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Questions and Answers
What distinguishes listening from hearing?
What distinguishes listening from hearing?
Which purpose is associated with critical listening?
Which purpose is associated with critical listening?
What does relational listening primarily focus on?
What does relational listening primarily focus on?
What is meant by 'being mindful' in the context of listening?
What is meant by 'being mindful' in the context of listening?
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During the listening process, selecting and organizing material involves what?
During the listening process, selecting and organizing material involves what?
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Which type of listening aims to gain and understand information?
Which type of listening aims to gain and understand information?
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Interpreting communication involves which of the following?
Interpreting communication involves which of the following?
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Listening for pleasure is primarily associated with what?
Listening for pleasure is primarily associated with what?
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What is a characteristic of passive listening?
What is a characteristic of passive listening?
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What does active listening entail?
What does active listening entail?
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Which type of listening involves focusing only on selected parts of the conversation?
Which type of listening involves focusing only on selected parts of the conversation?
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How much of what we hear do we typically remember?
How much of what we hear do we typically remember?
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What defines monopolizing in conversation?
What defines monopolizing in conversation?
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Which type of non-listening involves pretending to listen while not actually engaging?
Which type of non-listening involves pretending to listen while not actually engaging?
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What is a consequence of not engaging in active listening?
What is a consequence of not engaging in active listening?
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What differentiates everyday listening from active listening?
What differentiates everyday listening from active listening?
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Study Notes
Unit 1: Listening (HLRC612)
- Hearing is a physical process, sound waves hitting the eardrums.
- Listening is an active process, requiring effort and focused thought.
- Listening isn't always for the same purpose - it can be for various reasons.
Purpose for Listening
- Informational Listening: Gaining and understanding information; often occurs in class or when processing new information.
- Critical Listening: Forming opinions, evaluating people and ideas. It involves listening to presentations.
- Relational Listening: Supporting a person and maintaining a relationship; useful with friends and family.
Purposes of Listening
- Pleasure: Listening to music, movies, for enjoyment and entertainment.
- Discrimination: Distinguishing between different sounds, such as a parent listening to a baby cry.
Listening Process
- Being Mindful: Conscious focus on the present moment to fully engage with the message.
- Physically Receiving: The sound waves stimulating the ear drum.
- Selecting and Organizing Material: Selecting what's important, and comparing sounds to prior experiences and knowledge.
- Interpreting Communication: Processing verbal and non-verbal signals to make sense of a message.
- Responding: Showing attention, interest, and sharing views in response.
- Remembering: Retaining the heard information.
Ways of Listening
- Important for Interpreting: Interpreters need specialized active listening training.
- Conveying Ideas: Active listening is essential for conveying ideas effectively.
- Different from Everyday Listening: Listening in contexts like interpreting, or with professional goals, differs from casual everyday conversations.
- Includes Memory: Effective listening requires good memory.
- Understanding Speakers: Important to understand the person who is giving information.
Everyday Listening
- Passive Listening: Listening to sounds, without comprehension or active retention; like listening to the radio.
- Superficial Listening: Conscious attention to words and phrases, but not necessarily comprehending the underlying meaning. Note-taking is helpful.
- Selective Listening: Only focusing on specific aspects of a conversation.
Non-Listening
- Six Types: Pseudo listening, pretending to listen while not truly participating; monopolizing, dominating conversations; selective listening, focusing on certain portions, and filtering out irrelevant messages.
- Defensive Listening: Perceiving the messages as personal attacks, reacting defensively rather than hearing the actual meaning.
Effective Listening Techniques
- Be Mindful: Focusing on the present moment.
- Control Obstacles: Avoiding distractions.
- Ask Questions: Seeking clarification.
- Use Aids to Recall: Note-taking, summarizing.
- Organize Information: Structuring the concepts in a logical manner.
- Suspend Judgment: Avoid forming opinions too quickly.
- Understand the Other's Perspective: Empathetic listening.
- Express Support: Showing encouragement and understanding.
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Description
Explore the fundamental concepts of listening through this quiz. Understand the differences between hearing and listening, and learn about various purposes such as informational, critical, and relational listening. Enhance your skills in mindfulness and engaging with the message effectively.
