Podcast
Questions and Answers
What should be done to create a personalized moment during the vehicle unveiling?
What should be done to create a personalized moment during the vehicle unveiling?
- Use a standard car cover without branding
- Allow the customer to unveil the vehicle alone
- Skip the use of gloves during the unveiling
- Hide the vehicle with an INFINITI signature cover (correct)
What is the recommended attire when unveiling the vehicle?
What is the recommended attire when unveiling the vehicle?
- INFINITI gloves for a premium touch (correct)
- Any type of gloves without branding
- Casual clothing to ensure comfort
- Wear nothing on hands to avoid distractions
What should be done if the customer prefers not to participate in the unveiling?
What should be done if the customer prefers not to participate in the unveiling?
- Proceed with the unveiling without their presence
- Postpone the unveiling until they are ready
- Capture the moment with photos or video instead (correct)
- Inquire again for their participation
What specific requirement exists for IREDI 4.0 during the vehicle unveiling?
What specific requirement exists for IREDI 4.0 during the vehicle unveiling?
Who should assist in removing the vehicle cover during the unveiling?
Who should assist in removing the vehicle cover during the unveiling?
Flashcards
Vehicle Unveiling
Vehicle Unveiling
A dramatic reveal of the vehicle to the customer.
INFINITI Signature Cover
INFINITI Signature Cover
A special cover used to hide the vehicle before the unveiling, adding exclusivity.
INFINITI Gloves
INFINITI Gloves
Gloves worn by sales consultants during the unveiling for a premium experience.
Customer Participation Option
Customer Participation Option
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IREDI 4.0 Lighting
IREDI 4.0 Lighting
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Study Notes
Vehicle Unveiling Procedure
- Vehicle should be hidden beforehand with an INFINITI signature cover to build anticipation.
- A colleague should assist in removing the cover.
- Use INFINITI brand gloves for a professional touch.
- Consult with the client if they'd like to participate or simply observe the unveiling.
- Document the unveiling with photos or video if the client prefers not to participate.
- For IREDI 4.0 models, use dimmed lights to illuminate the vehicle instead of covers.
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