Podcast
Questions and Answers
When did the original theming of the ride include black 'bat' themed trains?
When did the original theming of the ride include black 'bat' themed trains?
What was the significant change made to the trains during the refurbishment?
What was the significant change made to the trains during the refurbishment?
In what year was the ride closed for the entire season to make way for new Vekoma trains?
In what year was the ride closed for the entire season to make way for new Vekoma trains?
How many trains does the ride run with after the update in 2016?
How many trains does the ride run with after the update in 2016?
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What is the approximate weight of each current train?
What is the approximate weight of each current train?
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Which theme park introduced 'Wicker Man' in 2018?
Which theme park introduced 'Wicker Man' in 2018?
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What should guests avoid doing when the host gives a tour of the control panel?
What should guests avoid doing when the host gives a tour of the control panel?
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Where should the hosts walk the guests while explaining about the station's trims?
Where should the hosts walk the guests while explaining about the station's trims?
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What must hosts ensure when there is a second train located in the break run?
What must hosts ensure when there is a second train located in the break run?
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What should hosts do if they show guests the direction of the workshop?
What should hosts do if they show guests the direction of the workshop?
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Where do guests proceed after being led out of the break run?
Where do guests proceed after being led out of the break run?
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What path do guests follow after passing through the double gates to the left of the Reserve & Ride entrance?
What path do guests follow after passing through the double gates to the left of the Reserve & Ride entrance?
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What radio channel are staff required to remain on throughout the duration of the experience?
What radio channel are staff required to remain on throughout the duration of the experience?
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Why must the VIP host communicate with Rides Duty before taking guests to the Vampire attraction?
Why must the VIP host communicate with Rides Duty before taking guests to the Vampire attraction?
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What is the purpose of informing Control that the VIP group is entering the park?
What is the purpose of informing Control that the VIP group is entering the park?
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Why are VIP team members not allowed to use their mobile phones during the experience?
Why are VIP team members not allowed to use their mobile phones during the experience?
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In case of an emergency or radio failure, what are VIP team members allowed to use their mobile phones for?
In case of an emergency or radio failure, what are VIP team members allowed to use their mobile phones for?
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Why is it important for VIP staff members to ensure that ride close down checks are completed to an acceptable standard?
Why is it important for VIP staff members to ensure that ride close down checks are completed to an acceptable standard?
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What action should be taken in the event of a confirmed Bomb Threat?
What action should be taken in the event of a confirmed Bomb Threat?
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How should a Firearms Attack (Code Black) be handled?
How should a Firearms Attack (Code Black) be handled?
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What should the host do upon noticing a Dangerous Animal Attack (Code 100)?
What should the host do upon noticing a Dangerous Animal Attack (Code 100)?
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When should radios and phones be used during a Code Blue situation?
When should radios and phones be used during a Code Blue situation?
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What information should be provided if a Code 100 is called during an experience?
What information should be provided if a Code 100 is called during an experience?
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What is the protocol for VIP Duty if guests need to be evacuated due to a Bomb Threat?
What is the protocol for VIP Duty if guests need to be evacuated due to a Bomb Threat?
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What should the VIP Host do if they are faced with a Code Green (all clear)?
What should the VIP Host do if they are faced with a Code Green (all clear)?
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What action should the host take if they notice a Code 500 for non-dangerous animal escape?
What action should the host take if they notice a Code 500 for non-dangerous animal escape?
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What should the VIP Host do if a guest becomes unwell during the experience?
What should the VIP Host do if a guest becomes unwell during the experience?
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During a Code 100, what should the host never do?
During a Code 100, what should the host never do?
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In a non-dangerous animal escape situation, why should the host provide reassurance to distressed guests?
In a non-dangerous animal escape situation, why should the host provide reassurance to distressed guests?
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What is the appropriate channel for alerting Operations Control about a non-dangerous animal escape?
What is the appropriate channel for alerting Operations Control about a non-dangerous animal escape?
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