Chapter 15: Improving Communication Exchange
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Questions and Answers

What is the main focus of Chapter 15 in the text?

  • The role of physicians in health literacy
  • Improving patient-physician communication (correct)
  • Creating health literate organizations
  • Unraveling the relationship between literacy and language proficiency

    • Who authored the publication mentioned in Reference 52?

  • K Bibbins-Domingo
  • CS Landefeld (correct)
  • RL Sudore
  • EJ Pérez-Stable

    • Why do patients with limited health literacy tend to be more passive during medical encounters?

  • Because they are too busy to ask questions
  • Due to overconfidence in their medical knowledge
  • Due to feeling embarrassed or ashamed about their incomplete understanding (correct)
  • Because they prefer to avoid interactions with healthcare providers

    • What is the call to action in the publication mentioned in Reference 51?

    <p>Highlight the role of physicians in health literacy</p> Signup and view all the answers

    What adverse health outcomes are associated with limited health literacy?

    <p>Higher rates of chronic illness and poor medication management</p> Signup and view all the answers

    What is the relationship between literacy, language proficiency, and patient-physician communication?

    <p>Complex and intertwined</p> Signup and view all the answers

    How does limited health literacy affect hospitalizations among individuals?

    <p>Increases rates of hospitalizations due to chronic conditions</p> Signup and view all the answers

    What has recent research shown about the relationship between health literacy and cognitive decline?

    <p>Links health literacy level with decreases in executive functioning</p> Signup and view all the answers

    Which aspect of healthcare does Reference 52 primarily focus on?

    <p>Health literacy disparities</p> Signup and view all the answers

    How does limited health literacy impact patients' interactions with their healthcare providers?

    <p>Negatively affects interactions with providers</p> Signup and view all the answers

    In the context of the text, what is emphasized as crucial for patient-physician interaction?

    <p>Physician-patient trust</p> Signup and view all the answers

    What is a common challenge faced by individuals with limited health literacy in managing chronic diseases?

    <p>Less knowledge about their chronic diseases</p> Signup and view all the answers

    What is one of the key outcomes expected from improving health literacy according to the text?

    <p>Decreased healthcare costs</p> Signup and view all the answers

    Why do individuals with limited health literacy have higher rates of emergency room visits?

    <p>Difficulty in managing chronic medical conditions</p> Signup and view all the answers

    What is a consequence of limited health literacy among older adults?

    <p>Decreases in executive functioning</p> Signup and view all the answers

    What is the primary focus of the intervention 'Teach to Goal'?

    <p>Improving heart failure self-management skills</p> Signup and view all the answers

    Which organization released the publication 'Safe Practices for Better Healthcare–2010 Update'?

    <p>Centers for Medicare &amp; Medicaid Services</p> Signup and view all the answers

    What is the main focus of the document 'Toolkit for Making Written Material Clear and Effective'?

    <p>Ensuring clarity in written patient materials</p> Signup and view all the answers

    What is the goal of using computer agents in patient education?

    <p>To improve communication in healthcare settings</p> Signup and view all the answers

    What aspect of healthcare does 'Seeing in 3-D' focus on?

    <p>Diabetes self-management support</p> Signup and view all the answers

    Which study reviewed complex interventions to improve the health of people with limited literacy?

    <p>Clement et al. (2009)</p> Signup and view all the answers

    In the context of patient education materials, what was the comparative analysis by Agarwal et al. (2013) focused on?

    <p>Quality across different medical specialties</p> Signup and view all the answers

    What technique can clinicians use to present statistical information in a more patient-friendly manner?

    <p>Providing frequencies instead of percentages</p> Signup and view all the answers

    How can clinicians reduce cognitive burden for patients when discussing risk over time?

    <p>Use a 10-year interval that is relevant to patients' lives</p> Signup and view all the answers

    What is recommended to avoid overwhelming patients with large amounts of information?

    <p>Limiting each visit to only two or three key ideas</p> Signup and view all the answers

    Why is it important for clinicians to be specific when giving medication instructions?

    <p>To ensure patient compliance and safety</p> Signup and view all the answers

    How can clinicians make communication more effective with patients?

    <p>Select a discrete set of skills or action items to focus on</p> Signup and view all the answers

    What visual aids can clinicians use to help patients better understand information?

    <p>Icon arrays and bar graphs</p> Signup and view all the answers

    Instead of overwhelming patients with new information, what approach should clinicians adopt during interactions?

    <p>Limiting visits to two or three key ideas</p> Signup and view all the answers

    How should clinicians deliver instructions about medication usage to patients?

    <p>'Take two pills twice a day'</p> Signup and view all the answers

    What can assist patients in improving adherence to medications?

    <p>Adopting a universal medication schedule</p> Signup and view all the answers

    How did Mrs. S's misunderstanding of medication instructions impact her?

    <p>It caused her to miss doses of her antibiotic</p> Signup and view all the answers

    Why do differences in generic versus trade name medications confuse patients and providers?

    <p>They create confusion due to changes in pill appearance</p> Signup and view all the answers

    What should providers aim for regarding prescription clarity?

    <p>Aim for as much clarity and consistency as possible</p> Signup and view all the answers

    Why are unpredictable changes in covered medications a challenge for patients?

    <p>They contribute to confusion and difficulty in medication management</p> Signup and view all the answers

    How does the text suggest avoiding patient confusion in taking medications?

    <p>Adopting a universal medication schedule and communicating clearly</p> Signup and view all the answers

    What impact can changes in pill appearance have on patients?

    <p>Create confusion among patients and providers</p> Signup and view all the answers

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