20 Questions
What triggers the start of the move-out process at Evernest?
Remittance of a notice by the resident
What actions are triggered when the move-out process is initiated in the OPEn system?
All of the above
What will happen if the move-out date is entered incorrectly in the OPEn system?
The move-out process will be automatically canceled
Who is responsible for triggering a move-out PSI task at Evernest?
Assistant Property Manager
In what circumstances may the move-out process at Evernest vary?
Evictions and early termination of the lease
Who is responsible for performing daily audits of move-outs, move-ins, and any NIE’s that need to be served?
The Assistant Property Manager
When are NIE’s (Notice of Intent to Evict) served to tenants?
When the tenant is holding over
What happens if the dates on the NIE notice are filled out incorrectly?
The notice period may require a restart
Who provides each state with its own template for NIE’s?
AVEO
What is the purpose of serving NIE’s (Notice of Intent to Evict)?
To initiate eviction proceedings when tenants are holding over
What is the purpose of a NIE (Notice of Intent to Evict)?
To formally notify tenants in holdover status to remit possession
Who is responsible for serving NIE’s to tenants?
The Assistant Property Manager
What happens if the dates on the NIE notice are filled out incorrectly?
The notice period may require a restart
When can state-specific cure-or-quit notices be posted to asset doors?
Before the formal eviction task has been sent to the PM in Asana
What triggers the start of the move-out process at Evernest?
Serving an NIE to the tenant
What triggers the initiation of the move-out process at Evernest?
Remitting notice by the resident
Who is responsible for initiating a move-out PSI task at Evernest?
Assistant Property Manager
What happens if the move-out date is entered incorrectly in the OPEn system?
The move-out process is canceled and started anew
When does the Resident Communication team try to retain the resident?
After the move-out PSI task is triggered
What is required by the OPEn system once the move-out process is initiated?
Proof of notice and establishment of move-out date
Learn about the Notice to Vacate (NTV) process at Evernest, which starts when a resident provides notice or when Evernest serves a NTV directly. Understand the retention efforts by the Resident Communication team and the move-out process in the OPEn system, including the required proof of notice and establishment of move-out date.
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