Training and Development 1

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Questions and Answers

What is a major drawback of using lectures as a training method?

  • Potential for boredom and disengagement (correct)
  • Complex multi-way presentations
  • High level of individualized learning
  • Ability to practice skills in real-time

In small group exercises, what is a critical factor for effective learning?

  • Working with individuals from outside one's workplace
  • Limited personal reflection and analysis
  • Fast-paced transitions between exercises
  • Open and reflective group discussions (correct)

What is a benefit associated with programmed instruction?

  • Standardized pace for all learners
  • Increased travel time for trainees
  • Immediate feedback through self-tests (correct)
  • Dependence on instructor-led presentations

What challenge may trainees face with self-tests in a programmed instruction setting?

<p>Possibility of cheating to keep up with peers (A)</p> Signup and view all the answers

Why might changes in behavior not sustain in a workplace environment?

<p>Lack of sensitivity from superiors (D)</p> Signup and view all the answers

What characteristic is essential for effective apprenticeship training?

<p>Individualized feedback from mentors (D)</p> Signup and view all the answers

Which method promotes self-paced learning through modules?

<p>Programmed instruction techniques (C)</p> Signup and view all the answers

What is a risk associated with using project teams in training?

<p>Possible lack of commitment to group objectives (D)</p> Signup and view all the answers

What is a primary benefit of using role-playing in training environments?

<p>It promotes the development of critical interpersonal skills. (C)</p> Signup and view all the answers

What is the primary goal of behavioral modeling in training?

<p>To facilitate observation and practice of model behavior. (B)</p> Signup and view all the answers

What is a potential drawback of using simulators in training?

<p>They may not closely replicate real-world conditions. (A)</p> Signup and view all the answers

Which of the following statements best describes informal learning?

<p>It occurs outside of traditional educational environments. (D)</p> Signup and view all the answers

In the context of apprenticeship training, what is a crucial component?

<p>Hands-on experience under a skilled mentor. (C)</p> Signup and view all the answers

What is the role of feedback in the behavioral modeling process?

<p>To provide trainees with constructive input for improvement. (A)</p> Signup and view all the answers

Which statement about project teams is least accurate based on training methods?

<p>They function best without clear roles assigned to members. (A)</p> Signup and view all the answers

What is often a significant cost associated with vestibule training?

<p>Construction of realistic training environments. (D)</p> Signup and view all the answers

Which of the following best describes the primary focus of apprenticeship training?

<p>On-the-job training under the direction of an experienced person. (A)</p> Signup and view all the answers

What is a distinguishing characteristic of project teams in the context of action learning?

<p>They consist of individuals from different areas or functions working on real projects. (B)</p> Signup and view all the answers

What is the role of mentoring in professional development?

<p>To offer career advice and demonstrate interpersonal and political skills. (C)</p> Signup and view all the answers

In informal learning, which method allows employees to learn significantly from each other?

<p>The buddy system where new employees pair with experienced peers. (D)</p> Signup and view all the answers

Which factor is a potential challenge in mentoring relationships?

<p>Mentors may take credit for their mentees' ideas and contributions. (C)</p> Signup and view all the answers

What is a common outcome of informal learning in the workplace?

<p>A significant amount of learning occurring through peer interactions. (D)</p> Signup and view all the answers

Why might skilled workmen limit the number of new apprentices?

<p>To maintain their own work opportunities and interests. (C)</p> Signup and view all the answers

What distinguishes job instruction from informal learning methods?

<p>Job instruction is structured and involves direct feedback. (A)</p> Signup and view all the answers

Which method primarily focuses on day-to-day observations and feedback from a manager?

<p>Coaching (Understudy Method) (D)</p> Signup and view all the answers

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Study Notes

Group Training Techniques

  • Small groups facilitate effective exercises, allowing for group analysis and personal reflection.
  • Workplace participants may hesitate to open up, yet behavioral changes are more likely to transfer back to work settings.
  • Superiors’ sensitivity impacts subordinates’ sustained behavior change, making it essential for leaders to model appropriate behaviors.

Lecture Method

  • Most prevalent training technique, cost-effective for delivering information to large audiences.
  • Typically involves one-way presentations, leading to limited interaction and potential trainee boredom.
  • Lack of reinforcement and practice opportunities can hinder skill development.

Programmed Instruction

  • Self-paced learning through structured modules (e.g., SRA reading programs, digital platforms).
  • Involves a cycle of question, response, and feedback; promotes individualized learning.
  • While efficient, risks cheating on self-tests to impress peers may occur.

Job Instruction and Coaching

  • Job instruction involves a sequential explanation and demonstration by a trainer, followed by trainee practice and feedback.
  • Coaching focuses on daily observation and advice from managers, but may lack constructive criticism due to supervisor reluctance.

Informal Learning

  • Peer learning is significant, with surveys indicating up to 80% of on-the-job learning occurs informally.
  • The Buddy System emphasizes knowledge sharing among employees.

Project Teams and Action Learning

  • Temporary teams composed of members from various departments tackle real projects, sharing results to enhance organizational learning.

Mentoring

  • Mentors typically 8-15 years older, offer guidance and share insights on navigating workplace dynamics.
  • Monitoring is crucial to prevent mentor exploitation of the mentee’s ideas.

Apprenticeship

  • Involves extensive on-the-job training in skilled trades (e.g., plumbing, carpentry), lasting 2-5 years.
  • Participants often face limited social interaction, raising concerns about the development of interpersonal skills.

Role Playing

  • Trainees participate in simulations to develop interpersonal skills, enhancing engagement compared to traditional lectures.
  • Role-switching exercises help participants to empathize with different perspectives, though competitiveness must be managed.

Behavioral Modeling

  • Trainees observe and practice model behaviors, receiving feedback to refine techniques, fostering consistency and confidence.
  • Initial mimicry may stifle individuality, but later adaptations are encouraged after mastering the basics.

Vestibule/Simulator Training

  • Provides hands-on practice with equipment similar to that used on the job, crucial for roles in aviation, maritime, or automotive fields.
  • Effective for sequenced learning and knowledge reinforcement, but creating realistic simulators can be expensive.

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