Organizational Behavior Overview

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12 Questions

What are the three levels at which Organizational Behavior occurs?

Individual, Group, Collective

What are the three key informational roles of a manager?

Monitor, Disseminator, Spokesperson

What are the two modes of thinking described in 'Thinking, Fast and Slow'?

Automatic/System 1 and System 2

What are some obstacles to rational thinking mentioned in the text?

Assumptions, Mental shortcuts, Biases, Preconceptions

What are some examples of a manager's decisional roles?

Leader, Entrepreneur, Resource allocator, Negotiator

What are some people skills in organizations mentioned in the text?

Soft skills, Thinking skills (Critical thinking, Problem-solving), Mental flexibility

What are the characteristics of Deliberate/System 2 thinking?

slow, conscious, effortful, controlled, analytical, uses reasoning

Define Cognitive evaluation in the context of information processing.

a judging process to mentally organize and classify new information

Explain the steps involved in information processing.

Attention, Perception, Evaluation, Consistency

What is the role of Cognitive consistency in thinking processes?

integrate new information by comparing it to prior knowledge and deciding how well it fits existing knowledge and beliefs

How do Thinking Habits affect our processing of information?

quickly process large amounts of information; however: Irrelevant information & misconceptions hamper our thinking

Explain the concept of Mental Representation in thinking.

infrastructure that guides thinking, contains concepts that organize knowledge & shape interpretations

Explore the study of how and why people behave at work, including individual assumptions, perceptions, group dynamics, and organizational structures. Learn about various disciplines that contribute to organizational behavior and its implications.

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