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Questions and Answers
What is the primary function of the hypothalamus?
Which of the following is NOT a key element of an organization?
What can misalignment between key elements and capabilities lead to?
What is a business strategy primarily used for?
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Which method can be used to identify key capabilities of an organization?
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What is the primary aim of value chain analysis?
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What is the meaning of the word 'organisation' as described in the text?
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What does 'sang' represent in an organization?
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What does 'génome' represent in the context of an organization?
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How is 'squelette' defined in relation to an organization?
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Which element of an organization represents 'blood' according to the text?
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What does 'organon' refer to, as described in the text?
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What type of culture is characterized by a focus on employees and a team-based, customer-centered approach?
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Which type of culture is driven by innovation and is typical of companies like Google or start-ups?
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Which organizational structure is the most efficient for businesses with one or two products or services that are not very different?
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Which type of organizational culture is highly focused on achieving competitiveness through systems and processes?
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What is increasingly seen as a crucial system for preventing unethical behavior and scandals in businesses?
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What do the French accuse their Dutch colleagues of being in the KLM airline conflict?
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Which of the following activities is considered to be of great importance in a consulting firm's core activities?
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What does the value chain analysis focus on in identifying a company's key capabilities?
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How is organizational culture defined in an organization?
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What does a strong organizational culture serve as according to the text?
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Why is changing organizational culture considered difficult according to the text?
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How did Netflix use organizational culture according to the text?
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Which organizational structure is suitable when coordination among multiple dimensions, such as functional specializations and customers, geographical dimensions and product dimensions, is crucial to the strategy?
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Which system involves articulating a company's values closely related to the organizational culture and helps prevent corporate scandals?
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Which system establishes limits around acceptable behaviors and is reinforced by policies, rules, and organizational structure?
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What is the strategic management tool designed to measure a business's performance from multiple perspectives such as financial, customer, internal processes, and learning and growth?
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Which organizational control lever involves monitoring performance using key performance indicators (KPIs) to help organizations focus on continuously improving their business?
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Which organizational structure allows divisions to focus on specific customer segments, product lines, or geographic regions?
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Study Notes
- The divisionnal structure allows divisions to focus on specific customer segments, product lines, or geographic regions. This structure is ideal for organizations prioritizing responsiveness towards customer needs, product differentiation, and regional specificities.
- Matrix structure features multiple hierarchical lines, making it one of the most expensive organizational forms. It's suitable when coordination among multiple dimensions, such as functional specializations and customers, geographical dimensions and product dimensions, is crucial to the strategy.
- Control has always been essential in management; organizations need monitoring and reporting systems to effectively execute their strategies and manage risks.
- The four levers of control, as proposed by Robert Simmons (1995), include belief systems, boundary systems, diagnostic systems, and interactive systems.
- Belief systems involve articulating a company's values, which are closely related to the organizational culture and help prevent corporate scandals.
- Boundary systems establish limits around acceptable behaviors and are reinforced by policies, rules, and organizational structure.
- Diagnostic systems monitor performance using key performance indicators (KPIs) and help organizations focus on continuously improving their business.
- Interactive systems track strategic contingencies, such as government decisions and company activities.
- The balanced scorecard is a strategic management tool designed to measure a business's performance from multiple perspectives: financial, customer, internal processes, and learning and growth.
- The benefits of the balanced scorecard include combining both lagging and leading indicators and internal and external measures, providing management with a comprehensive and real-time overview.
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Description
Test your knowledge on value added services and their importance in different core business activities and companies. Explore how the value added differs across various industries and firms.
