CH7 - Motivating Behavior (MCQs)

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What is the best definition of motivation?

The intensity of a person’s desire to begin or continue engaging in the pursuit of a goal. (correct)

A temporary emotional state that influences workplace performance.

A reward system designed to enhance employee loyalty.

A management technique focused solely on financial incentives.

Which of the following is NOT a reason why motivation is important?

It increases employee productivity.

It ensures employees will always be satisfied. (correct)

It can give a company a competitive advantage.

It leads to faster and better-quality work.

Which of the following is a key source of motivation?

The job itself.

Individual characteristics.

The work environment.

All of the above. (correct)

What is the primary difference between Theory X and Theory Y?

Theory X assumes people dislike work, while Theory Y assumes people enjoy work. (A) Signup and view all the answers

What does the “Law of Individual Differences” suggest about motivation?

People have different abilities, needs, and values that influence what motivates them. (A) Signup and view all the answers

What is the correct order of Maslow’s Hierarchy of Needs?

Physiological → Safety → Social → Self-Esteem → Self-Actualization (A) Signup and view all the answers

Which of the following is NOT a category in Alderfer’s ERG Theory?

Sustainability (C) Signup and view all the answers

According to Herzberg’s Two-Factor Theory, which of the following is a motivator (satisfier)?

Recognition (C) Signup and view all the answers

Which of the following best describes the need for power in McClelland’s Needs Theory?

The desire to control, influence, or be responsible for others. (C) Signup and view all the answers

What is the primary goal of empowerment in the workplace?

To give employees decision-making authority and increase motivation. (B) Signup and view all the answers

Which of the following is NOT a core job characteristic in Hackman and Oldham’s model?

Equity fairness (C) Signup and view all the answers

What is the main purpose of job enrichment?

To increase job complexity and give workers greater responsibility. (A) Signup and view all the answers

Which of the following is a key principle of goal-setting theory?

Performance is enhanced when goals are both difficult and specific. (A) Signup and view all the answers

Which of the following is a negative consequence of setting unrealistic goals?

Unethical behavior. (B) Signup and view all the answers

According to Vroom’s Expectancy Theory, which factor determines whether rewards will be valuable to employees?

Valence (A) Signup and view all the answers

What is an example of negative reinforcement?

An employee is allowed to work from home after consistently meeting deadlines. (B) Signup and view all the answers

Which of the following is NOT a type of pay-for-performance system?

Job Enlargement (D) Signup and view all the answers

What is the purpose of gainsharing?

To share productivity gains among all employees. (C) Signup and view all the answers

Which of the following is an example of alternative rewards?

All of the above. (D) Signup and view all the answers

What is the correct definition of motivation?

The intensity a person desires to begin or pursue a goal. (B) Signup and view all the answers

Which of the following best defines work environment characteristics?

The organization’s rules, management practices, policies, and reward system. (C) Signup and view all the answers

Who identified Theory X and Theory Y?

Douglas McGregor (B) Signup and view all the answers

How does participation in goal setting affect employees?

It increases one’s sense of control and fairness. (C) Signup and view all the answers

What is the correct term for a firm sharing the value of productivity gains with the workforce?

Gainsharing (B) Signup and view all the answers

What is the degree to which the job requires the worker to complete a whole piece of work?

Task Identity (B) Signup and view all the answers

Which term refers to the degree to which an employee has the authority to make and implement at least some decisions?

Empowerment (A) Signup and view all the answers

Which of the following occurs when workers are moved through a variety of jobs to increase their interest and motivation?

Job Rotation (C) Signup and view all the answers

According to Victor Vroom, what is the perceived value of a given reward or outcome?

Valence (A) Signup and view all the answers

Which term refers to the removal of current or future unpleasant consequences to increase the likelihood that someone will repeat a behavior?

Negative Reinforcement (B) Signup and view all the answers

Motivation

The intensity of a person’s desire to pursue a goal.

Importance of Motivation

Motivation is crucial for goal pursuit but doesn't guarantee satisfaction.