Group Dynamics and Development Stages
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Questions and Answers

What is a key characteristic that differentiates a formal work group from an informal work group?

  • Formal work groups do not have any social meetings.
  • Informal work groups are made up of only managers.
  • Formal work groups are created by the organization. (correct)
  • Informal work groups have specific jobs assigned to each member.

Which stage of group development is characterized by members being polite and conflict avoidant?

  • Norming
  • Forming (correct)
  • Adjourning
  • Storming

What impact do groups characterized by extreme conflict have on workplace productivity?

  • They encourage collaboration among conflicting members.
  • They tend to enhance productivity levels.
  • They can demoralize members and decrease productivity. (correct)
  • They foster a positive attitude among workers.

Which of the following stages occurs last in the group development process?

<p>Adjourning (A)</p> Signup and view all the answers

According to the content, what contributes significantly to productivity in teams?

<p>Challenging, empowered, rewarded team members. (A)</p> Signup and view all the answers

What is a common question participants may think of during the forming stage of group development?

<p>Who has the power here? (A)</p> Signup and view all the answers

How is performance affected in groups with high camaraderie and coordination?

<p>Performance levels may greatly improve. (D)</p> Signup and view all the answers

Which type of group exists without formal assignment from the organization?

<p>Informal group (B)</p> Signup and view all the answers

What is the definition of a team?

<p>A cohesive coalition of individuals working toward a shared goal. (D)</p> Signup and view all the answers

Which of the following is considered a production task?

<p>Creating a marketing plan. (C)</p> Signup and view all the answers

What is a common behavior observed during the storming phase of group development?

<p>Participants become more authentic and argumentative (C)</p> Signup and view all the answers

Which team role focuses on organizing the team's work?

<p>Contractor role (C)</p> Signup and view all the answers

How do group members typically feel during the norming phase?

<p>Elated and committed to group goals (C)</p> Signup and view all the answers

What type of task involves generating creative ideas?

<p>Idea-generation tasks (B)</p> Signup and view all the answers

Why is the contributor role important in a team?

<p>It brings information and expertise to the team. (B)</p> Signup and view all the answers

What characterizes the performing stage of group development?

<p>Attention to both work completion and the process (D)</p> Signup and view all the answers

What is a key consideration when forming a team?

<p>All team members should be qualified for their roles. (C)</p> Signup and view all the answers

Which of the following statements accurately reflects the nature of team tasks?

<p>Teams can handle production, idea-generation, and problem-solving tasks. (B)</p> Signup and view all the answers

What is a leadership change that typically occurs in the norming phase?

<p>The leader takes on an advisory role (D)</p> Signup and view all the answers

Which management style provides the highest potential for autonomy among team members?

<p>Self-directed teams (C)</p> Signup and view all the answers

Which issue is commonly faced during the storming phase?

<p>Conflicts arise over task assignments and methodologies (A)</p> Signup and view all the answers

What separates teams from merely groups of people?

<p>The focus on joint goals and mutual accountability. (B)</p> Signup and view all the answers

What aspect of group dynamics is primarily explored during the storming phase?

<p>The exploration of power and influence (C)</p> Signup and view all the answers

In what way does the creator role contribute to a team?

<p>It reframes goals and adjusts processes. (A)</p> Signup and view all the answers

Why are teams with fewer than ten members often more effective?

<p>They can more easily coordinate and interact. (D)</p> Signup and view all the answers

Which behavior may occur as a result of the chaos in the storming phase?

<p>Questioning of the leader's direction (A)</p> Signup and view all the answers

What are norms within a team?

<p>Shared expectations about team operations. (C)</p> Signup and view all the answers

How can a team contract benefit a team?

<p>Serves as a roadmap when the team veers off course. (C)</p> Signup and view all the answers

What major change begins to happen once a group transitions from norming to performing?

<p>Focus shifts from processes to results (D)</p> Signup and view all the answers

Which of the following is a potential limitation of self-managed teams?

<p>High autonomy can lead to directionless processes. (A)</p> Signup and view all the answers

What aspect of team composition often leads to greater success?

<p>Complementary skills among team members. (C)</p> Signup and view all the answers

Which question should be considered before organizing a team meeting?

<p>Is a meeting actually needed? (B)</p> Signup and view all the answers

How does aligning the group with the greater organization benefit team cohesion?

<p>It helps establish common objectives. (C)</p> Signup and view all the answers

What is one way to prevent social loafing in larger groups?

<p>Clearly define each member's tasks in front of the group. (B)</p> Signup and view all the answers

Which strategy contributes to strengthening group identity?

<p>Establishing common rituals within the group. (A)</p> Signup and view all the answers

What phenomenon describes individuals putting in less effort in group settings?

<p>Social loafing. (D)</p> Signup and view all the answers

Why is praise beneficial in a team environment?

<p>It increases individual self-confidence. (D)</p> Signup and view all the answers

What is the Ringelmann effect related to?

<p>Social loafing in group settings. (C)</p> Signup and view all the answers

Which approach emphasizes respect and dignity among group members?

<p>Treating all members as equals. (D)</p> Signup and view all the answers

What is a potential risk when groups consist of 10 or more people?

<p>Higher likelihood of social loafing. (B)</p> Signup and view all the answers

What is a key benefit of setting specific goals for individuals in a group?

<p>They are more accountable for their performance. (C)</p> Signup and view all the answers

Which strategy can enhance the sense of accountability within a group?

<p>Initiating a feedback session among group members. (A)</p> Signup and view all the answers

How does building strong relational bonds among group members affect their commitment?

<p>It increases the likelihood of individual contributions. (D)</p> Signup and view all the answers

What type of tasks should groups assign to ensure high engagement and reward?

<p>Challenging and varied activities with significant impact. (A)</p> Signup and view all the answers

What is essential for every group member to feel in order to prevent discouragement?

<p>That they are needed and included in the group's efforts. (A)</p> Signup and view all the answers

What is collective efficacy in a group context?

<p>A group’s perception of its ability to succeed. (C)</p> Signup and view all the answers

Which factor is NOT listed as influencing collective efficacy?

<p>Individual performance and recognition. (D)</p> Signup and view all the answers

In an organizational context, what differentiates a group from a team?

<p>A group consists of individuals, while a team has a shared goal. (A)</p> Signup and view all the answers

Flashcards

Storming Stage

Group members express their true selves, potentially leading to conflicts and power struggles. They challenge authority and may form subgroups.

Norming Stage

Despite disagreements, the group starts establishing rules, procedures, and goals. They become more cooperative and cohesive.

Performing Stage

The group becomes highly productive, focusing on tasks and achieving goals. They work well together, sharing responsibility and giving feedback.

Forming Stage

The initial stage of group development where members are polite, unsure, and focus on getting to know each other.

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Mature Group

Members are comfortable with each other and contribute to a shared purpose. The leadership becomes more distributed.

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Stuck in Storming Stage

The group is stuck in an unproductive stage, unable to move beyond conflicts and disagreements.

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Competition and Conflict in Storming

Members may become defensive, competitive, or jealous as they try to define their roles and influence within the group.

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Authenticity in Storming

Group members become more authentic and open, expressing their true thoughts and feelings.

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Group

A collection of individuals who interact with each other, where one person's actions influence others.

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Formal Work Group

Individuals in a group are assigned specific roles and responsibilities by the organization.

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Informal Work Group

Groups that form naturally through shared interests or social connections within the organization.

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Adjourning Stage

The team completes its task and disbands, or individuals move on to other projects. Members reflect on their experience and may feel a sense of accomplishment.

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Group Cohesion

When group members feel a sense of belonging and connection, increasing their commitment and cooperation.

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Social Loafing

A phenomenon where individual efforts decrease when working in a group, as people feel less responsible for the outcome.

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Coaching and Support

This happens when group members receive support and encouragement from each other, strengthening their sense of unity.

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Shared Objectives and Roles

Having a shared purpose and understanding how each person's contribution fits into the overall goal increases cohesion.

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Frequent Praise

Regular praise and recognition for individual and group achievements boost morale and create a positive atmosphere.

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Dignity and Respect

Treating all members with respect and valuing their differences promotes fairness and inclusion, fostering a sense of belonging.

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Common Rituals

Creating common traditions and rituals fosters shared experiences and builds a stronger sense of community and identity.

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Proximity

Physical proximity helps build familiarity and rapport among group members, leading to stronger connections.

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Collective Efficacy

A group's belief in its ability to perform well and achieve its goals.

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Task Interdependence

The degree to which an individual's task is connected to the work of other team members.

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Building Cohesive Groups

The process of building strong relationships and connections between group members.

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Assigning Engaging Tasks

Creating engaging and rewarding tasks that motivate and inspire team members.

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Making Members Feel Needed

Recognizing and valuing the contributions of each team member.

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Evaluating Individual Contributions

A system for evaluating the contributions of each team member.

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Specific Goals

Clear goals and expectations that ensure everyone understands their responsibility.

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What is a team?

A group of individuals who work together to achieve a common goal, with each member contributing their unique skills and commitment to the team's objective.

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What are production tasks?

Tasks that involve creating something tangible, such as a product, a building, or a marketing plan.

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What are idea-generation tasks?

Tasks that focus on generating ideas, brainstorming new directions, or developing innovative processes.

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What are problem-solving tasks?

Tasks that involve planning and decision-making to address challenges or problems.

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What are contractor roles in a team?

Team roles focused on organizing tasks and activities, such as scheduling, assigning responsibilities, and setting deadlines.

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What are creator roles in a team?

Team roles that focus on adapting the team's approach to tasks, such as reframing goals or adjusting processes.

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What are contributor roles in a team?

Team roles that involve contributing knowledge, expertise, and resources to the team.

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Team

A group of individuals who work together to achieve a common goal.

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Self-directed Team

A team that makes decisions about its own work, including leadership and task allocation.

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Team Norms

The shared expectations and behaviors within a team. These can be formal or informal, and evolve over time.

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Building a Team Contract

The process of establishing a written agreement between team members about roles, responsibilities, communication, decision-making, and conflict resolution.

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Traditionally Managed Team

A group where a leader outside the team directs the team's work, and members have limited autonomy.

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Self-managed Team

A team that manages itself but still has a leader. Members have some autonomy to make decisions.

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Teams with Complementary Skills

Teams with members who have different skills that complement each other, increasing effectiveness.

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Small Teams (Under 10)

Teams that have fewer than 10 members, finding it easier to coordinate and communicate.

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Study Notes

Managing Groups and Teams

  • The effectiveness of teams depends on factors such as being challenged, empowered, excited, and rewarded
  • Objectives include recognizing and understanding group dynamics and development, understanding the differences between groups and teams, comparing and contrasting different types of teams, designing effective teams, exploring ideas around teams and ethics, and understanding cross-cultural influences
  • A group is a collection of individuals who interact with each other such that one person's actions impact the others. In organizations, most work happens within groups.
  • Groups where members contribute positively and coordinate efforts tend to have high performance levels.
  • Groups marked by conflict or hostility can negatively affect team morale.

Types of Groups

  • Formal work groups include managers, subordinates, or both with close associations influencing individual behavior.
  • Informal work groups are made up of individuals associated in ways not prescribed by the formal organization (e.g., people playing tennis on the weekend).

Stages of Group Development

  • Forming: A group comes together for the first time, marking by some anxiety and formality. Members are polite, observant, and conflict-avoidant, but excited about the task at hand.
  • Storming: Members begin shedding their social facades, becoming more authentic, and argumentative. They explore power differences and define territories. Discussions may get heated.
  • Norming: Members feel energized and committed to each other and the group goal. Cohesion increases and they define ground rules for operation.
  • Performing: The group is focused on completing the work and managing differences constructively. There is open communication and mutual support.
  • Adjourning: The group ends, ending with a sense of closure, acknowledgment, or celebration.

Cohesion

  • Cohesion refers to the level of camaraderie within a group.
  • Cohesive groups tend to be more productive and rewarding for members.
  • Cohesion is influenced by similarity among members, stability of the group, size of the group, and support for teammates.
  • Positive interactions are crucial for increased cohesion, and individuals feel valued if their contributions are recognised.

Social Loafing

  • Social loafing is a tendency for individuals to exert less effort when working in a group.
  • Individual performance often suffers when group work is not handled effectively.
  • Factors such as group size and lack of individual responsibility contribute to social loafing
  • It can be avoided through detailed task assignment and measuring contributions

Collective Efficacy

  • Collective efficacy refers to the group's sense of its capability to succeed.
  • It is influenced by interactions between members and the observed successes in similar situations.
  • High collective efficacy is associated with improved team performance and greater task interdependence.

Team Tasks

  • Team tasks are focused on achieving common goals.
  • Team production tasks involve physical creation of items.
  • Idea-generation tasks require creative problem-solving and brainstorming.
  • Problem-solving tasks involve developing plans for action.

Team Roles

  • Team roles are categorized as task-oriented and social, with further sub-categories including contractor, creator, contributor, completer, critic, cooperator, consul, calibrator, and communicator.

Types of Teams

  • Task forces address specific issues.
  • Other teams are temporary or ongoing, such as product development teams.
  • Cross-functional teams involve individuals from different departments.
  • Virtual teams work remotely.
  • Top management teams are appointed by the CEO, reflecting skills and expertise critical to company success.

Team Management

  • Team norms are shared expectations within a team.
  • Team contracts serve as guides for teams.
  • Team meetings involve preparation (agenda), execution (following agenda, managing discussion, summarizing), and follow-up (action item completion monitoring).
  • Challenges in teams include difficulty in initiating, dominating members, poor member performance, and unresolved conflict.

Team Leadership and Autonomy

  • Traditional teams frequently have a leader external to the team.
  • Self-managed teams give autonomy related to decision making to team members under the leadership of a leader still present.
  • Self-directed teams give team members a great deal of autonomy for decisions, with leaders assuming a more supporting role during work.

Designing Effective Teams

  • Effective team construction requires qualifications of team members for their specific roles.
  • Smaller team sizes usually lead to better coordination and efficiency.
  • Diversity in teams leads to unique insights.

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Description

Test your knowledge on group dynamics and the stages of team development. This quiz covers key characteristics differentiating formal and informal groups, the impact of conflict on productivity, and the common behaviors exhibited during various phases of team growth. Gain insights into how different team roles influence overall performance.

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