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Questions and Answers
What is a key characteristic that differentiates a formal work group from an informal work group?
What is a key characteristic that differentiates a formal work group from an informal work group?
Which stage of group development is characterized by members being polite and conflict avoidant?
Which stage of group development is characterized by members being polite and conflict avoidant?
What impact do groups characterized by extreme conflict have on workplace productivity?
What impact do groups characterized by extreme conflict have on workplace productivity?
Which of the following stages occurs last in the group development process?
Which of the following stages occurs last in the group development process?
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According to the content, what contributes significantly to productivity in teams?
According to the content, what contributes significantly to productivity in teams?
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What is a common question participants may think of during the forming stage of group development?
What is a common question participants may think of during the forming stage of group development?
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How is performance affected in groups with high camaraderie and coordination?
How is performance affected in groups with high camaraderie and coordination?
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Which type of group exists without formal assignment from the organization?
Which type of group exists without formal assignment from the organization?
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What is the definition of a team?
What is the definition of a team?
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Which of the following is considered a production task?
Which of the following is considered a production task?
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What is a common behavior observed during the storming phase of group development?
What is a common behavior observed during the storming phase of group development?
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Which team role focuses on organizing the team's work?
Which team role focuses on organizing the team's work?
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How do group members typically feel during the norming phase?
How do group members typically feel during the norming phase?
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What type of task involves generating creative ideas?
What type of task involves generating creative ideas?
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Why is the contributor role important in a team?
Why is the contributor role important in a team?
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What characterizes the performing stage of group development?
What characterizes the performing stage of group development?
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What is a key consideration when forming a team?
What is a key consideration when forming a team?
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Which of the following statements accurately reflects the nature of team tasks?
Which of the following statements accurately reflects the nature of team tasks?
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What is a leadership change that typically occurs in the norming phase?
What is a leadership change that typically occurs in the norming phase?
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Which management style provides the highest potential for autonomy among team members?
Which management style provides the highest potential for autonomy among team members?
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Which issue is commonly faced during the storming phase?
Which issue is commonly faced during the storming phase?
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What separates teams from merely groups of people?
What separates teams from merely groups of people?
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What aspect of group dynamics is primarily explored during the storming phase?
What aspect of group dynamics is primarily explored during the storming phase?
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In what way does the creator role contribute to a team?
In what way does the creator role contribute to a team?
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Why are teams with fewer than ten members often more effective?
Why are teams with fewer than ten members often more effective?
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Which behavior may occur as a result of the chaos in the storming phase?
Which behavior may occur as a result of the chaos in the storming phase?
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What are norms within a team?
What are norms within a team?
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How can a team contract benefit a team?
How can a team contract benefit a team?
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What major change begins to happen once a group transitions from norming to performing?
What major change begins to happen once a group transitions from norming to performing?
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Which of the following is a potential limitation of self-managed teams?
Which of the following is a potential limitation of self-managed teams?
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What aspect of team composition often leads to greater success?
What aspect of team composition often leads to greater success?
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Which question should be considered before organizing a team meeting?
Which question should be considered before organizing a team meeting?
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How does aligning the group with the greater organization benefit team cohesion?
How does aligning the group with the greater organization benefit team cohesion?
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What is one way to prevent social loafing in larger groups?
What is one way to prevent social loafing in larger groups?
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Which strategy contributes to strengthening group identity?
Which strategy contributes to strengthening group identity?
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What phenomenon describes individuals putting in less effort in group settings?
What phenomenon describes individuals putting in less effort in group settings?
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Why is praise beneficial in a team environment?
Why is praise beneficial in a team environment?
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What is the Ringelmann effect related to?
What is the Ringelmann effect related to?
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Which approach emphasizes respect and dignity among group members?
Which approach emphasizes respect and dignity among group members?
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What is a potential risk when groups consist of 10 or more people?
What is a potential risk when groups consist of 10 or more people?
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What is a key benefit of setting specific goals for individuals in a group?
What is a key benefit of setting specific goals for individuals in a group?
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Which strategy can enhance the sense of accountability within a group?
Which strategy can enhance the sense of accountability within a group?
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How does building strong relational bonds among group members affect their commitment?
How does building strong relational bonds among group members affect their commitment?
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What type of tasks should groups assign to ensure high engagement and reward?
What type of tasks should groups assign to ensure high engagement and reward?
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What is essential for every group member to feel in order to prevent discouragement?
What is essential for every group member to feel in order to prevent discouragement?
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What is collective efficacy in a group context?
What is collective efficacy in a group context?
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Which factor is NOT listed as influencing collective efficacy?
Which factor is NOT listed as influencing collective efficacy?
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In an organizational context, what differentiates a group from a team?
In an organizational context, what differentiates a group from a team?
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Study Notes
Managing Groups and Teams
- The effectiveness of teams depends on factors such as being challenged, empowered, excited, and rewarded
- Objectives include recognizing and understanding group dynamics and development, understanding the differences between groups and teams, comparing and contrasting different types of teams, designing effective teams, exploring ideas around teams and ethics, and understanding cross-cultural influences
- A group is a collection of individuals who interact with each other such that one person's actions impact the others. In organizations, most work happens within groups.
- Groups where members contribute positively and coordinate efforts tend to have high performance levels.
- Groups marked by conflict or hostility can negatively affect team morale.
Types of Groups
- Formal work groups include managers, subordinates, or both with close associations influencing individual behavior.
- Informal work groups are made up of individuals associated in ways not prescribed by the formal organization (e.g., people playing tennis on the weekend).
Stages of Group Development
- Forming: A group comes together for the first time, marking by some anxiety and formality. Members are polite, observant, and conflict-avoidant, but excited about the task at hand.
- Storming: Members begin shedding their social facades, becoming more authentic, and argumentative. They explore power differences and define territories. Discussions may get heated.
- Norming: Members feel energized and committed to each other and the group goal. Cohesion increases and they define ground rules for operation.
- Performing: The group is focused on completing the work and managing differences constructively. There is open communication and mutual support.
- Adjourning: The group ends, ending with a sense of closure, acknowledgment, or celebration.
Cohesion
- Cohesion refers to the level of camaraderie within a group.
- Cohesive groups tend to be more productive and rewarding for members.
- Cohesion is influenced by similarity among members, stability of the group, size of the group, and support for teammates.
- Positive interactions are crucial for increased cohesion, and individuals feel valued if their contributions are recognised.
Social Loafing
- Social loafing is a tendency for individuals to exert less effort when working in a group.
- Individual performance often suffers when group work is not handled effectively.
- Factors such as group size and lack of individual responsibility contribute to social loafing
- It can be avoided through detailed task assignment and measuring contributions
Collective Efficacy
- Collective efficacy refers to the group's sense of its capability to succeed.
- It is influenced by interactions between members and the observed successes in similar situations.
- High collective efficacy is associated with improved team performance and greater task interdependence.
Team Tasks
- Team tasks are focused on achieving common goals.
- Team production tasks involve physical creation of items.
- Idea-generation tasks require creative problem-solving and brainstorming.
- Problem-solving tasks involve developing plans for action.
Team Roles
- Team roles are categorized as task-oriented and social, with further sub-categories including contractor, creator, contributor, completer, critic, cooperator, consul, calibrator, and communicator.
Types of Teams
- Task forces address specific issues.
- Other teams are temporary or ongoing, such as product development teams.
- Cross-functional teams involve individuals from different departments.
- Virtual teams work remotely.
- Top management teams are appointed by the CEO, reflecting skills and expertise critical to company success.
Team Management
- Team norms are shared expectations within a team.
- Team contracts serve as guides for teams.
- Team meetings involve preparation (agenda), execution (following agenda, managing discussion, summarizing), and follow-up (action item completion monitoring).
- Challenges in teams include difficulty in initiating, dominating members, poor member performance, and unresolved conflict.
Team Leadership and Autonomy
- Traditional teams frequently have a leader external to the team.
- Self-managed teams give autonomy related to decision making to team members under the leadership of a leader still present.
- Self-directed teams give team members a great deal of autonomy for decisions, with leaders assuming a more supporting role during work.
Designing Effective Teams
- Effective team construction requires qualifications of team members for their specific roles.
- Smaller team sizes usually lead to better coordination and efficiency.
- Diversity in teams leads to unique insights.
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Description
Test your knowledge on group dynamics and the stages of team development. This quiz covers key characteristics differentiating formal and informal groups, the impact of conflict on productivity, and the common behaviors exhibited during various phases of team growth. Gain insights into how different team roles influence overall performance.
