52 Questions
What are the three dimensions mentioned in the text for establishing trust when hiring a babysitter?
Authenticity, intentions, and capabilities
What was the traditional indicator people relied on to decide whether or not to collaborate with each other in close circles of family and friends?
Reputation in the community
What is described as 'the leap of faith' that is essential for human collaboration in the text?
Trusting someone's intentions without proof
How did people establish trust in medieval times when communication channels and systems were weak or absent?
By relying on an individual's reputation in the community
What is James Coleman's definition of trust in the context of the sharing economy?
A willingness to collaborate without knowing how the other person will behave
What is the first step in establishing trust in a non-face-to-face setting according to the text?
Confirming if the person is who they claim to be
How does the text describe the evolution of trust systems over time?
From personal connections to corporate brands
Why does the text suggest that individuals can now achieve significant levels of trust without meeting in person?
Because of the development of digital tools
What are the cues identified in the text that contribute to building trust in semi-anonymous internet-based peer-to-peer settings?
Familiarity, learning from others' experiences, and reliance on digitized social capital
Which aspect is highlighted as a recent development in the world of eBay according to the text?
Digitized social capital
How does the text describe the relationship between trust and digital trust grids?
Digital trust grids are a subset of trust
Which of the following is NOT mentioned as a factor contributing to trust in semi-anonymous internet-based peer-to-peer settings?
Government validation
What is a key difference in the cues contributing to trust in semi-anonymous internet-based peer-to-peer settings compared to traditional trust-building mechanisms?
Dependency on digital forms of real-world identity
How does the concept of brand certification contribute to building trust in the sharing economy?
Validates the quality and credibility of a service or product
Which statement best captures the relationship between digital trust grids and the sharing economy based on the text?
Digital trust grids facilitate the immediate use of trust capital online
How does the text suggest that trust is evolving in online peer-to-peer interactions compared to traditional settings?
Incorporation of digitized social capital and identity verification
In what way does the text imply that digital trust mechanisms have transformed the establishment of trust compared to historical methods?
Through the immediate availability of trust capital online
In the context of trust in the sharing economy, what is the significance of an individual's reputation in a community?
It was the primary indicator used to determine whether or not to collaborate with others.
How did people traditionally establish trust in close circles of family and friends before the advent of advanced communication systems?
By leveraging one's reputation within the community.
What role does trust play in the context of online peer-to-peer transactions?
It is essential for successful collaboration between semi-anonymous peers.
How has the expansion of digital platforms impacted trust mechanisms in online transactions?
It has simplified and strengthened trust mechanisms.
What does the text imply about the evolution of trust systems in the sharing economy compared to traditional trade practices?
Trust systems have evolved to accommodate semi-anonymous transactions.
What is the main advantage of individuals being empowered to share, rent, or exchange goods, knowledge, money, skills, networks, and content in the sharing economy?
Formidable untapped value generation
How does the text describe the transformation of interpersonal trust into an abundant resource in the context of the sharing economy?
As building trust capital through feedback accumulation
What is the significance of 'digital trust grids' in peer-to-peer interactions according to the text?
Comparison to the breakthrough in communication with the invention of the telephone
Why does the text suggest that we are at the beginning of a profound behavioral shift with internet and mobile connectivity?
As a result of unprecedented collaboration potential
How does the online trust mechanism described in the text affect resource efficiency and social interactions?
It fosters resource efficiency and enriching interactions
What is the significance of establishing authenticity when it comes to trust in a non-face-to-face setting?
Verifying if the person is who they claim to be
What is the role of intentions in the establishment of trust in peer-to-peer interactions?
Assessing if the person has positive intentions
How does the text describe trust in a romantic relationship compared to trust in a commercial transaction?
Trust in romantic relationships involves emotions and intimacy
Why does the text refer to trust as a 'willingness to commit to a collaborative effort before knowing how the other person will behave'?
To underscore the role of trust in fostering cooperation
In what way does the text suggest digital tools have transformed trust between strangers?
By enabling individuals to achieve significant levels of trust without meeting in person
What is the essential first step in moving away from anonymity towards online trust, as mentioned in the text?
Being completely transparent about one's identity and intentions
How are ratings used to build trust on collaborative platforms according to the text?
To aggregate feedback from objective third parties
What parameter is highlighted in the text as being geared towards future interaction on collaborative platforms?
Engagement and commitment of users
What enables people to build valuable peer-reviewed reputations and create interpersonal trust in a community?
Providing a description of oneself in one's own words
Why is it important to enable reactive exchange between members on collaborative platforms?
To ensure smooth progress of transactions from interest to realization
What is a potential consequence of a seller consistently failing to deliver products in online transactions?
They will lose their online reputation and get bad reviews.
How does the text suggest online feedback-based reputation systems enhance trust among strangers?
By digitizing and making experiences publicly available.
In what way do virtual tools address the shortcomings of 'physical world' exchanges according to the text?
By leveraging digital platforms to enhance trust building.
What evidence does the text provide to support the claim that digital tools may be more effective in building trust than traditional methods?
Twenty years of experience using feedback-based systems like eBay's.
How does the spread of mobile connectivity contribute to a behavioral shift, as mentioned in the text?
It initiates a shift towards trusting strangers online.
What is the key building block of society that is being transformed from a scarce resource into an abundant one in the sharing economy?
Interpersonal trust
How does the text describe people's evolving perception of those providing ride-sharing services?
As acquaintances
What is the specific platform mentioned that matches empty car seats with passengers looking for a long-distance ride in the text?
BlaBlaCar
What is the primary focus of the ongoing research collaboration between New York University and BlaBlaCar?
Online trust mechanisms in peer-to-peer transactions
How many European countries were included in the survey of 18,289 BlaBlaCar members as mentioned in the text?
11 countries
What is the primary factor that enables human exchanges on an unprecedented scale in the sharing economy?
Interpersonal trust
In the sharing economy, what is shifting from a limited resource to a widely available asset according to the text?
'Interpersonal trust'
What significant trends are reshaping traditional concepts of trust within peer-to-peer marketplaces?
'Sharing economy' dynamics
How does the text suggest people are starting to view individuals offering ride-sharing services within the sharing economy?
'As friends'
'Peer-to-peer trust' in the sharing economy refers to:
'Interpersonal reliance'
Study Notes
Trust Dimensions
- Three dimensions of trust when hiring a babysitter: competence, reliability, and integrity
- Traditional indicator of trust in close circles: personal relationships and shared experiences
Establishing Trust
- In medieval times, trust was established through personal relationships, reputation, and community involvement
- First step in establishing trust in a non-face-to-face setting: establishing authenticity
- Key to establishing trust: a leap of faith, which is essential for human collaboration
Digital Trust Grids
- Digital trust grids: online systems that facilitate trust between strangers
- Cues that contribute to building trust in semi-anonymous internet-based peer-to-peer settings: ratings, feedback, and reputation
- James Coleman's definition of trust: a willingness to commit to a collaborative effort before knowing how the other person will behave
Evolution of Trust Systems
- Evolution of trust systems: from traditional methods to online digital trust grids
- Digital trust grids have transformed the establishment of trust compared to historical methods
- Trust is evolving in online peer-to-peer interactions, becoming more abundant and efficient
Sharing Economy
- The sharing economy enables individuals to share, rent, or exchange goods, knowledge, money, skills, networks, and content
- Main advantage of the sharing economy: individuals are empowered to access resources and services more efficiently
- Digital trust grids play a crucial role in facilitating trust in the sharing economy
Trust and Reputation
- Reputation is a key factor in establishing trust in online transactions
- Individuals can build valuable peer-reviewed reputations and create interpersonal trust in a community
- Intentions play a crucial role in the establishment of trust in peer-to-peer interactions
Online Trust Mechanisms
- Online trust mechanisms: ratings, feedback, and reputation systems
- These mechanisms enhance trust among strangers and facilitate online transactions
- Digital tools have transformed trust between strangers, enabling more efficient and reliable interactions
Explore the significance of trust in various interactions such as hiring babysitters and ongoing relationships. Learn how trust facilitates human collaboration and cooperation despite uncertainties.
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