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Questions and Answers
What is the primary purpose of risk management in hospitals?
What is the primary purpose of risk management in hospitals?
What is a hazard in a hospital setting?
What is a hazard in a hospital setting?
What is the definition of risk in a hospital setting?
What is the definition of risk in a hospital setting?
Why is risk management traditionally associated with limiting litigation costs?
Why is risk management traditionally associated with limiting litigation costs?
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What is the main goal of risk management in hospitals?
What is the main goal of risk management in hospitals?
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What is an example of a hazard in a hospital setting?
What is an example of a hazard in a hospital setting?
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What is the purpose of identifying hazards in a hospital setting?
What is the purpose of identifying hazards in a hospital setting?
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What is risk management in hospitals?
What is risk management in hospitals?
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What is a key factor associated with an increased risk of error in clinical settings?
What is a key factor associated with an increased risk of error in clinical settings?
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What is the first step in the clinical risk management process?
What is the first step in the clinical risk management process?
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What is the purpose of incident reporting in clinical risk management?
What is the purpose of incident reporting in clinical risk management?
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What is the primary goal of root cause analysis in clinical risk management?
What is the primary goal of root cause analysis in clinical risk management?
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What is one of the key principles of risk management?
What is one of the key principles of risk management?
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How can hazards be reported in the workplace?
How can hazards be reported in the workplace?
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What is the purpose of sentinel events in clinical risk management?
What is the purpose of sentinel events in clinical risk management?
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What is the final step in the clinical risk management process?
What is the final step in the clinical risk management process?
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What is the primary reason why healthcare facilities have mandated the reporting of sentinel events?
What is the primary reason why healthcare facilities have mandated the reporting of sentinel events?
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What is a common cause of complaints in healthcare?
What is a common cause of complaints in healthcare?
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What is the benefit of complaints in healthcare?
What is the benefit of complaints in healthcare?
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What is a sentinel event?
What is a sentinel event?
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What is the role of fitness-to-practice requirements in healthcare?
What is the role of fitness-to-practice requirements in healthcare?
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What is the primary goal of incident monitoring in healthcare?
What is the primary goal of incident monitoring in healthcare?
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What is a common activity used to manage clinical risk?
What is a common activity used to manage clinical risk?
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What is the benefit of encouraging self-assessment in healthcare?
What is the benefit of encouraging self-assessment in healthcare?
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What is the primary purpose of assessing a person's suitability to provide healthcare services?
What is the primary purpose of assessing a person's suitability to provide healthcare services?
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What is the term for the process of assessing a person's suitability to provide healthcare services?
What is the term for the process of assessing a person's suitability to provide healthcare services?
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What is a key factor in determining a person's suitability to provide healthcare services?
What is a key factor in determining a person's suitability to provide healthcare services?
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Why is credentialing important in healthcare?
Why is credentialing important in healthcare?
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What is the term for the process of evaluating a healthcare facility's standards?
What is the term for the process of evaluating a healthcare facility's standards?
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What is the primary goal of healthcare professionals in a health system?
What is the primary goal of healthcare professionals in a health system?
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What is a sentinel event?
What is a sentinel event?
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What is the role of team leaders in a healthcare system?
What is the role of team leaders in a healthcare system?
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What should you do if you identify a hazard in the workplace?
What should you do if you identify a hazard in the workplace?
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What is one of the benefits of encouraging complaints in the profession?
What is one of the benefits of encouraging complaints in the profession?
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What is the primary goal of risk management in a healthcare organization?
What is the primary goal of risk management in a healthcare organization?
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What is the definition of a hazard?
What is the definition of a hazard?
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What is the first step in addressing a problem, such as increased waiting time in the emergency department?
What is the first step in addressing a problem, such as increased waiting time in the emergency department?
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What is the purpose of registering healthcare practitioners with a government authority?
What is the purpose of registering healthcare practitioners with a government authority?
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What is the definition of risk?
What is the definition of risk?
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Why is it essential to maintain trust in the profession?
Why is it essential to maintain trust in the profession?
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Study Notes
Hospital Risks and Risk Management
- Hospitals are potentially dangerous places for patients and medical workers, so hospitals and health organizations use various methods to manage risk.
- Risk management is routine in most industries and traditionally associated with limiting litigation costs, usually related to patients taking legal action against health professionals or hospitals.
Hazards and Risks
- A hazard is any activity, situation, or substance that has the potential to cause harm, including ill health, injury, loss of product, and damage to patients and property.
- Examples of hazards include blood-borne pathogens, hazardous chemicals, and stress.
- Risk is the probability that harm (illness or injury) will actually occur.
Risk Management
- Risk management is an organizational effort to identify, assess, control, and evaluate risks to reduce harm to patients, visitors, and staff, and protect the organization from financial loss.
- This includes identifying, assessing, controlling, and evaluating risks to reduce harm to patients, visitors, and staff, and protecting the organization from financial loss.
Incident Monitoring and Sentinel Events
- Incident monitoring and sentinel events are used to manage clinical risk.
- Sentinel events are unexpected occurrences involving death or serious physical or psychological harm, such as surgery on the wrong patient or body site, or incompatible blood transfusion.
Complaints and Fitness-to-Practice Requirements
- A complaint is an expression of dissatisfaction by a patient or family member with the provided healthcare.
- Benefits of complaints include highlighting problems that need addressing, maintaining trust in the profession, encouraging self-assessment, protecting the public, reducing the frequency of litigation, and assisting in maintaining high standards.
Activities Commonly Used in Clinical Risk Management
- Incident monitoring
- Sentinel events
- Complaints
- Fitness-to-practice requirements
Factors Associated with Increased Risk of Error
- Unfamiliarity with the task
- Inexperience
- Shortage of time
- Inadequate checking
- Poor procedures
- Poor human equipment interface
Process Used in Clinical Risk Management
- Identify the risk
- Assess the frequency and severity of the risk
- Reduce or eliminate the risk
- Assess the costs saved by reducing the risk or the costs of not managing the risk
Learning from Errors
- Collecting information on events that have harmed or could have harmed patients using incident reporting systems
- Identifying the cause of error by root cause analysis
Analyzing Adverse Events
- Applying root cause analysis, a structured system approach to incident analysis
Risk-Management Principles
- Risk identification
- Risk analysis
- Risk control
- Risk financing
- Claims management
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