Understanding Employee Turnover and Retention

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Questions and Answers

What is the typical time period used to measure employee turnover?

  • One year (correct)
  • Two years
  • Three years
  • Six months

What is the primary focus of academic research and HR practitioners regarding employee turnover?

  • Redundancy
  • Voluntary turnover (correct)
  • Retirement
  • Involuntary turnover

What is the main reason why labour turnover is costly for firms?

  • Due to the loss of talented employees
  • Because of the added cost of recruitment and selection (correct)
  • Due to the impact on employee morale
  • Because of the effect on organisational culture

What is the term used to describe employee-initiated turnover, where employees choose to leave the organisation?

<p>Voluntary turnover (D)</p> Signup and view all the answers

Why is understanding the drivers of turnover important for organisations?

<p>To assess the effectiveness of people management practices (D)</p> Signup and view all the answers

What is the purpose of measuring employee turnover in organisations?

<p>To assess the level of success or performance in organisations (A)</p> Signup and view all the answers

What happens when an organisation is able to keep its turnover low?

<p>The organisation retains talented individuals and keeps the cost of recruitment and training low (A)</p> Signup and view all the answers

What is an example of involuntary turnover?

<p>An employee being fired due to poor performance (B)</p> Signup and view all the answers

What is the key difference between voluntary and involuntary turnover?

<p>The choice to leave the organisation (A)</p> Signup and view all the answers

What are push factors related to?

<p>Dissatisfaction with the job or organisation (C)</p> Signup and view all the answers

What type of turnover is driven by non-organisational-related reasons for leaving?

<p>Unavoidable turnover (A)</p> Signup and view all the answers

Why is a high rate of turnover not necessarily a problem for all organisations?

<p>Due to operational and cultural differences (A)</p> Signup and view all the answers

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