Podcast
Questions and Answers
Which group is primarily targeted for meetings to discuss water quality issues?
Which group is primarily targeted for meetings to discuss water quality issues?
What is a possible issue that households should be aware of related to water supply?
What is a possible issue that households should be aware of related to water supply?
Who is responsible for addressing water quality issues at the household level?
Who is responsible for addressing water quality issues at the household level?
What is the method used to demonstrate water quality testing?
What is the method used to demonstrate water quality testing?
Signup and view all the answers
What kind of material issues are households cautioned about regarding water supply?
What kind of material issues are households cautioned about regarding water supply?
Signup and view all the answers
What is the main purpose of the traffic lights mentioned in the context?
What is the main purpose of the traffic lights mentioned in the context?
Signup and view all the answers
What does the orientation to Drink From Tap primarily involve?
What does the orientation to Drink From Tap primarily involve?
Signup and view all the answers
In case of issues at the household level, what do the households need to demonstrate?
In case of issues at the household level, what do the households need to demonstrate?
Signup and view all the answers
Which factor is most critical in maintaining material quality for water supply?
Which factor is most critical in maintaining material quality for water supply?
Signup and view all the answers
What is a potential consequence of using inferior quality material in water systems?
What is a potential consequence of using inferior quality material in water systems?
Signup and view all the answers
What is the purpose of a water meter?
What is the purpose of a water meter?
Signup and view all the answers
What is the consequence of not making water payments?
What is the consequence of not making water payments?
Signup and view all the answers
What does '40 lpcd' stand for in the context of health standards?
What does '40 lpcd' stand for in the context of health standards?
Signup and view all the answers
How frequently should discussions about water conservation take place in communities?
How frequently should discussions about water conservation take place in communities?
Signup and view all the answers
Which of the following is a key concept related to water tariffs?
Which of the following is a key concept related to water tariffs?
Signup and view all the answers
What is the required advance notice period for sending out work notifications to customers?
What is the required advance notice period for sending out work notifications to customers?
Signup and view all the answers
Which of the following is NOT mentioned as a type of communication tool in the communication plan?
Which of the following is NOT mentioned as a type of communication tool in the communication plan?
Signup and view all the answers
What is the purpose of the monthly and quarterly meetings mentioned in the communication strategy?
What is the purpose of the monthly and quarterly meetings mentioned in the communication strategy?
Signup and view all the answers
How often is the Customer Satisfaction survey conducted?
How often is the Customer Satisfaction survey conducted?
Signup and view all the answers
Which of the following activities is part of the institutional development process?
Which of the following activities is part of the institutional development process?
Signup and view all the answers
What feedback mechanism is implemented to monitor customer practices over time?
What feedback mechanism is implemented to monitor customer practices over time?
Signup and view all the answers
Which aspect is emphasized for engineers to enhance communication?
Which aspect is emphasized for engineers to enhance communication?
Signup and view all the answers
What is included in the communication materials for Jal Sathis?
What is included in the communication materials for Jal Sathis?
Signup and view all the answers
What is suggested as a method for engaging community influencers?
What is suggested as a method for engaging community influencers?
Signup and view all the answers
Which feature relates to the challenges of ground and sump tanks?
Which feature relates to the challenges of ground and sump tanks?
Signup and view all the answers
What maintenance practice is advised for header tanks?
What maintenance practice is advised for header tanks?
Signup and view all the answers
Where are community members invited to for a demonstration?
Where are community members invited to for a demonstration?
Signup and view all the answers
What type of drinking advice is mentioned in the content?
What type of drinking advice is mentioned in the content?
Signup and view all the answers
What is highlighted for resolving pipe drip issues?
What is highlighted for resolving pipe drip issues?
Signup and view all the answers
What technology is employed to manage pressure in water systems?
What technology is employed to manage pressure in water systems?
Signup and view all the answers
What community group is targeted for explaining FAQs specifically?
What community group is targeted for explaining FAQs specifically?
Signup and view all the answers
What is one of the primary topics that Jalasathi agents focus on regarding safe water?
What is one of the primary topics that Jalasathi agents focus on regarding safe water?
Signup and view all the answers
How often do Jalasathi agents engage communities about safe water?
How often do Jalasathi agents engage communities about safe water?
Signup and view all the answers
What method is used by Jalasathi for communicating safe water practices to students?
What method is used by Jalasathi for communicating safe water practices to students?
Signup and view all the answers
What does the concept 'Drink From Tap' primarily focus on?
What does the concept 'Drink From Tap' primarily focus on?
Signup and view all the answers
Which of the following is NOT a focus of Jalasathi when discussing household responsibility?
Which of the following is NOT a focus of Jalasathi when discussing household responsibility?
Signup and view all the answers
What does 'tap hygiene' refer to in the context of household water safety?
What does 'tap hygiene' refer to in the context of household water safety?
Signup and view all the answers
What is one of the methods Jalasathi uses to check water safety levels?
What is one of the methods Jalasathi uses to check water safety levels?
Signup and view all the answers
Why is it important for households to understand good water handling practices?
Why is it important for households to understand good water handling practices?
Signup and view all the answers
Study Notes
Drink from Tap Mission - Communication Strategy
- This is a communication strategy for the Drink from Tap Mission, an initiative of the Government of Odisha.
- The goal is to ensure everyone has access to safe drinking water from a tap in urban areas.
- Access to safe drinking water and sanitation is a basic human right, as outlined in SDG 6.1, which calls for universal access to safe and affordable drinking water.
- The Drinking Water Ladder (Figure 1) categorizes the level of water supply services based on accessibility, availability, quality, and affordability.
- India has a large and diverse urban population.
- Odisha has 114 urban local bodies, including Municipal Corporations, Municipalities, and Notified Area Councils.
- The government of Odisha has various programs to improve the drinking water situation, including the Accelerated Urban Water Supply Scheme (AUWSP).
- The Atal Mission for Rejuvenation and Urban Transformation (AMRUT) is a national initiative aiming to improve drinking water services in Indian cities over 100,000.
- The SDG Index shows that Odisha has made significant progress in SDG 6, improving from 46 to 85 between 2018 and 2019.
- Odisha aims to provide pipe water supply to all urban households by 2026.
- A pilot implementation of "Drink From Tap" in 5 areas of Bhubaneswar and 2 areas of Puri will benefit 22,000 households and 1.2 lakh population by March 2020.
- This pilot project will help scale up the program across the state of Odisha.
Communication Strategy
- The target audience includes households (low to high-income), formal and informal settlements, and commercial establishments.
- Communication channels include interpersonal communication by Jal Sathis, mobile text messaging, digital messaging, print media, phone calls, and online media.
- Key topics for communication include water quality, water material quality and maintenance, safety, metering, and tariffs, customer contacts and complaints mechanisms, and relevant notifications,
- This strategy stresses that the communication approach is customer-centric, aiming to understand and address customer concerns as well as clarify any questions.
- The information delivery aims to be consistently used over time.
- Training of engineers, managers, and Jal Sathis on communication skill is crucial to the strategy.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This quiz explores essential aspects of water quality issues, specifically targeting households. Participants will learn about responsibilities, testing methods, and the importance of material quality in water supply systems. Engage in discussions about water conservation and understand the implications of water payment issues.