How Digital Trust Powers The Sharing Economy
52 Questions
8 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What are the three dimensions mentioned in the text for establishing trust when hiring a babysitter?

  • Good intentions, communication skills, and knowledge
  • Authenticity, intentions, and capabilities (correct)
  • Knowledge, intentions, and authenticity
  • Reputation, skills, and trustworthiness
  • What was the traditional indicator people relied on to decide whether or not to collaborate with each other in close circles of family and friends?

  • Physical appearance
  • Reputation in the community (correct)
  • Educational background
  • Financial status
  • What is described as 'the leap of faith' that is essential for human collaboration in the text?

  • Trusting someone's intentions without proof (correct)
  • Only collaborating with close family members
  • Double-checking every detail about a person
  • Avoiding interactions with strangers
  • How did people establish trust in medieval times when communication channels and systems were weak or absent?

    <p>By relying on an individual's reputation in the community</p> Signup and view all the answers

    What is James Coleman's definition of trust in the context of the sharing economy?

    <p>A willingness to collaborate without knowing how the other person will behave</p> Signup and view all the answers

    What is the first step in establishing trust in a non-face-to-face setting according to the text?

    <p>Confirming if the person is who they claim to be</p> Signup and view all the answers

    How does the text describe the evolution of trust systems over time?

    <p>From personal connections to corporate brands</p> Signup and view all the answers

    Why does the text suggest that individuals can now achieve significant levels of trust without meeting in person?

    <p>Because of the development of digital tools</p> Signup and view all the answers

    What are the cues identified in the text that contribute to building trust in semi-anonymous internet-based peer-to-peer settings?

    <p>Familiarity, learning from others' experiences, and reliance on digitized social capital</p> Signup and view all the answers

    Which aspect is highlighted as a recent development in the world of eBay according to the text?

    <p>Digitized social capital</p> Signup and view all the answers

    How does the text describe the relationship between trust and digital trust grids?

    <p>Digital trust grids are a subset of trust</p> Signup and view all the answers

    Which of the following is NOT mentioned as a factor contributing to trust in semi-anonymous internet-based peer-to-peer settings?

    <p>Government validation</p> Signup and view all the answers

    What is a key difference in the cues contributing to trust in semi-anonymous internet-based peer-to-peer settings compared to traditional trust-building mechanisms?

    <p>Dependency on digital forms of real-world identity</p> Signup and view all the answers

    How does the concept of brand certification contribute to building trust in the sharing economy?

    <p>Validates the quality and credibility of a service or product</p> Signup and view all the answers

    Which statement best captures the relationship between digital trust grids and the sharing economy based on the text?

    <p>Digital trust grids facilitate the immediate use of trust capital online</p> Signup and view all the answers

    How does the text suggest that trust is evolving in online peer-to-peer interactions compared to traditional settings?

    <p>Incorporation of digitized social capital and identity verification</p> Signup and view all the answers

    In what way does the text imply that digital trust mechanisms have transformed the establishment of trust compared to historical methods?

    <p>Through the immediate availability of trust capital online</p> Signup and view all the answers

    In the context of trust in the sharing economy, what is the significance of an individual's reputation in a community?

    <p>It was the primary indicator used to determine whether or not to collaborate with others.</p> Signup and view all the answers

    How did people traditionally establish trust in close circles of family and friends before the advent of advanced communication systems?

    <p>By leveraging one's reputation within the community.</p> Signup and view all the answers

    What role does trust play in the context of online peer-to-peer transactions?

    <p>It is essential for successful collaboration between semi-anonymous peers.</p> Signup and view all the answers

    How has the expansion of digital platforms impacted trust mechanisms in online transactions?

    <p>It has simplified and strengthened trust mechanisms.</p> Signup and view all the answers

    What does the text imply about the evolution of trust systems in the sharing economy compared to traditional trade practices?

    <p>Trust systems have evolved to accommodate semi-anonymous transactions.</p> Signup and view all the answers

    What is the main advantage of individuals being empowered to share, rent, or exchange goods, knowledge, money, skills, networks, and content in the sharing economy?

    <p>Formidable untapped value generation</p> Signup and view all the answers

    How does the text describe the transformation of interpersonal trust into an abundant resource in the context of the sharing economy?

    <p>As building trust capital through feedback accumulation</p> Signup and view all the answers

    What is the significance of 'digital trust grids' in peer-to-peer interactions according to the text?

    <p>Comparison to the breakthrough in communication with the invention of the telephone</p> Signup and view all the answers

    Why does the text suggest that we are at the beginning of a profound behavioral shift with internet and mobile connectivity?

    <p>As a result of unprecedented collaboration potential</p> Signup and view all the answers

    How does the online trust mechanism described in the text affect resource efficiency and social interactions?

    <p>It fosters resource efficiency and enriching interactions</p> Signup and view all the answers

    What is the significance of establishing authenticity when it comes to trust in a non-face-to-face setting?

    <p>Verifying if the person is who they claim to be</p> Signup and view all the answers

    What is the role of intentions in the establishment of trust in peer-to-peer interactions?

    <p>Assessing if the person has positive intentions</p> Signup and view all the answers

    How does the text describe trust in a romantic relationship compared to trust in a commercial transaction?

    <p>Trust in romantic relationships involves emotions and intimacy</p> Signup and view all the answers

    Why does the text refer to trust as a 'willingness to commit to a collaborative effort before knowing how the other person will behave'?

    <p>To underscore the role of trust in fostering cooperation</p> Signup and view all the answers

    In what way does the text suggest digital tools have transformed trust between strangers?

    <p>By enabling individuals to achieve significant levels of trust without meeting in person</p> Signup and view all the answers

    What is the essential first step in moving away from anonymity towards online trust, as mentioned in the text?

    <p>Being completely transparent about one's identity and intentions</p> Signup and view all the answers

    How are ratings used to build trust on collaborative platforms according to the text?

    <p>To aggregate feedback from objective third parties</p> Signup and view all the answers

    What parameter is highlighted in the text as being geared towards future interaction on collaborative platforms?

    <p>Engagement and commitment of users</p> Signup and view all the answers

    What enables people to build valuable peer-reviewed reputations and create interpersonal trust in a community?

    <p>Providing a description of oneself in one's own words</p> Signup and view all the answers

    Why is it important to enable reactive exchange between members on collaborative platforms?

    <p>To ensure smooth progress of transactions from interest to realization</p> Signup and view all the answers

    What is a potential consequence of a seller consistently failing to deliver products in online transactions?

    <p>They will lose their online reputation and get bad reviews.</p> Signup and view all the answers

    How does the text suggest online feedback-based reputation systems enhance trust among strangers?

    <p>By digitizing and making experiences publicly available.</p> Signup and view all the answers

    In what way do virtual tools address the shortcomings of 'physical world' exchanges according to the text?

    <p>By leveraging digital platforms to enhance trust building.</p> Signup and view all the answers

    What evidence does the text provide to support the claim that digital tools may be more effective in building trust than traditional methods?

    <p>Twenty years of experience using feedback-based systems like eBay's.</p> Signup and view all the answers

    How does the spread of mobile connectivity contribute to a behavioral shift, as mentioned in the text?

    <p>It initiates a shift towards trusting strangers online.</p> Signup and view all the answers

    What is the key building block of society that is being transformed from a scarce resource into an abundant one in the sharing economy?

    <p>Interpersonal trust</p> Signup and view all the answers

    How does the text describe people's evolving perception of those providing ride-sharing services?

    <p>As acquaintances</p> Signup and view all the answers

    What is the specific platform mentioned that matches empty car seats with passengers looking for a long-distance ride in the text?

    <p>BlaBlaCar</p> Signup and view all the answers

    What is the primary focus of the ongoing research collaboration between New York University and BlaBlaCar?

    <p>Online trust mechanisms in peer-to-peer transactions</p> Signup and view all the answers

    How many European countries were included in the survey of 18,289 BlaBlaCar members as mentioned in the text?

    <p>11 countries</p> Signup and view all the answers

    What is the primary factor that enables human exchanges on an unprecedented scale in the sharing economy?

    <p>Interpersonal trust</p> Signup and view all the answers

    In the sharing economy, what is shifting from a limited resource to a widely available asset according to the text?

    <p>'Interpersonal trust'</p> Signup and view all the answers

    What significant trends are reshaping traditional concepts of trust within peer-to-peer marketplaces?

    <p>'Sharing economy' dynamics</p> Signup and view all the answers

    How does the text suggest people are starting to view individuals offering ride-sharing services within the sharing economy?

    <p>'As friends'</p> Signup and view all the answers

    'Peer-to-peer trust' in the sharing economy refers to:

    <p>'Interpersonal reliance'</p> Signup and view all the answers

    Study Notes

    Trust Dimensions

    • Three dimensions of trust when hiring a babysitter: competence, reliability, and integrity
    • Traditional indicator of trust in close circles: personal relationships and shared experiences

    Establishing Trust

    • In medieval times, trust was established through personal relationships, reputation, and community involvement
    • First step in establishing trust in a non-face-to-face setting: establishing authenticity
    • Key to establishing trust: a leap of faith, which is essential for human collaboration

    Digital Trust Grids

    • Digital trust grids: online systems that facilitate trust between strangers
    • Cues that contribute to building trust in semi-anonymous internet-based peer-to-peer settings: ratings, feedback, and reputation
    • James Coleman's definition of trust: a willingness to commit to a collaborative effort before knowing how the other person will behave

    Evolution of Trust Systems

    • Evolution of trust systems: from traditional methods to online digital trust grids
    • Digital trust grids have transformed the establishment of trust compared to historical methods
    • Trust is evolving in online peer-to-peer interactions, becoming more abundant and efficient

    Sharing Economy

    • The sharing economy enables individuals to share, rent, or exchange goods, knowledge, money, skills, networks, and content
    • Main advantage of the sharing economy: individuals are empowered to access resources and services more efficiently
    • Digital trust grids play a crucial role in facilitating trust in the sharing economy

    Trust and Reputation

    • Reputation is a key factor in establishing trust in online transactions
    • Individuals can build valuable peer-reviewed reputations and create interpersonal trust in a community
    • Intentions play a crucial role in the establishment of trust in peer-to-peer interactions

    Online Trust Mechanisms

    • Online trust mechanisms: ratings, feedback, and reputation systems
    • These mechanisms enhance trust among strangers and facilitate online transactions
    • Digital tools have transformed trust between strangers, enabling more efficient and reliable interactions

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Description

    Explore the significance of trust in various interactions such as hiring babysitters and ongoing relationships. Learn how trust facilitates human collaboration and cooperation despite uncertainties.

    More Like This

    Non-Human Personhood P2
    10 questions

    Non-Human Personhood P2

    SufficientManganese avatar
    SufficientManganese
    _SOCIAL PSYCHOLOGY CHAPTER 1
    25 questions
    Use Quizgecko on...
    Browser
    Browser