Workplace Communication Mastery Quiz

Upward communication, lateral communication, and job titles

Record creation, information request, and persuasion

Purpose, audience, and response factors

Purpose, audience, and broad categories (correct)

Communicating with colleagues at your level

Sending a report to a lower-level employee

Discussing a project with a team member

Responding to a letter from your manager (correct)

Communication from lower levels to higher levels

Communication between different departments

Communication with external stakeholders

Communication between individuals at the same level of hierarchy (correct)

<p>Their job titles and areas of responsibility</p> Signup and view all the answers

<p>Upward communication and lateral communication</p> Signup and view all the answers

<p>Hand gestures</p> Signup and view all the answers

<p>Exchanging information and ideas both verbally and non-verbally</p> Signup and view all the answers

<p>A subordinate providing feedback to a manager</p> Signup and view all the answers