SS Mod 1 Enhancing Your Service Menu

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36 Questions

Which factor is important to consider when branding your salon suite?

The services offered in the salon suite

What is the purpose of enhancing the service menu in a salon suite?

To introduce guests to the personal brand

Which type of businesses commonly use loyalty programs to drive sales and encourage retail purchases?

Smaller salons

Why is it important to have the right services in a salon suite?

To provide a variety of options for guests

What are some features offered by loyalty programs?

Bonus points for certain purchases

What are the three action steps recommended to enhance a salon suite business?

All of the above

Which category of services is often underrated and overlooked?

Highlight services

What can be added to highlight services to add value for the guests?

Custom toner process

What is the benefit of offering eyebrow shapings in a salon suite?

Increase in revenue

What is a benefit of offering paraffin treatments in a salon suite?

Treating cracked and dry skin

Which type of service on a salon menu can be a big revenue earner?

Keratin smoothing

How can salon owners encourage guests to try and purchase retail products?

Combining service and retail into experiences

What is the suggested pricing strategy for experiences on a salon menu?

Full price for service and discounted price for retail

What can salon owners use to showcase their menu on platforms like Instagram and Facebook?

Digital apps

Which service is suggested to make a guest's hair stand out and add value to the salon suite experience?

Signature blowout

What is the basic description of a conditioning treatment?

A treatment where you let the product sit for 15 minutes and then rinse it off

Which service combines a signature blowout with a custom therapeutic treatment?

Luxury blowout

What is the advantage of offering a luxury blowout instead of a regular blowout?

The guest can enjoy both a signature blowout and a conditioning treatment

True or false: Offering a signature blowout can make a salon stand out from others.

True

True or false: Changing the verbiage of a conditioning treatment can elevate the guest experience.

True

True or false: A luxury blowout combines a signature blowout with a custom therapeutic treatment.

True

True or false: The price of a luxury blowout and a regular blowout should be discounted.

False

True or false: Loyalty programs are only used by larger salons to drive sales and encourage retail purchases.

False

True or false: Loyalty programs can seamlessly integrate with a salon suite's current booking software.

True

True or false: Creating a digital menu and posting it on social media platforms like Instagram and Facebook is one of the recommended action steps to enhance a salon suite's brand and service menu.

True

True or false: Highlight services are often underrated and overlooked in the salon industry.

True

True or false: Offering eyebrow shapings in a salon suite can significantly increase revenue.

True

True or false: Paraffin treatments can be a luxurious and beneficial service to offer in a salon suite.

True

True or false: Creating redundant services can help enhance the salon suite experience.

False

True or false: Adding vivid color to your service menu can inspire guests to try it?

True

True or false: Diversifying smoothing services on your menu can attract more guests?

True

True or false: Offering experiences that combine service and retail can lead to repeat purchases?

True

True or false: Designing a digital menu can help showcase your services on social media platforms?

True

Branding your salon suite begins with enhancing your service menu.

True

The menu is the first thing that introduces guests to your personal brand.

True

Having enough services and the right services is important for enhancing the guest experience.

True

Study Notes

Enhancing Your Salon Suite Service Menu for Branding

  • The service menu is crucial for inspiring guests to try new services and increasing their average ticket.
  • The service menu is the first introduction to your personal brand.
  • A service menu template is provided with suggested services, but you can customize it to make it unique to your salon suite.
  • Instead of a generic "wash and blow dry" service, consider offering a "signature blowout" that can be customized to the guest's preferences.
  • The term "conditioning treatment" can be upgraded to "custom therapeutic treatment" to emphasize the personalized and therapeutic nature of the service.
  • The "luxury blowout" combines the signature blowout with the custom therapeutic treatment, adding value without discounting the price.
  • Customizing highlight services with options for different tones or custom toner adds excitement for guests and increases revenue opportunities.
  • Offering eyebrow shaping as a service can be a significant revenue stream, even with a simple $15 charge.
  • Paraffin treatments for hands can be a luxurious and beneficial service, especially during winter months.
  • Redundant services with different names can inspire guests differently, such as offering both "all over color" and "vivid color" options.
  • Diversify your smoothing treatments to cater to different hair types and achieve various results.
  • Offering "experiences" that combine service and retail can encourage repeat purchases, such as including a retail product with a premium shampoo or conditioning treatment.

Note: The last point about designing a digital menu was not mentioned in the text.

Discover the power of loyalty programs for your salon suite with this insightful quiz. Learn how to drive sales and increase guest loyalty by seamlessly integrating standalone loyalty programs with your current booking software. Explore features such as bonus points and more to maximize your retail sales. Take the quiz now and unlock the secrets to salon success!

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