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Questions and Answers

What is the primary purpose of risk management in hospitals?

  • To promote the use of hazardous chemicals
  • To reduce harm to patients, visitors, and staff (correct)
  • To increase litigation costs for health professionals
  • To improve the quality of healthcare services

    • What is a hazard in a hospital setting?

  • A risk that has a high probability of occurring
  • A situation that has already caused harm
  • A type of risk management strategy
  • Any activity, situation, or substance that has the potential to cause harm (correct)

    • What is the definition of risk in a hospital setting?

  • A method of managing risk in hospitals
  • A type of hazard that is specific to hospitals
  • A situation that has the potential to cause harm
  • The probability that harm will actually occur (correct)

    • Why is risk management traditionally associated with limiting litigation costs?

    <p>Because patients often take legal action against health professionals</p> Signup and view all the answers

    What is the main goal of risk management in hospitals?

    <p>To reduce harm to patients, visitors, and staff</p> Signup and view all the answers

    What is an example of a hazard in a hospital setting?

    <p>Blood-borne pathogens</p> Signup and view all the answers

    What is the purpose of identifying hazards in a hospital setting?

    <p>To assess and control the risk of harm</p> Signup and view all the answers

    What is risk management in hospitals?

    <p>An organizational effort to identify, assess, control, and evaluate risk</p> Signup and view all the answers

    What is a key factor associated with an increased risk of error in clinical settings?

    <p>Unfamiliarity with the task</p> Signup and view all the answers

    What is the first step in the clinical risk management process?

    <p>Identify the risk</p> Signup and view all the answers

    What is the purpose of incident reporting in clinical risk management?

    <p>To collect information on adverse events</p> Signup and view all the answers

    What is the primary goal of root cause analysis in clinical risk management?

    <p>To identify the root cause of an error</p> Signup and view all the answers

    What is one of the key principles of risk management?

    <p>Risk identification</p> Signup and view all the answers

    How can hazards be reported in the workplace?

    <p>Through any of the above methods</p> Signup and view all the answers

    What is the purpose of sentinel events in clinical risk management?

    <p>To monitor incident reports</p> Signup and view all the answers

    What is the final step in the clinical risk management process?

    <p>Assess the costs saved by reducing the risk</p> Signup and view all the answers

    What is the primary reason why healthcare facilities have mandated the reporting of sentinel events?

    <p>Because of the significant risks associated with their repetition</p> Signup and view all the answers

    What is a common cause of complaints in healthcare?

    <p>Communication problems</p> Signup and view all the answers

    What is the benefit of complaints in healthcare?

    <p>They help to maintain high standards of care</p> Signup and view all the answers

    What is a sentinel event?

    <p>An unexpected event that results in death or serious harm</p> Signup and view all the answers

    What is the role of fitness-to-practice requirements in healthcare?

    <p>To ensure that healthcare professionals are competent and accountable</p> Signup and view all the answers

    What is the primary goal of incident monitoring in healthcare?

    <p>To identify areas for improvement</p> Signup and view all the answers

    What is a common activity used to manage clinical risk?

    <p>Accountability and competency assessments</p> Signup and view all the answers

    What is the benefit of encouraging self-assessment in healthcare?

    <p>It helps to identify areas for improvement</p> Signup and view all the answers

    What is the primary purpose of assessing a person's suitability to provide healthcare services?

    <p>To evaluate their experience and competence</p> Signup and view all the answers

    What is the term for the process of assessing a person's suitability to provide healthcare services?

    <p>Credentialing</p> Signup and view all the answers

    What is a key factor in determining a person's suitability to provide healthcare services?

    <p>Training and competence</p> Signup and view all the answers

    Why is credentialing important in healthcare?

    <p>To ensure patient safety</p> Signup and view all the answers

    What is the term for the process of evaluating a healthcare facility's standards?

    <p>Accreditation</p> Signup and view all the answers

    What is the primary goal of healthcare professionals in a health system?

    <p>To provide quality healthcare services</p> Signup and view all the answers

    What is a sentinel event?

    <p>An unexpected event that results in death or serious injury</p> Signup and view all the answers

    What is the role of team leaders in a healthcare system?

    <p>To manage healthcare teams</p> Signup and view all the answers

    What should you do if you identify a hazard in the workplace?

    <p>Report it to your supervisor or health and safety committee</p> Signup and view all the answers

    What is one of the benefits of encouraging complaints in the profession?

    <p>To protect the public</p> Signup and view all the answers

    What is the primary goal of risk management in a healthcare organization?

    <p>To identify and control risks to reduce harm to patients, visitors, and staff</p> Signup and view all the answers

    What is the definition of a hazard?

    <p>An activity or situation that has the potential to cause harm</p> Signup and view all the answers

    What is the first step in addressing a problem, such as increased waiting time in the emergency department?

    <p>Gather data to know if the problem exists</p> Signup and view all the answers

    What is the purpose of registering healthcare practitioners with a government authority?

    <p>To ensure that healthcare practitioners are competent and qualified</p> Signup and view all the answers

    What is the definition of risk?

    <p>The probability that harm will occur</p> Signup and view all the answers

    Why is it essential to maintain trust in the profession?

    <p>To maintain high standards of care</p> Signup and view all the answers

    Study Notes

    Hospital Risks and Risk Management

    • Hospitals are potentially dangerous places for patients and medical workers, so hospitals and health organizations use various methods to manage risk.
    • Risk management is routine in most industries and traditionally associated with limiting litigation costs, usually related to patients taking legal action against health professionals or hospitals.

    Hazards and Risks

    • A hazard is any activity, situation, or substance that has the potential to cause harm, including ill health, injury, loss of product, and damage to patients and property.
    • Examples of hazards include blood-borne pathogens, hazardous chemicals, and stress.
    • Risk is the probability that harm (illness or injury) will actually occur.

    Risk Management

    • Risk management is an organizational effort to identify, assess, control, and evaluate risks to reduce harm to patients, visitors, and staff, and protect the organization from financial loss.
    • This includes identifying, assessing, controlling, and evaluating risks to reduce harm to patients, visitors, and staff, and protecting the organization from financial loss.

    Incident Monitoring and Sentinel Events

    • Incident monitoring and sentinel events are used to manage clinical risk.
    • Sentinel events are unexpected occurrences involving death or serious physical or psychological harm, such as surgery on the wrong patient or body site, or incompatible blood transfusion.

    Complaints and Fitness-to-Practice Requirements

    • A complaint is an expression of dissatisfaction by a patient or family member with the provided healthcare.
    • Benefits of complaints include highlighting problems that need addressing, maintaining trust in the profession, encouraging self-assessment, protecting the public, reducing the frequency of litigation, and assisting in maintaining high standards.

    Activities Commonly Used in Clinical Risk Management

    • Incident monitoring
    • Sentinel events
    • Complaints
    • Fitness-to-practice requirements

    Factors Associated with Increased Risk of Error

    • Unfamiliarity with the task
    • Inexperience
    • Shortage of time
    • Inadequate checking
    • Poor procedures
    • Poor human equipment interface

    Process Used in Clinical Risk Management

    • Identify the risk
    • Assess the frequency and severity of the risk
    • Reduce or eliminate the risk
    • Assess the costs saved by reducing the risk or the costs of not managing the risk

    Learning from Errors

    • Collecting information on events that have harmed or could have harmed patients using incident reporting systems
    • Identifying the cause of error by root cause analysis

    Analyzing Adverse Events

    • Applying root cause analysis, a structured system approach to incident analysis

    Risk-Management Principles

    • Risk identification
    • Risk analysis
    • Risk control
    • Risk financing
    • Claims management

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    Understanding & Managing Clinical Risk PDF Lecture 6

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