legislation supports workplace harassment and violence prevention?

    <p>The Canada Labour Code</p> Signup and view all the answers

    The workplace harassment and violence prevention regulations came into force on January 1st, 2021 and contain timeframes for resolution to better support the complainant and the alleged individual.

    <p>True</p> Signup and view all the answers

    What are the 3 key measures that should be put in place to prevent harassment and violence in the workplace?

    <p>Training, Workplace harassment and violence prevention policy, Conducting a workplace assessment</p> Signup and view all the answers

    According to the Canada Labour code, a workplace can include third-party locations authorised by your employer

    <p>True</p> Signup and view all the answers

    Reasonable management actions is not harassment or violence. Supervisors can take the following measures as long as they act respectfully, professionally and in good faith. Such measures can include direct supervision of employees, including setting out performance expectations and providing constructive feedback about work performance.

    <p>True</p> Signup and view all the answers

    What are some of the examples given in the text for the reasons why events of harassment and violence in the workplace may not be reported by victims?

    <p>Victims being afraid of reprisal, retaliation, or retribution, Lack of support from management, Belief that what they have experienced does not substantiate a complaint</p> Signup and view all the answers

    What are some of the examples given in the text for what the consequences of harassment and violence in the workplace are?

    <p>Increased stress, Decrease in productivity, Difficulties in retaining staff and loss of key employees, Increased absenteeism, Poor public image, A toxic work environment, Injuries including physical, emotional or psychological trauma, Increased worker's compensation cost, Increased in disability insurance claims</p> Signup and view all the answers

    What are some of the examples given in the text for what is considered a workplace hazard when it occurs in the workplace?

    <p>Aggressive or threatening behaviour, Physically assaulting an employee, Persistently criticizing, undermining, belittling, demeaning or ridiculing employees, Swearing at employees or using inappropriate language toward them, Using the Internet to harass, threaten or maliciously embarrass someone, Using the Internet to make sexual threats, or to harass or exploit someone sexually, Abusing authority by publicly ridiculing or disciplining a subordinate, Abusing authority by soliciting a sexual or romantic relationship from a subordinate, or making social invitations with sexual overtones to a subordinate, Making abusive or derogatory remarks or jokes about someone's gender, gender identity or gender expression, sex, or sexual orientation (for example, homophobic remarks), Sexual touching (for example, patting, pinching, caressing, kissing, fondling), Sexual invitations or requests in return for a promise of a reward (such as a promotion), Displaying offensive posters, cartoons or images of a sexual nature, Sending inappropriate electronic communications (for example, sexually explicit emails), Domestic violence (also called intimate partner violence, domestic abuse or relationship abuse)</p> Signup and view all the answers

    What are some of the examples in the text for reasonable management actions that are not considered harassment or violence?

    <p>Directly supervise employees, Take measures to correct performance deficiencies, Take reasonable disciplinary actions, Assign work, and direct how and when it should be done, Request updates or status reports, Approve or deny time off, Request medical documents to support absence from work</p> Signup and view all the answers

    List examples of domestic violence covered by the Workplace Harassment and Violence Prevention Regulations.

    <p>Your family member harassing you in the workplace, Your spouse sending a threatening email to your boss, Your former partner spreading false information about you, Your family member throwing a rock through your office window</p> Signup and view all the answers

    What does the workplace harassment and violence prevention policy reflect?

    <p>The employer's commitment to prevent and protect employees against harassment and violence.</p> Signup and view all the answers

    What are some of the key elements of a workplace harassment and violence prevention policy?

    <p>Timeframes for resolution to better support the complainant and alleged individual, Confidentiality of all parties involved, including witnesses, throughout the investigation, Protection for employees victimized by a third party (for example, an employee harassed by a client), The qualifications of a competent person to investigate and provide recommendations, Employer obligations to implement corrective measures in response to the investigation report of a competent person, A clear outline of the existing and new roles of the workplace committee, Support to be provided for employees who have experienced workplace harassment and violence</p> Signup and view all the answers

    What are the employer's responsibilities under the Canada Labour Code?

    <p>Ensuring a workplace harassment and violence prevention policy is in place, Conducting workplace assessment that addresses the risks of harassment and violence, Ensuring that everyone including the employer and the employees take training on harassment and violence, Listen to the concerns raised by employees and earn their trust, Ensure there is a functional department that is in place to receive a notice of occurrence, Ensure the resolution process following a notice of occurrence is transparent and proceeds in a timely manner.</p> Signup and view all the answers

    What are some of the key factors that contribute to harassment and violence in the workplace?

    <p>Client exposure and interaction, Your work environment, The workplace culture and your work activity, Your assigned role and responsibilities at work, External factors such as the influence and interference from family members, spouse or partner, Other psychological factors</p> Signup and view all the answers

    Study Notes

    Workplace Harassment and Violence Prevention Course (WHVP 101)

    • Course designed for employees, supervisors, managers, executives, and union members in the uranium mining and processing industries, specifically the banking industry.
    • Course goal: increase knowledge of harassment/violence, familiarize with tools/resources for prevention, enhance understanding of reporting/resolution processes.

    Course Content

    • Divided into four modules
    • Module 1: Introduction to Harassment and Violence, definitions, legal examples and consequences in the workplace.
    • Module 2: Changes in harassment and violence prevention legislation, amendments to the Canada Labour Code including sexual harassment and sexual violence
    • Module 4: Measures to prevent and resolve workplace harassment and violence, training, workplace harassment/violence prevention policy, workplace assessment.
    • Module 5: Case Studies, practical examples of harassment and violence in the workplace and how to prevent it.

    Harassment and Violence Definitions

    • Harassment/violence: any action, conduct, or comment, including sexual nature, expected to cause offence, humiliation, or psychological injury; actions occurring in the workplace as per the Canada Labour Code (Part II, section 122(1)).
    • Workplace: the building provided by your employer; third-party locations; one's place of residence, as approved by the employer to work remotely from home.

    Examples of Harassment and Violence

    • Aggressive or threatening behavior, including verbal threats or abuse
    • Physical assault
    • Spreading malicious rumors or gossip
    • Persistently criticizing, undermining, belittling, demeaning or ridiculing
    • Using the internet to harass, threaten or maliciously embarrass
    • Sexual threats/harassment, and exploitation
    • Abusing authority by soliciting a sexual or romantic relationship from a subordinate.
    • Making social invitations with sexual overtones.
    • Making abusive or derogatory remarks about someone's gender or sexual orientation.
    • Sexual touching, sexual invitations/requests
    • Displaying offensive posters, cartoons, images.
    • Sending inappropriate electronic communications.
    • Domestic violence (intimate partner violence)

    Additional Information

    • Workplace harassment/violence is different from normal workplace conflicts/differences in opinion
    • There is a relationship between prohibited grounds of discrimination (race, age, nationality etc.) and harassment/violence as per the Canadian Human Rights Act.
    • Statistics on top 4 grounds of discrimination 2021 (from a report) are shown in a pie chart
    • Why harassment/violence may not be reported in the workplace (reasons): victims being afraid of reprisal or retribution, lack of management support, belief the experience is insufficient to substantiate a complaint
    • Domestic violence includes physical, sexual, or psychological harm by current or former partner/spouse/family member (and is covered under prevention regulations).
    • Client issues as a workplace concern: Clients may be frustrated, have a history of violence or psychological disorders, use alcohol or drugs in the workplace.

    Resolution Process (Incident of Harassment/Violence)

    • Victim or bystander submits a notice of occurrence to the designated recipient/employer.
    • Timeline for resolution is one year. Steps: notice of occurrence, negotiated resolution, conciliation, investigation.
    • Investigation report details the event, conclusion, and recommendations for prevention.

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    Description

    This quiz is designed for individuals working in the uranium mining and banking industries to enhance their understanding of workplace harassment and violence. It covers definitions, legal consequences, recent legislative changes, prevention measures, and practical case studies. Participants will gain knowledge of resources and strategies to foster a safer work environment.

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