Understanding Suggestive Selling in Restaurants

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What is a term used to describe food that is juicy, moist, tender, and sweet tasting?

Sugary (correct)

Sour

Bland

Unsweetened

Which term describes food that is spicy, sharp, and has an intense aroma?

Tasteless

Zesty (correct)

Bitter

Acidic

What is the term for food that is full of flavor and appetizing?

Yummy (correct)

Tasteless

Unsweetened

Unpalatable

How is tang applied to food usually described?

Tart spiciness (B) Signup and view all the answers

What term best describes food with a vinegary flavor?

Acidic (C) Signup and view all the answers

Which term is synonymous with the taste experience that leaves the tongue tingling after taking food to the mouth?

Zesty (A) Signup and view all the answers

What type of food is described as spicy, piquant, and utterly savory with an invigorating flavor?

Zesty (C) Signup and view all the answers

What is the purpose of suggestive selling in a restaurant?

To improve customer experience and boost restaurant revenue (C) Signup and view all the answers

Which type of garnish consists of a combination of more than one food item for decoration?

Composite garnish (C) Signup and view all the answers

What should staff members focus on before implementing suggestive selling tactics in a store?

Building rapport and starting a conversation (C) Signup and view all the answers

Which terminology refers to food served after the main course in a meal?

Afters (C) Signup and view all the answers

What should be the position of accompanying sauces when served to guests?

Presented in a sauceboat with a ladle (D) Signup and view all the answers

What is the purpose of utilizing technology for restaurant upselling?

To streamline upselling opportunities and increase revenue (C) Signup and view all the answers

What type of items should a well-designed restaurant menu prominently feature for effective upselling?

'High-profit items' (B) Signup and view all the answers

How can staff members effectively implement suggestive selling without overwhelming customers?

By giving customers time to browse and locate items before suggesting (B) Signup and view all the answers

'Starters' in a meal typically refer to which type of food?

'Appetizers' or 'soup' (B) Signup and view all the answers

'Garnish' is best described as:

'Small foodstuff used for decoration on top of the main dish' (B) Signup and view all the answers

What is the primary goal of suggestive selling in a restaurant setting?

To increase customer satisfaction by recommending menu items that complement their original order (C) Signup and view all the answers

Which of the following statements about suggestive selling is NOT true?

Suggestive selling is solely focused on increasing the restaurant's profits, regardless of the customer's needs (C) Signup and view all the answers

Which of the following best describes an 'acidic' flavor profile, according to the information provided?

Sharp, tart, sour, and bitter (A) Signup and view all the answers

If a server describes a dish as 'appealing,' which of the following adjectives is most likely accurate based on the information provided?

Tempting or alluring (A) Signup and view all the answers

Which of the following is NOT mentioned as a reason why guests are open to suggestions from servers?

It allows them to impress their dining companions (A) Signup and view all the answers

According to the information provided, which of the following statements about suggestive selling is true?

It is the responsibility of servers to recommend products that are right for the customer, done discreetly (B) Signup and view all the answers

Which of the following best describes food that is nauseating or revolting?

Unappetizing (D) Signup and view all the answers

Which of these words is used to describe a harsh, acidic, or vinegary taste?

Bitter (A) Signup and view all the answers

Which term is used to describe food that has been artificially flavored?

Flavored (A) Signup and view all the answers

Which of the following best describes a wine with intense, concentrated flavors?

Full-bodied (B) Signup and view all the answers

Which term is used to describe a smooth, rich, and fully developed flavor?

Mellow (A) Signup and view all the answers

Which of these terms describes food that has been preserved in a salty, vinegary liquid?

Pickled (C) Signup and view all the answers

Which term is used to describe a sharp, sour, or acidic taste?

Sharp (D) Signup and view all the answers

Which of these is not one of the basic tastes mentioned in the text?

Fruity (B) Signup and view all the answers

Which term describes food with a hot, burning, or fiery taste from spices?

All of the above (D) Signup and view all the answers

Which of the following does not describe highly flavored food?

Bland (B) Signup and view all the answers

Which of the following is the MOST important factor in ensuring the quality of food and drinks delivered to the customer?

Promptly picking up the food and drinks from the pass or bar (D) Signup and view all the answers

What is the primary purpose of the guest numbering system when serving food?

To ensure that the correct meal is placed in front of the right person (D) Signup and view all the answers

Which of the following is the MOST important consideration when placing a steak dish on the table?

Making sure the fat on the steak is facing the center of the plate (A) Signup and view all the answers

What is the primary purpose of the food runner in the restaurant service process?

To collect food and beverages from the kitchen and bar (A) Signup and view all the answers

What is the MAIN purpose of the two copies of the docket placed in the kitchen?

To ensure the chefs can see what the order is and where it goes (A) Signup and view all the answers

Which of the following is the MOST important aspect of serving food to guests?

Announcing the meal as it is being placed down in front of the guest (C) Signup and view all the answers

Which of the following is the MOST important consideration when serving beverages to guests?

Avoiding placing your fingers around the top of the glasses (C) Signup and view all the answers

What is the MAIN purpose of the "pass" in the restaurant kitchen?

Where the kitchen 'passes' the food to the floor staff (A) Signup and view all the answers