Understanding Suggestive Selling in Restaurants
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Questions and Answers

What is a term used to describe food that is juicy, moist, tender, and sweet tasting?

  • Sugary (correct)
  • Sour
  • Bland
  • Unsweetened

Which term describes food that is spicy, sharp, and has an intense aroma?

  • Tasteless
  • Zesty (correct)
  • Bitter
  • Acidic

What is the term for food that is full of flavor and appetizing?

  • Yummy (correct)
  • Tasteless
  • Unsweetened
  • Unpalatable

How is tang applied to food usually described?

<p>Tart spiciness (B)</p> Signup and view all the answers

What term best describes food with a vinegary flavor?

<p>Acidic (C)</p> Signup and view all the answers

Which term is synonymous with the taste experience that leaves the tongue tingling after taking food to the mouth?

<p>Zesty (A)</p> Signup and view all the answers

What type of food is described as spicy, piquant, and utterly savory with an invigorating flavor?

<p>Zesty (C)</p> Signup and view all the answers

What is the purpose of suggestive selling in a restaurant?

<p>To improve customer experience and boost restaurant revenue (C)</p> Signup and view all the answers

Which type of garnish consists of a combination of more than one food item for decoration?

<p>Composite garnish (C)</p> Signup and view all the answers

What should staff members focus on before implementing suggestive selling tactics in a store?

<p>Building rapport and starting a conversation (C)</p> Signup and view all the answers

Which terminology refers to food served after the main course in a meal?

<p>Afters (C)</p> Signup and view all the answers

What should be the position of accompanying sauces when served to guests?

<p>Presented in a sauceboat with a ladle (D)</p> Signup and view all the answers

What is the purpose of utilizing technology for restaurant upselling?

<p>To streamline upselling opportunities and increase revenue (C)</p> Signup and view all the answers

What type of items should a well-designed restaurant menu prominently feature for effective upselling?

<p>'High-profit items' (B)</p> Signup and view all the answers

How can staff members effectively implement suggestive selling without overwhelming customers?

<p>By giving customers time to browse and locate items before suggesting (B)</p> Signup and view all the answers

'Starters' in a meal typically refer to which type of food?

<p>'Appetizers' or 'soup' (B)</p> Signup and view all the answers

'Garnish' is best described as:

<p>'Small foodstuff used for decoration on top of the main dish' (B)</p> Signup and view all the answers

What is the primary goal of suggestive selling in a restaurant setting?

<p>To increase customer satisfaction by recommending menu items that complement their original order (C)</p> Signup and view all the answers

Which of the following statements about suggestive selling is NOT true?

<p>Suggestive selling is solely focused on increasing the restaurant's profits, regardless of the customer's needs (C)</p> Signup and view all the answers

Which of the following best describes an 'acidic' flavor profile, according to the information provided?

<p>Sharp, tart, sour, and bitter (A)</p> Signup and view all the answers

If a server describes a dish as 'appealing,' which of the following adjectives is most likely accurate based on the information provided?

<p>Tempting or alluring (A)</p> Signup and view all the answers

Which of the following is NOT mentioned as a reason why guests are open to suggestions from servers?

<p>It allows them to impress their dining companions (A)</p> Signup and view all the answers

According to the information provided, which of the following statements about suggestive selling is true?

<p>It is the responsibility of servers to recommend products that are right for the customer, done discreetly (B)</p> Signup and view all the answers

Which of the following best describes food that is nauseating or revolting?

<p>Unappetizing (D)</p> Signup and view all the answers

Which of these words is used to describe a harsh, acidic, or vinegary taste?

<p>Bitter (A)</p> Signup and view all the answers

Which term is used to describe food that has been artificially flavored?

<p>Flavored (A)</p> Signup and view all the answers

Which of the following best describes a wine with intense, concentrated flavors?

<p>Full-bodied (B)</p> Signup and view all the answers

Which term is used to describe a smooth, rich, and fully developed flavor?

<p>Mellow (A)</p> Signup and view all the answers

Which of these terms describes food that has been preserved in a salty, vinegary liquid?

<p>Pickled (C)</p> Signup and view all the answers

Which term is used to describe a sharp, sour, or acidic taste?

<p>Sharp (D)</p> Signup and view all the answers

Which of these is not one of the basic tastes mentioned in the text?

<p>Fruity (B)</p> Signup and view all the answers

Which term describes food with a hot, burning, or fiery taste from spices?

<p>All of the above (D)</p> Signup and view all the answers

Which of the following does not describe highly flavored food?

<p>Bland (B)</p> Signup and view all the answers

Which of the following is the MOST important factor in ensuring the quality of food and drinks delivered to the customer?

<p>Promptly picking up the food and drinks from the pass or bar (D)</p> Signup and view all the answers

What is the primary purpose of the guest numbering system when serving food?

<p>To ensure that the correct meal is placed in front of the right person (D)</p> Signup and view all the answers

Which of the following is the MOST important consideration when placing a steak dish on the table?

<p>Making sure the fat on the steak is facing the center of the plate (A)</p> Signup and view all the answers

What is the primary purpose of the food runner in the restaurant service process?

<p>To collect food and beverages from the kitchen and bar (A)</p> Signup and view all the answers

What is the MAIN purpose of the two copies of the docket placed in the kitchen?

<p>To ensure the chefs can see what the order is and where it goes (A)</p> Signup and view all the answers

Which of the following is the MOST important aspect of serving food to guests?

<p>Announcing the meal as it is being placed down in front of the guest (C)</p> Signup and view all the answers

Which of the following is the MOST important consideration when serving beverages to guests?

<p>Avoiding placing your fingers around the top of the glasses (C)</p> Signup and view all the answers

What is the MAIN purpose of the "pass" in the restaurant kitchen?

<p>Where the kitchen 'passes' the food to the floor staff (A)</p> Signup and view all the answers

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