IV Mod 2 Discovering the Leader in You
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Referring to the salon as a "company" instead of a "shop" is more [respectful].

Referring to the salon as a "company" instead of a "shop" is more [respectful].

What is the preferred term for a salon, according to the audio clip?

  • Business
  • Shop
  • Company (correct)
  • Establishment
  • Referring to the salon as a "company" instead of a "shop" is more [respectful].

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    What is the preferred term for a salon, according to the audio clip?

    <p>Company</p> Signup and view all the answers

    Referring to the salon as a "company" instead of a "shop" is more [respectful].

    Signup and view all the answers

    What is the preferred term for a salon, according to the audio clip?

    <p>Company</p> Signup and view all the answers

    What is the preferred term for a salon, according to the audio clip?

    <p>Company</p> Signup and view all the answers

    Performance-based compensation is viewed as a measurement of [customer service].

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    Performance-based compensation is viewed as a measurement of [customer service].

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    What is encouraged when referring to coworkers in a salon setting?

    <p>Using professional nomenclature</p> Signup and view all the answers

    Performance-based compensation is viewed as a measurement of [customer service].

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    What is encouraged when referring to coworkers in a salon setting?

    <p>Using professional nomenclature</p> Signup and view all the answers

    Performance-based compensation is viewed as a measurement of [customer service].

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    What is encouraged when referring to coworkers in a salon setting?

    <p>Using professional nomenclature</p> Signup and view all the answers

    What is encouraged when referring to coworkers in a salon setting?

    <p>Using professional nomenclature</p> Signup and view all the answers

    How is performance-based compensation viewed in a salon setting?

    <p>As a measurement of customer service</p> Signup and view all the answers

    Level charts are a way to present [earning potential] to employees.

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    Level charts are a way to present [earning potential] to employees.

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    How is performance-based compensation viewed in a salon setting?

    <p>As a measurement of customer service</p> Signup and view all the answers

    How is performance-based compensation viewed in a salon setting?

    <p>As a measurement of customer service</p> Signup and view all the answers

    Level charts are a way to present [earning potential] to employees.

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    How is performance-based compensation viewed in a salon setting?

    <p>As a measurement of customer service</p> Signup and view all the answers

    Level charts are a way to present [earning potential] to employees.

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    What is the focus when presenting earning potential to employees in a salon setting?

    <p>Earning potential</p> Signup and view all the answers

    What is the focus when presenting earning potential to employees in a salon setting?

    <p>Earning potential</p> Signup and view all the answers

    The focus should be on [earning potential] rather than commission rates.

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    The focus should be on [earning potential] rather than commission rates.

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    What is the focus when presenting earning potential to employees in a salon setting?

    <p>Earning potential</p> Signup and view all the answers

    The focus should be on [earning potential] rather than commission rates.

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    The focus should be on [earning potential] rather than commission rates.

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    What is the focus when presenting earning potential to employees in a salon setting?

    <p>Earning potential</p> Signup and view all the answers

    The purpose of the career path is to teach people how to earn money and pass on [knowledge] to the next generation of hairstylists.

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    The purpose of the career path is to teach people how to earn money and pass on [knowledge] to the next generation of hairstylists.

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    What is the purpose of the career path in a salon setting?

    <p>To pass on knowledge to the next generation of hairstylists</p> Signup and view all the answers

    The purpose of the career path is to teach people how to earn money and pass on [knowledge] to the next generation of hairstylists.

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    What is the purpose of the career path in a salon setting?

    <p>To pass on knowledge to the next generation of hairstylists</p> Signup and view all the answers

    What is the purpose of the career path in a salon setting?

    <p>To pass on knowledge to the next generation of hairstylists</p> Signup and view all the answers

    What is the purpose of the career path in a salon setting?

    <p>To pass on knowledge to the next generation of hairstylists</p> Signup and view all the answers

    The purpose of the career path is to teach people how to earn money and pass on [knowledge] to the next generation of hairstylists.

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    Utilizing the philosophy of "bettering your best" can enhance [coaching] sessions and make them more fun.

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    Utilizing the philosophy of "bettering your best" can enhance [coaching] sessions and make them more fun.

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    Utilizing the philosophy of "bettering your best" can enhance [coaching] sessions and make them more fun.

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    What is the philosophy that can enhance coaching sessions in a salon setting?

    <p>&quot;Bettering your best&quot;</p> Signup and view all the answers

    What is the philosophy that can enhance coaching sessions in a salon setting?

    <p>&quot;Bettering your best&quot;</p> Signup and view all the answers

    Utilizing the philosophy of "bettering your best" can enhance [coaching] sessions and make them more fun.

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    What is the philosophy that can enhance coaching sessions in a salon setting?

    <p>&quot;Bettering your best&quot;</p> Signup and view all the answers

    What is the philosophy that can enhance coaching sessions in a salon setting?

    <p>&quot;Bettering your best&quot;</p> Signup and view all the answers

    Why is consistency important in a salon setting?

    <p>To build guest count</p> Signup and view all the answers

    Leaders can help ensure [consistency] by providing specific scripts and cautioning against making offerings if not willing to make them consistently all the time.

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    Why is consistency important in a salon setting?

    <p>To build guest count</p> Signup and view all the answers

    Leaders can help ensure [consistency] by providing specific scripts and cautioning against making offerings if not willing to make them consistently all the time.

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    Why is consistency important in a salon setting?

    <p>To build guest count</p> Signup and view all the answers

    Why is consistency important in a salon setting?

    <p>To build guest count</p> Signup and view all the answers

    Leaders can help ensure [consistency] by providing specific scripts and cautioning against making offerings if not willing to make them consistently all the time.

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    Leaders can help ensure [consistency] by providing specific scripts and cautioning against making offerings if not willing to make them consistently all the time.

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    Scripts in the support team role should be [consistent] and done the same way every time.

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    What can leaders do to ensure consistency in a salon setting?

    <p>Provide specific scripts</p> Signup and view all the answers

    Scripts in the support team role should be [consistent] and done the same way every time.

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    Scripts in the support team role should be [consistent] and done the same way every time.

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    What can leaders do to ensure consistency in a salon setting?

    <p>Provide specific scripts</p> Signup and view all the answers

    What can leaders do to ensure consistency in a salon setting?

    <p>Provide specific scripts</p> Signup and view all the answers

    Scripts in the support team role should be [consistent] and done the same way every time.

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    What can leaders do to ensure consistency in a salon setting?

    <p>Provide specific scripts</p> Signup and view all the answers

    What is the preferred approach to coaching sessions in a salon setting?

    <p>Keeping the focus on the topic at hand</p> Signup and view all the answers

    Coaching sessions can devolve when service providers take control of the conversation, so leaders should keep the focus on the [topic] at hand.

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    Coaching sessions can devolve when service providers take control of the conversation, so leaders should keep the focus on the [topic] at hand.

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    What is the preferred approach to coaching sessions in a salon setting?

    <p>Keeping the focus on the topic at hand</p> Signup and view all the answers

    Coaching sessions can devolve when service providers take control of the conversation, so leaders should keep the focus on the [topic] at hand.

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    Coaching sessions can devolve when service providers take control of the conversation, so leaders should keep the focus on the [topic] at hand.

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    What is the preferred approach to coaching sessions in a salon setting?

    <p>Keeping the focus on the topic at hand</p> Signup and view all the answers

    What is the preferred approach to coaching sessions in a salon setting?

    <p>Keeping the focus on the topic at hand</p> Signup and view all the answers

    What is the importance of verbiage in a salon setting?

    <p>It can shape how one wants to be perceived</p> Signup and view all the answers

    What is the importance of verbiage in a salon setting?

    <p>It can shape how one wants to be perceived</p> Signup and view all the answers

    Verbiage can be used to shape how one wants to be [perceived] and how to use words effectively.

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    What is the importance of verbiage in a salon setting?

    <p>It can shape how one wants to be perceived</p> Signup and view all the answers

    Verbiage can be used to shape how one wants to be [perceived] and how to use words effectively.

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    What is the importance of verbiage in a salon setting?

    <p>It can shape how one wants to be perceived</p> Signup and view all the answers

    Verbiage can be used to shape how one wants to be [perceived] and how to use words effectively.

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    Verbiage can be used to shape how one wants to be [perceived] and how to use words effectively.

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    Study Notes

    • The text discusses salon leadership and the importance of leaders being mindful of their verbiage.
    • It is important to refer to the salon as a company and to use respectful language when referring to coworkers.
    • Performance-based compensation is viewed as a measurement of customer service, and earning potential is emphasized over commission rates.
    • The earning potential in a salon company should be clarified to employees and prospective employees.
    • Salon leaders should focus on promoting a healthy salon company environment.

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    Description

    Take this quiz to test your knowledge on effective salon leadership practices. Learn about the importance of respectful language, performance-based compensation, and promoting a healthy salon environment. Enhance your understanding of leadership strategies and gain valuable insights to succeed in the salon industry.

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