Chapter 15: Improving Communication Exchange

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What is the main focus of Chapter 15 in the text?

The role of physicians in health literacy

Improving patient-physician communication (correct)

Creating health literate organizations

Unraveling the relationship between literacy and language proficiency

Who authored the publication mentioned in Reference 52?

K Bibbins-Domingo

CS Landefeld (correct)

RL Sudore

EJ Pérez-Stable

Why do patients with limited health literacy tend to be more passive during medical encounters?

Because they are too busy to ask questions

Due to overconfidence in their medical knowledge

Due to feeling embarrassed or ashamed about their incomplete understanding (correct)

Because they prefer to avoid interactions with healthcare providers

What is the call to action in the publication mentioned in Reference 51?

Highlight the role of physicians in health literacy Signup and view all the answers

What adverse health outcomes are associated with limited health literacy?

Higher rates of chronic illness and poor medication management Signup and view all the answers

What is the relationship between literacy, language proficiency, and patient-physician communication?

Complex and intertwined Signup and view all the answers

How does limited health literacy affect hospitalizations among individuals?

Increases rates of hospitalizations due to chronic conditions Signup and view all the answers

What has recent research shown about the relationship between health literacy and cognitive decline?

Links health literacy level with decreases in executive functioning Signup and view all the answers

Which aspect of healthcare does Reference 52 primarily focus on?

Health literacy disparities Signup and view all the answers

How does limited health literacy impact patients' interactions with their healthcare providers?

Negatively affects interactions with providers Signup and view all the answers

In the context of the text, what is emphasized as crucial for patient-physician interaction?

Physician-patient trust Signup and view all the answers

What is a common challenge faced by individuals with limited health literacy in managing chronic diseases?

Less knowledge about their chronic diseases Signup and view all the answers

What is one of the key outcomes expected from improving health literacy according to the text?

Decreased healthcare costs Signup and view all the answers

Why do individuals with limited health literacy have higher rates of emergency room visits?

Difficulty in managing chronic medical conditions Signup and view all the answers

What is a consequence of limited health literacy among older adults?

Decreases in executive functioning Signup and view all the answers

What is the primary focus of the intervention 'Teach to Goal'?

Improving heart failure self-management skills Signup and view all the answers

Which organization released the publication 'Safe Practices for Better Healthcare–2010 Update'?

Centers for Medicare & Medicaid Services Signup and view all the answers

What is the main focus of the document 'Toolkit for Making Written Material Clear and Effective'?

Ensuring clarity in written patient materials Signup and view all the answers

What is the goal of using computer agents in patient education?

To improve communication in healthcare settings Signup and view all the answers

What aspect of healthcare does 'Seeing in 3-D' focus on?

Diabetes self-management support Signup and view all the answers

Which study reviewed complex interventions to improve the health of people with limited literacy?

Clement et al. (2009) Signup and view all the answers

In the context of patient education materials, what was the comparative analysis by Agarwal et al. (2013) focused on?

Quality across different medical specialties Signup and view all the answers

What technique can clinicians use to present statistical information in a more patient-friendly manner?

Providing frequencies instead of percentages Signup and view all the answers

How can clinicians reduce cognitive burden for patients when discussing risk over time?

Use a 10-year interval that is relevant to patients' lives Signup and view all the answers

What is recommended to avoid overwhelming patients with large amounts of information?

Limiting each visit to only two or three key ideas Signup and view all the answers

Why is it important for clinicians to be specific when giving medication instructions?

To ensure patient compliance and safety Signup and view all the answers

How can clinicians make communication more effective with patients?

Select a discrete set of skills or action items to focus on Signup and view all the answers

What visual aids can clinicians use to help patients better understand information?

Icon arrays and bar graphs Signup and view all the answers

Instead of overwhelming patients with new information, what approach should clinicians adopt during interactions?

Limiting visits to two or three key ideas Signup and view all the answers

How should clinicians deliver instructions about medication usage to patients?

'Take two pills twice a day' Signup and view all the answers

What can assist patients in improving adherence to medications?

Adopting a universal medication schedule Signup and view all the answers

How did Mrs. S's misunderstanding of medication instructions impact her?

It caused her to miss doses of her antibiotic Signup and view all the answers

Why do differences in generic versus trade name medications confuse patients and providers?

They create confusion due to changes in pill appearance Signup and view all the answers

What should providers aim for regarding prescription clarity?

Aim for as much clarity and consistency as possible Signup and view all the answers

Why are unpredictable changes in covered medications a challenge for patients?

They contribute to confusion and difficulty in medication management Signup and view all the answers

How does the text suggest avoiding patient confusion in taking medications?

Adopting a universal medication schedule and communicating clearly Signup and view all the answers

What impact can changes in pill appearance have on patients?

Create confusion among patients and providers Signup and view all the answers