Podcast
Questions and Answers
What is the primary purpose of using an INFINITI signature cover during the vehicle unveiling?
What is the primary purpose of using an INFINITI signature cover during the vehicle unveiling?
Which element should be incorporated to enhance the vehicle unveiling for customers according to IREDI 4.0?
Which element should be incorporated to enhance the vehicle unveiling for customers according to IREDI 4.0?
What should the sales consultant do if the customer prefers to participate in the unveiling process?
What should the sales consultant do if the customer prefers to participate in the unveiling process?
What is an essential action for the sales consultant to perform before unveiling the vehicle?
What is an essential action for the sales consultant to perform before unveiling the vehicle?
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What should the sales consultant wear during the vehicle unveiling to maintain a premium touch?
What should the sales consultant wear during the vehicle unveiling to maintain a premium touch?
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Study Notes
Vehicle Unveiling Procedure
- Vehicle is hidden beforehand with an INFINITI signature cover.
- A colleague must assist with removing the cover.
- INFINITI gloves should be worn.
- Ask the client to participate (unveiling or watch).
- If client prefers to watch, the sales consultant should document with photos/video.
- For IREDI 4.0, dim the lights and make the vehicle illuminate.
- Car covers should not be used in the IREDI 4.0 process.
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Description
This quiz covers the essential steps for unveiling an INFINITI vehicle, including the proper handling of the vehicle cover and client participation. It outlines key protocols such as the use of gloves and the role of lighting in the unveiling process, ensuring a memorable experience for the client.
