Value Creation in Business

Which component of the value chain involves generating and experimenting with ideas related to new products, services, or processes?

What is included in the value chain?

What are value-added activities in the value chain?

Which component of the value chain involves activities from research and development through the production process to customer service?

What do managers evaluate when analyzing the activities in the value chain?

Which component of the value chain involves the treatment or disposal of any waste produced by the end users?

Which component of the value chain involves activities related to generating and experimenting with ideas for new products, services, or processes?

Which component of the value chain includes activities related to the actual manufacturing or creation of the goods or services?

Which component of the value chain involves activities related to providing support and assistance to customers after they have purchased the goods or services?

Which component of the value chain involves evaluating activities to determine how they contribute to the final product’s service, quality, and cost?

Value Chain Components

The component of the value chain that involves generating and experimenting with ideas related to new products, services, or processes is Research and Development.

Value Chain Structure

The value chain includes Inbound Logistics, Operations, Outbound Logistics, Marketing and Sales, and Service.

Value-Added Activities

Value-added activities in the value chain are Primary Activities and Support Activities.
Primary Activities include Inbound Logistics, Operations, Outbound Logistics, Marketing and Sales, and Service.
Support Activities include Firm Infrastructure, Human Resource Management, Technology Development, and Procurement.

Value Chain Components (continued)

The component of the value chain that involves activities from Research and Development through the production process to Customer Service is the Entire Value Chain.
The component of the value chain that involves activities related to the actual manufacturing or creation of the goods or services is Operations.
The component of the value chain that involves activities related to providing support and assistance to customers after they have purchased the goods or services is Service.
The component of the value chain that involves the treatment or disposal of any waste produced by the end users is Outbound Logistics.

Value Chain Analysis

Managers evaluate how each activity contributes to the final product's Service, Quality, and Cost when analyzing the activities in the value chain.

Test your knowledge on value creation in business with this quiz! Learn about the value chain and the activities involved in converting raw materials into goods and services. Explore how businesses can add utility to their offerings and manage waste disposal.