Vehicle Unveiling Procedure
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Questions and Answers

What should be done to create a personalized moment during the vehicle unveiling?

  • Use a standard car cover without branding
  • Allow the customer to unveil the vehicle alone
  • Skip the use of gloves during the unveiling
  • Hide the vehicle with an INFINITI signature cover (correct)
  • What is the recommended attire when unveiling the vehicle?

  • INFINITI gloves for a premium touch (correct)
  • Any type of gloves without branding
  • Casual clothing to ensure comfort
  • Wear nothing on hands to avoid distractions
  • What should be done if the customer prefers not to participate in the unveiling?

  • Proceed with the unveiling without their presence
  • Postpone the unveiling until they are ready
  • Capture the moment with photos or video instead (correct)
  • Inquire again for their participation
  • What specific requirement exists for IREDI 4.0 during the vehicle unveiling?

    <p>Dim the lights and illuminate them to unveil the vehicle</p> Signup and view all the answers

    Who should assist in removing the vehicle cover during the unveiling?

    <p>A colleague of the sales consultant</p> Signup and view all the answers

    Study Notes

    Vehicle Unveiling Procedure

    • Vehicle should be hidden beforehand with an INFINITI signature cover to build anticipation.
    • A colleague should assist in removing the cover.
    • Use INFINITI brand gloves for a professional touch.
    • Consult with the client if they'd like to participate or simply observe the unveiling.
    • Document the unveiling with photos or video if the client prefers not to participate.
    • For IREDI 4.0 models, use dimmed lights to illuminate the vehicle instead of covers.

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    Description

    This quiz covers the essential steps for a professional vehicle unveiling. Participants will learn about preparation, client involvement, and documentation techniques. Key focus is on creating an engaging experience that highlights the INFINITI brand.

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