Questions and Answers
What is a workflow?
A series of tasks Oasis groups together to make day-to-day and weekly functions more efficient and consistent.
Why is it important to complete workflows timely?
Accuracy for time worked and absences, TOR's processed timely, schedule info is up-to-date, helps to meet Publix expectations and standards.
What workflow will be completed every day?
Time and Attendance.
What does the Daily Time and Attendance workflow include?
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When should the pre-scheduling workflow be completed?
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What does the pre-scheduling workflow include?
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When should pre-payroll be completed?
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What does the pre-payroll workflow include?
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When is the payroll workflow completed?
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What is the target amount of hours per day for standard PT associates?
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What is the target amount of hours per week for standard PT?
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What is the maximum consecutive days standard PT can work?
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How many hours per day is the target for Standard FT?
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What is the minimum amount of hours allowed for FT?
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How long should a salary manager's work day be?
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How many hours a day should a FT manager work?
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What are the two manual shift strategies?
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How many hours per day should a 4-day FT associate work?
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What is a TPR?
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What are the TPR values 1-5?
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Which TPR score would be prioritized in auto-scheduling, 3 or 1, and why?
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What would be a reason to exclude an associate from certain roles?
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When should a minor be assigned to a school calendar?
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How long would it be appropriate to borrow an associate rather than transfer?
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What minor violations are prevented by the time clock?
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Can minors be borrowed by other stores?
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What does TGLO stand for?
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What are periodic tasks?
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When is labor earned?
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What are fixed tasks?
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What are variable tasks?
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What are daily tasks?
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What are weekly tasks?
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What does 'override exists' mean on the TGLO screen?
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What is AM FEC labor based on?
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What is PM FEC labor based on?
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When should TGLOs be completed by?
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What is auto-schedule?
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What is a manual schedule?
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What is the range of acceptable schedule accuracy for the CS-FEC role?
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What is a business unit?
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What is a workgroup?
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What is a primary job?
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What are labor roles?
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What is labor hierarchy?
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Do misc roles earn labor?
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Why should you schedule a labor role?
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Why should you schedule a training role?
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Why might you schedule a misc task?
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What is an ACSM's primary role?
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What is a break?
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What is a meal break?
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How long of a break should an adult get with a shift of 7 hours or greater?
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How many continuous hours can a 14 or 15 year old minor work?
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How many continuous hours can a 16 or 17 year old minor work?
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What qualifies a shift as a 'night shift'?
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What is the minimum number of cashiers to be open during store hours?
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Study Notes
Workflow Overview
- Workflow groups tasks to enhance efficiency and consistency in daily and weekly functions.
- Timely completion of workflows ensures accuracy in time worked, absence management, and compliance with Publix standards.
Daily Time and Attendance Workflow
- Must be completed daily, involving several tasks such as:
- Correcting unpaired punches and reviewing TOR reports.
- Addressing hours variance reports and creating TORs for absent associates.
- Identifying potential overtime and coaching associates on schedule adherence.
Pre-scheduling and Pre-payroll Workflows
- Pre-scheduling is to be completed Thursday-Sunday by 9pm, includes:
- Editing templates and scheduling management roles.
- Pre-payroll tasks occur on Thursday or Friday, focusing on reviewing:
- Unpaired punches, time errors, missed shifts, and minor violations.
Payroll and Task Management
- Payroll workflow is finished on Saturday between 7am-1pm.
- Task Lists are used to track workflows and ensure reporting completeness.
Associate Hour Targets
- Standard Part-Time (PT) associates aim for 7 hours/day and 15-34 hours/week, with a maximum of 5 consecutive workdays.
- Standard Full-Time (FT) associates typically work 8 hours/day and must meet a 40-hour weekly minimum.
Managerial Hours
- Salary managers are expected to work 10 hours/day, while PT and FT managers should work 9 hours/day.
Performance Ratings and Scheduling
- Total Performance Rating (TPR) ranges from 1 (role model) to 5 (unacceptable).
- Higher TPR scores (1) are prioritized in auto-scheduling over lower scores (3).
Minor and Associate Management
- Minors must always be assigned to a school calendar until adulthood.
- Associates can be borrowed for 2 weeks or less, and minors may be borrowed with district manager approval.
Task Categorization
- Task categories include:
- Periodic Tasks: Less frequent than weekly.
- Fixed Tasks: Labor remains constant weekly.
- Variable Tasks: Labor fluctuates based on sales and customer count.
- Daily and Weekly Tasks: Scheduled tasks based on operation frequency.
Scheduling Terminology
- TGLO (Task Group Location Override) indicates manually entered task information for scheduling.
- Labor is defined as earned when hours are entered into the system by store management.
Break Rules
- A 10-minute break is on the clock, while meal breaks are off the clock.
- Minors have specific continuous working hour restrictions based on age (4.5 hours for 14-15 years; 5 hours for 16-17 years).
- Shifts starting at or after 7pm are designated as night shifts.
Schedule Accuracy
- Acceptable schedule accuracy for the CS-FEC role must be between 95-100%.
Miscellaneous Roles
- Miscellaneous roles do not earn labor and should be scheduled to meet demand or for training purposes.
Cashier Protocol
- A minimum of one cashier must be available during store hours to ensure continuous service.
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Description
This quiz covers the various workflows related to workforce management at Publix, including daily time and attendance, pre-scheduling, and payroll processes. Understanding these workflows is crucial for ensuring timely and accurate completion of tasks that align with company standards.