Understanding Customer Insights and Beliefs

QualifiedEternity avatar
QualifiedEternity
·
·
Download

Start Quiz

Study Flashcards

18 Questions

What is the primary objective of portfolio analysis in a company?

To evaluate the products and businesses that make up the company

What is the term for company growth by increasing sales of current products to current market segments?

Market penetration

Which of the following is NOT a strategy for company growth?

Value chain analysis

What is the term for the series of internal departments that carry out value-creating activities?

Value chain

What is the purpose of identifying strategic business units (SBU) in a company?

To identify the vital business units that are crucial to the company

What is the term for company growth by offering modified or new products to current market segments?

Product development

What is the primary function of a Marketing Information System (MIS)?

To assess information needs, develop needed information and help decision makers to use the information

What is the primary source of internal data?

Data sources within the company network

What is the primary goal of competitive marketing intelligence?

To collect and analyze publicly available information about consumers and competitors

What is the primary benefit of internal data?

It provides a competitive advantage

What is the primary role of marketing information in creating customer value and relationships?

To form the basis for creating customer value and relationships

What is the primary goal of customer insights?

To create customer value and relationships

What is the main purpose of the marketing mix?

To produce the response it wants in the target market

What is the primary function of marketing planning?

Choosing the right marketing strategies

What is the difference between operating control and strategic control?

Operating control focuses on performance, while strategic control focuses on opportunities

What is the main purpose of a SWOT analysis?

To evaluate the company's strengths, weaknesses, opportunities, and threats

Which marketing management function involves turning marketing strategies and plans into actions?

Marketing implementation

What is the primary function of marketing control?

To measure and evaluate the results of marketing strategies

Test your knowledge on customer insights and how they relate to our beliefs and values. Learn how companies gain fresh understanding of customers and the marketplace to create customer value and relationships.

Make Your Own Quizzes and Flashcards

Convert your notes into interactive study material.

Get started for free

More Quizzes Like This

Use Quizgecko on...
Browser
Browser