Understanding Ethical Dilemmas

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Questions and Answers

Match the following ethical theories with their primary focus:

Deontology = Duties and rules regardless of consequences Utilitarianism = Maximizing overall happiness and minimizing suffering Relativism = Morality depending on cultural or social perspectives Virtue Ethics = Focuses on character and moral habits

Match the following terms with their correct definition in the context of IT ethics:

Whistleblowing = Exposing corporate fraud or unethical behavior Dark patterns = Tricking users into unwanted subscriptions or actions Tax avoidance = Using legal loopholes to minimize tax payments Price gouging = Overcharging for essential items during a crisis

Match the following phases of INTERPOL's Joint Operational Framework with their descriptions:

Data Collection & Analysis = Identifying threats and gathering intelligence Strategic Planning = Developing regional cybercrime strategies Operations = Executing targeted cybercrime investigations Evaluation = Assessing and refining strategies for future reports

Match the descriptions with the related levels of Kohlberg's moral development:

<p>Pre-conventional = Morality is based on avoiding punishment and seeking personal rewards. Conventional = Morality is driven by seeking approval from others and maintaining social order. Post-conventional = Morality is based on justice, empathy, and equality, forming a personal moral code. Relativism = Morality is not absolute but depends on cultural, social, or individual perspectives</p> Signup and view all the answers

Match each of Theroux's principles of humanitarianism with its description:

<p>Value of life = Human life should be preserved, respected, and accepted, including understanding of death. Goodness (rightness) = Promote good, avoid harm, and prevent harm where possible. Justice (fairness) = Ensure fairness in the distribution of good and bad outcomes. Truth-telling (honesty) = Strive for honesty, except when it would violate other moral principles.</p> Signup and view all the answers

Match the ethical implications with corresponding actions a software developer should take:

<p>Privacy and security = Protect user data and ensure transparency in data collection. Bias and discrimination = Design fair, inclusive software that avoids reinforcing biases. Intellectual property = Respect copyrights, patents, and open-source licences. Environmental impact = Minimize energy use when creating software.</p> Signup and view all the answers

Match each type of consumer right with its key feature:

<p>Right to Equality = Protection against discrimination Right to Privacy = Protection of personal information Right to Choose = Access to a variety of products and services Right to be Heard = The ability to voice concerns to authorities.</p> Signup and view all the answers

Match each ethical theory with the corresponding description of business ethics:

<p>Stockholder theory = Maximize profits for shareholders Stakeholder theory = Benefit all stakeholders eg, customers, employees, society Social contract theory = Duty to benefit society, avoid harm, and act ethically Virtue Ethics = Emphasizes the moral character and intentions of individuals</p> Signup and view all the answers

Match the following ethical factors with their impact on decision-making:

<p>Cultural factors = Shape ethics through values, traditions, and norms Organizational culture = Determines company’s core values, aspirations, and practices Social factors = Influence behavior through compliance, identification, or internalization Personal factors = Influence ethics through integrity, trust, and moral imagination</p> Signup and view all the answers

Match the description to corresponding method of demonstrating Corporate Social Responsibility (CSR):

<p>Reducing carbon footprint = Decreasing emissions to combat climate change Promoting diversity and inclusion = Creating an inclusive workplace culture Engaging in volunteer work = Supporting community initiatives and giving time to worthwhile causes Purchasing fair trade products = Ensuring ethical sourcing of materials</p> Signup and view all the answers

Match the following types of malware with their methods of operation:

<p>Worms = Spreads automatically through networks Viruses = Requires a host file and user interaction to spread Trojans = Disguised as legitimate software to trick users into installing them Ransomware = Locks the user out of their system until a ransom is paid.</p> Signup and view all the answers

Match the actions with the method that Cybercriminals use Persuasion Tactics to Manipulate Victims

<p>Reciprocity = Offer a small item to make the request seem more reasonable Scarcity = Creating urgency by claiming something is rare or limited Authority = Use the likeness or a famous individual or known leader Consensus = Exploiting peer pressure by acting as if “everyone is doing it.”</p> Signup and view all the answers

Match the following actions cybercirminals with the descriptions:

<p>Hackers = Explore systems out of curiosity without malice. Cybercriminals = Engage in fraud for financial Crimes Industrial Spies = Obtain trade secrets from competitors. Hacktivists = Use hacking for political purposes or intimidation.</p> Signup and view all the answers

Match the steps to improve corporate ethics:

<p>Establish a code of ethics = set key values and ethics issues. Conduct a social audit = evaluate that CSR is maintained effectively. Require ethics training = Helps employees understand what is right and wrong. Implement rewards = Reinforces employees to perform actions which improve coporate ethics.</p> Signup and view all the answers

Match security actions with the principle of the POPI act that it addresses:

<p>Lawful processing = Personal information must be collected fairly and legally Purpose limitation = Data can only be used tor its original intended purpose Accountability = The data processor is responsible for compliance Security = Adequate satequards must be in place to protect data from loss or unauthorized access</p> Signup and view all the answers

Flashcards

Ethical Dilemma

A situation with difficult choice between conflicting principles/values. Any decision results in ethical compromise.

Morality

Principles distinguishing right from wrong, shaping behavior based on culture and values.

Ethics

Study of good/bad, guiding fair decisions. It also aims to build ethical frameworks.

Relativism

Ethical theory: Morality isn't absolute, depends on cultural, social, individual views; 'right'/'wrong' varies.

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Deontology

Ethical theory: Follow moral rules/duties, regardless of results. Actions are right if they follow universal principles.

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Utilitarianism

Ethical theory: Right/wrong based on outcomes. An action is morally right if maximizes happiness and minimizes suffering.

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Moral Reasoning

Process thinking about right/wrong in making ethical decisions, using morals, logic, values.

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Moral Distance

How deeply we are emotionally/ethically connected to others in moral decisions. Greater distance reduces empathy/responsibility.

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Corporate Social Responsibility (CSR)

A company's ethical duty to reduce its negative impact on society, the environment and employees.

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Social Engineering

Using psychological tactics to gain unauthorized access to data or systems.

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Unlawful Access and Interference

Gaining unauthorized access, intercepting data, or tampering with systems.

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Zero-day Attacks

Software vulnerabilities exploited before developers release a fix; very dangerous.

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Data Privacy

Controlling access, collection, use of personal data while ensuring legal rights over the information.

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General Data Protection Regulation (GDPR)

Ensures transparency; users control data. Requires clear consent and mandates data deletion.

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RICA

Regulation of Interception of Communications Act, South Africa. Protects privacy, allows monitoring in workplace and with consent

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Study Notes

Ethical Dilemma

  • An ethical dilemma arises when a difficult choice exists between conflicting principles or values, leading to ethical compromise
  • Determining the "right" course of action can prove challenging in ethical dilemmas
  • Key characteristics include conflicting values, no clear right or wrong answer, and significant impact on individuals/organizations/society

Examples of Ethical Dilemmas

  • Medical ethics involve deciding whether to fully disclose a terminal illness, weighing potential distress
  • Business ethics involve deciding whether to recall a product with a safety defect to avoid harming customs
  • Software engineering ethics involve deciding whether to implement a dark pattern despite ethical concerns

Main Terms in Ethics

  • Morality refers to principles distinguishing right from wron
  • Ethics involves studying good and bad, and building ethical frameworks
  • Normative ethics centers on principles/morals covering what is deemed right/wron

Definitions

  • Morality shapes human behavior based on cultural/societal values
  • Ethics guides fair/just decisions in professional/societal contexts, studying moral principles behind right/wrong conduct
  • Normative ethics focuses on creating conduct rules defining right/wrong behaviors

Theories in Ethics

  • Relativism asserts morality isn't absolute, varying across cultures/situations/people
  • Deontology emphasizes adhering to moral rules/duties, regardless of consequences
  • Utilitarianism determines right/wrong based on consequences/maximizing overall happiness, while minimizing sufferin

Moral Reasoning

  • Moral reasoning involves using moral principles, values, and logic to make ethical choices.

Development of Moral Reasoning (Kohlberg's Three-Level Model)

Pre-Conventional (External Influence)

  • Stage 1: Morality is based on avoiding punishment
  • Stage 2: Actions are based on personal rewards

Conventional (Social Influence)

  • Stage 3: Morality is driven by seeking approval from others
  • Stage 4: Right and wrong are based on maintaining social order

Post-Conventional (Independent Moral Thinking)

  • Stage 5: Morality is understood beyond laws; fairness counts
  • Stage 6: Ethical principles include justice, empathy, and equality

Humanitarianism

  • Humanitarianism is a flexible ethical theory designed to address other theory conflicts
  • Based on five moral principles

Humanitarianism's Five Moral Principles

  • Value of life involves preserving/respecting/accepting human life
  • Goodness involves avoiding/preventing harm, and promoting good
  • Justice involves ensuring fairness in outcome distribution
  • Truth-telling involves trying to be honest unless other principles are violated
  • Individual freedom involves letting people living based on not other four principle violates

Ethical Implications for Software Developers

  • Privacy and security relate to protecting data, preventing misuse, and ensuring data in collection
  • Bias and discrimination relates to designing inclusive/fair software
  • Intellectual property relates to respecting copyrights/patents/licenses
  • Environmental impact relates to minimizing energy/waste
  • Transparency and accountability relates to following documentation, security standard

Religion, Morality, and Law

  • Morality requires impartiality but diverse religions make basing laws on a single faith impractical
  • Moral reasoning is needed where laws are unclear

Moral Distance

  • Moral distance describes our emotional/ethical connection to those affected by our moral decisions
  • Greater distances lead to reduced empathy and responsibility

Examples of Moral Distance

  • Helping a friend vs a stranger far away
  • Drone warfare compared to combat
  • Companies ignoring distant factory conditions

Ethics in the Business World

  • Ethical behavior is more complex due to globalization, economic pressures, and technology

Why Ethical Behaviors can be Hard to Maintain

  • Diverse cutlure make it is difficult in applying ethics
  • Companies are likely to stay profitable, businesses may face ethical duties and roles in term of environment, society and safety

Key features of Rights and Ogligations

  • Rights are the entitlements of a person, to act or be in a certain state
  • Obligations are a duty or responsibilities of a moral, legal, or social nature

Consumer Rights

  • Key rights include the right to equality, privacy and choice
  • The purpose is to encourage responsible consumer behavior and the ensure fair market places

Normative Theories of Business Ethics

  • Stockholder theory: Maximizing profits for shareholders is the main duty, but usually rejected
  • Stakeholder theory: Balancing ethical decisions with the interests of customers, employees, and society Ethical Decision making It is complex and influenced by organizational, cultural, social and personal factor

Organizational Culture

  • Organization culture impact core values, behavior and practices
  • Aligning with ensures ethical decision and core value

Ethical Behavior

  • Personal and social factor impact how decision are made
  • Trust and prioritizing intent over actions
  • Demographic may or may not inherently impact how the groups are more ethical

Moral but illegal actions

  • Examples: whistleblowing, giving life-saving medicine without authorization, and peaceful protest
  • Examples: dark patterns, tax avoidance, and price gouging

Corporate Social Responsibility (CSR)

  • CSR involves limiting an entity's negative effects on society, environment, and workers.

Ways to Demonstrate CSR

  • By volunterring in works, trading fairly, reduce carbon foot print and promoting diversity

In South Africa: Corporate Social Investment (CSI)

  • Enterprises must invest at least 1% of net profit within the communities

Supply Chain Sustainablity

  • An example for how a company is ensuring the chain ethics include Starbucks which source from sustainable suppliers

Key Benefits of CSR

  • Clear values ,diversity and respect helps employees make ethical decisions
  • Avoid lawsuits retain customer and avoid employee
  • Legal is protecting for employers
  • Reputation will avoid damage and and financial

Improving Ethics

  • Improves at all level which is by evaluating CSR performances
  • Also have to apply for ethic trainings

Intellectual Property(IP)

  • Protects creation through copyright by legally gathering business

Internet Crime

Cyber Threats

  • Exploits vulnerabilities before developers
  • Phishing which may leack private informations

Social enginnering

  • Cybercriminals can manipulate deceptively the social data
  • Types of worms viruses and trojans can can be disquised as legit software

Persuasion tactics

Cybercriminal's use six techniques

  • Includes applying reciprocity and scarcity, authority, consistency
  • As well as liking and gaining consensus.
  • Protection guideline is to avoid sharing too much private data

Types of Cybercriminals

  • Hackers who explore the systens, employess and engage in fraud
  • To engage for identity theft, hack in political reasons
  • Some incidents is as because of users share login details and device and rapid evolutions

Business Continuity and Disaster Recovery (BCDR)

  • Bcdr is to maintain operations and recovery from cyber incidents

South African Cybercrime Law 2021

  • Cyber crime cover unauthorized accessed with systems

Risk Assesment and Mitigations

  • To identity the treats, and assess them with security measures
  • 2024 Interpol found to to strength Cyber frameworks by collaboration

Data Privacy

What is Data Privacy?

  • Key is accessibility, unauthorized access and collect

  • Achieving data privacy is protecting data from theft and making it easier to acess

  • The National Security Agency, GDPR had to protect consumers data

  • By limiting the data that process by lawfully.

  • There are eight principle of the POPI act

Freedom of expression to it´s limitation

  • Constitution guarantee the share of information
  • Limited on free speech to defamation

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