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Questions and Answers

Which aspect of Emotional Intelligence involves setting clear goals?

Recognizing emotion in others

Motivating oneself (correct)

Knowing one’s emotions

Managing emotions

Which emotional competency is NOT listed as distinguishing stars from average top-level executives?

Achievement Drive

Emotional Regulation (correct)

Team Leadership

Influence

In the provided text, which type of emotional competence has been linked to a significant increase in profit for experienced partners in a multinational consulting firm?

Influence

Team Leadership

Recognizing emotion in others

Self-confidence (correct)

Based on the text, which method for selecting salespeople was associated with lower turnover during the first year?

Selection based on emotional competence (C) Signup and view all the answers

What is a recommended method for enhancing insight in learning social and emotional competencies?

Using live or videotaped models (D) Signup and view all the answers

What does being highly emotionally intelligent not mean?

Being extra nice and polite (A) Signup and view all the answers

Which approach is suggested for developing an organizational culture that supports learning of emotional intelligence?

Encourage use of skills on the job (C) Signup and view all the answers

What is a recommended way to adjust expectations when paving the way for learning social and emotional competencies?

Build positive expectations (A) Signup and view all the answers

Based on the text, emotional intelligence involves:

Monitoring one's own and others' feelings (C) Signup and view all the answers

What is the main benefit of having emotional intelligence?

Being more enjoyable and healthier (D) Signup and view all the answers

In the context of intelligence, what are the two key components that experts generally agree on?

The ability to learn from experience and adapt to the environment (A) Signup and view all the answers

How is emotional intelligence or Emotional Quotient (EQ) defined in the provided text?

Knowing what feels good, what feels bad, and how to improve emotions (B) Signup and view all the answers