Use Toast Tables - Seating a Walk-in
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Questions and Answers

How can a restaurant notify a guest that their table is ready?

  • Select the Waiting button next to the guest's name and then Send Notification (correct)
  • Press the Service Area button and then Send SMS
  • Click on the table name and then select Notify Guest
  • Choose the timer option next to the table number
  • What happens if a guest did not provide their mobile phone number?

  • The host cannot select the Waiting button
  • The notification feature will be grayed out and unavailable (correct)
  • The party's status will remain as Notified
  • The timer will not start counting down
  • What action can a restaurant take to better manage the flow of tables?

  • Pre-assign a table to a waitlist party before they arrive (correct)
  • Randomly assign available tables to waiting guests
  • Wait until all parties have arrived to assign tables
  • Assign tables only after guests have placed an order
  • When does the timer turn red for a waitlisted party?

    <p>If more time has passed than the quoted time</p> Signup and view all the answers

    What information is visible internally to the restaurant staff only?

    <p>Guest preferences and allergies</p> Signup and view all the answers

    Why is it important for guests to provide their mobile phone number?

    <p>To receive a confirmation SMS when added to the waitlist</p> Signup and view all the answers

    What information is not required when seating a walk-in party?

    <p>Guest's phone number</p> Signup and view all the answers

    What happens if no name is entered when seating a walk-in party?

    <p>The party will be named 'Walk in'</p> Signup and view all the answers

    How can you seat a walk-in party at multiple tables?

    <p>Choose 'Select' and then pick the tables to seat</p> Signup and view all the answers

    What does selecting VIP status do when adding a party to the waitlist?

    <p>Shows a blue check next to their name</p> Signup and view all the answers

    What happens if you leave the service area blank when adding a party to the waitlist?

    <p>The first available service area will be assigned</p> Signup and view all the answers

    When does the turn-time countdown begin after seating a walk-in?

    <p>Immediately upon seating the party</p> Signup and view all the answers

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