Understanding Communication Types and Elements
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Questions and Answers

What does the Latin prefix 'intra-' signify in the context of communication?

  • Within or inside (correct)
  • Beyond
  • Between
  • Across

Which type of communication typically involves greetings and ordinary conversations to know a person?

  • Organizational Communication
  • Extended Communication
  • Interpersonal Communication (correct)
  • Intra-personal Communication

Which form of communication makes use of media such as phone or video conferencing?

  • Intra-personal Communication
  • Interpersonal Communication
  • Intercultural communication
  • Extended Communication (correct)

What kind of communication occurs between individuals from different linguistic backgrounds?

<p>Intercultural Communication (D)</p> Signup and view all the answers

Where does organizational communication primarily take place?

<p>At the workplace (D)</p> Signup and view all the answers

Which element is crucial for effective verbal communication?

<p>Grammar (B)</p> Signup and view all the answers

What is the primary way non-verbal communication sends messages?

<p>Without using language (A)</p> Signup and view all the answers

Which of the following is an example of visual communication?

<p>A map showing directions (D)</p> Signup and view all the answers

Facial expressions are a key component of what type of communication?

<p>Non-Verbal (B)</p> Signup and view all the answers

What is the purpose of visual communication?

<p>To convey information using visuals (B)</p> Signup and view all the answers

What is one way communication improves social relationships?

<p>By securing appropriate responses from others (B)</p> Signup and view all the answers

How does communication impact professional and economic opportunities?

<p>Ability in speaking increases these opportunities (A)</p> Signup and view all the answers

What does the Latin word 'communis' mean?

<p>To share (A)</p> Signup and view all the answers

In what way does communication assist in serving the community and nation?

<p>By increasing active participation (A)</p> Signup and view all the answers

Which of the following is considered a type of communication?

<p>Meetings (B)</p> Signup and view all the answers

What role does effective speech play in protecting national freedom?

<p>It is a vital means of protecting national freedom (A)</p> Signup and view all the answers

What is the primary benefit of good communication skills?

<p>Economic opportunities. (A)</p> Signup and view all the answers

In communication, a speaker is also known as what?

<p>Transmitter (C)</p> Signup and view all the answers

What is the term for the process of converting a message into a suitable form for transmission?

<p>Encoding (C)</p> Signup and view all the answers

Which element of communication involves the surroundings where the communication takes place?

<p>Environment (D)</p> Signup and view all the answers

What is the first step in the communication process?

<p>Sender (A)</p> Signup and view all the answers

Which of the following is defined as anything that prevents load?

<p>Noise (D)</p> Signup and view all the answers

According to the content, what is an element that is part of the communication process?

<p>Channel (C)</p> Signup and view all the answers

What is described as the 'lifeblood' of every relationship?

<p>Communication (A)</p> Signup and view all the answers

What does effective speech help reveal?

<p>Our thoughts, hopes, and knowledge (B)</p> Signup and view all the answers

What type of formal communication involves messages flowing from superiors to subordinates?

<p>Downward Communication (A)</p> Signup and view all the answers

Which communication type is also known as 'the grapevine'?

<p>Informal Communication (D)</p> Signup and view all the answers

In which type of communication do employees send messages to their managers?

<p>Upward Communication (A)</p> Signup and view all the answers

Which of the following describes communication between employees at the same level, even from different departments?

<p>Horizontal Communication (A)</p> Signup and view all the answers

Which type of communication is considered an unofficial channel of message flow?

<p>Grapevine (A)</p> Signup and view all the answers

What does crosswise communication involve?

<p>Communication occurring at various levels of the organization. (B)</p> Signup and view all the answers

What is a common example of grapevine communication?

<p>Rumors (B)</p> Signup and view all the answers

Which of the following is a characteristic of formal communication?

<p>Use of formal language (A)</p> Signup and view all the answers

Which setting is most likely to involve informal communication?

<p>Chatting with family (B)</p> Signup and view all the answers

What distinguishes informal from formal communication?

<p>Personal and casual language (C)</p> Signup and view all the answers

Which of the following is a function of verbal communication?

<p>Creating meaningful connections (D)</p> Signup and view all the answers

What is one way non-verbal communication can interact with verbal communication?

<p>By repeating the verbal message (B)</p> Signup and view all the answers

Which of the following illustrates using non-verbal communication to complement a verbal message?

<p>Nodding while agreeing with someone (A)</p> Signup and view all the answers

What does 'proxemics' refer to in the context of non-verbal communication?

<p>The use of space (B)</p> Signup and view all the answers

According to the content, what is an important aspect related to proxemics?

<p>Personal territory (D)</p> Signup and view all the answers

What is the typical range of public space?

<p>12 to 25 ft (B)</p> Signup and view all the answers

Which type of space is typically used for interactions with business associates?

<p>Social Space (B)</p> Signup and view all the answers

What does 'haptics' refer to in nonverbal communication?

<p>The nonverbal communication of touch (C)</p> Signup and view all the answers

What does 'kinesics' primarily study?

<p>Bodily movements (D)</p> Signup and view all the answers

According to the material, who first used the term 'kinesics'?

<p>Ray V. Birdwhistell (D)</p> Signup and view all the answers

What does the study of oculesics primarily focus on?

<p>Use of eye movement (A)</p> Signup and view all the answers

Which of the following is considered a core element of communication ethics?

<p>Truthfulness (C)</p> Signup and view all the answers

What is the main purpose of a code of ethics?

<p>To determine acceptable behavior (A)</p> Signup and view all the answers

Which guideline promotes ethical communication by ensuring transparency?

<p>Complete and accurate information (B)</p> Signup and view all the answers

What does 'moral uprightness' refer to in the context of communication ethics?

<p>Adhering to ethical principles (C)</p> Signup and view all the answers

Flashcards

Social Relationships

Communication improves relationships.

Individual Success

Effective communication leads to better outcomes.

Economic Opportunities

Communication skills enhance career and business prospects.

Community Service

Active involvement in community and national affairs.

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National Freedom

Communication defends freedom.

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Intra-personal Communication

Communication within oneself, like self-talk.

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Interpersonal Communication

Communication involving two or more people for relationships.

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Extended Communication

Communication using media such as phone or video conferencing.

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Intercultural Communication

Communication across different linguistic, religious, ethnic, social and professional backgrounds.

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Organizational Communication

Communication that takes place in a workplace.

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Verbal Communication

Communication using spoken or written words.

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Non-Verbal Communication

Conveying information without using language. Uses body language, expressions, etc.

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Visual Communication

Communication using visuals such as signs, symbols, imagery, and more.

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Grammar

Correct sentence structure improves communication and comprehension.

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Clear & Concise

Essential for credibility in professional communication.

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Sender

The originator of the message.

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Message

The information conveyed from sender to receiver.

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Channel

The means by which a message is conveyed.

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Receiver

The recipient of the message.

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Noise (in communication)

Impedes or interferes with effective communication.

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Converse

The way we communicate or interact with other people, involving active engagement.

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Speaker (Sender)

A person who transmits a message.

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Communication

Process of sharing information (verbal and non-verbal) to create shared meaning.

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Downward Communication

Communication from higher to lower positions in an organization.

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Upward Communication

Communication from lower to higher positions in an organization.

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Horizontal Communication

Communication between individuals at the same level in an organization, even across different departments.

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Crosswise/Diagonal Communication

Communication between individuals at different levels and departments in an organization.

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Informal Communication (Grapevine)

Unofficial communication channels, often based on rumors and hearsay.

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Grapevine Communication

Unofficial communication channel where information spreads quickly through informal networks.

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Rumors, Hearsay, Gossip

Information passed through grapevine communication, often unreliable and lacking verification.

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Formal Communication

Communication using formal language and structure, typically in professional contexts.

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Examples of Formal Communication

Examples include lectures, speeches.

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Informal Communication

Casual conversation with friends, family, or acquaintances.

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Verbal Communication: Idea Exchange

Enables fluid exchange of thoughts and information between individuals.

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Verbal Communication: Express

Allows people to convey emotions, needs and thoughts effectively.

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Verbal Communication: Connection

Builds significant bonds through shared understanding.

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Verbal Communication: Harmonious Understanding

Creates shared understanding and agreement.

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Proxemics

Using space to affect relaxation or anxiety levels, studied by Edward T. Hall.

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Oculesics

The study of eye behavior in communication.

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Communication Ethics

Moral principles influencing communication behavior.

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Behavioral Pillars

Honesty, decency, truthfulness, sincerity, and moral uprightness.

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Code of Ethics

A set of standards to be observed.

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Ethical Communication Guidelines

An ethical compass. Includes value system, complete and accurate information, disclosing vital information, and avoiding concealment.

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Personal Space

The space maintained between oneself and the person ahead.

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Public Space

12 to 25 feet, used for public speaking.

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Social Space

4 to 10 feet, used for business and strangers.

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Personal Space distance

2 to 4 feet, used among friends and family.

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Kinesics

Bodily movements studied in communication, first used by Ray V. Birdwhistell.

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Study Notes

Oculesics

  • Non verbal study of eyes

Ethics of Communication

  • Communication ethics are moral influences on behavior.
  • Important notes that one's behavior should be regulated by:
    • Honesty
    • Decency
    • Truthfulness
    • Sincerity
    • Moral uprightness
  • Code of ethics:
    • Determines the kind of behavior
    • Sets the standards to be observed by a person

Guideliness for Ethical Communication

  • Effective value system
  • Complete and accurate information
  • Disclose vital information
  • Never conceal of hide communication

The Four Areas of Personal Territory

  • Public space measures from 12 to 25 ft and is the distance maintained between the audience and the speaker.
  • Social space measures from 4 to 10 ft and is for business associated, and to separate strangers using public areas, such as a bus stop.
  • Personal space measures from 2 to 4 ft and is among friends and family members, to separate people waiting in line at an automatic/automated teller machine.
  • Intimate space ranges out to one foot and involves a high probability of touching.

Chronemics

  • Nonverbal study of line

Kinesics

  • Bodily movements
  • In 1952 Ray V. Birdwhistell first used bodily movements with speech.
  • Hand movements with speech including movement of body and legs, head nods and other head movements such as gaze.

Haptics

  • Tactile communication and non-verbal of touch.

Functions of Verbal Communication

  • Smooth and easy exchanges ideas
  • Communicates or expresses meaningful connection
  • Harmonious understanding

Functions of Non-Verbal Communication

  • Repeat the verbal message by pointing a direction while stating directions.
  • Accent a verbal message using verbal tone that indicates the actual meaning of specific words.
  • Complement the verbal message, an example is a nod that reinforces a positive response.

Kinds of Non-Verbal

  • Proxemics was founded by Edward T. Han in 1950-1960.
  • Proxemics is the use of space and how different space uses can make people feel more relaxed or anxious.
  • An important aspect of proxemics is personal territory.

Internal Communication Structure

  • The grapevine comes from an unofficial channel of message flow.
  • Includes rumors, hearsay, and gossip that are unreliable and potentially inaccurate.

Types of Communication

  • The types are determined based on the purpose and style.

Formal Communication

  • Features formal language and is delivered orally or in written form.
  • Examples include lectures, public talks or speeches.

Informal Communication

  • Does not employ formal language.
  • Includes personal and ordinary conversation with friends, family members, and other acquaintances.

Types of Organizational Structure

  • Formal communication channels structure takes place via designated channels of messages.

Downward Communication

  • "Upper to lower" position from a superior to a subordinate.
  • Examples of downward communication features project feedback, training, and notices/ updates.

Upward Communication

  • "Bottom up" meaning subordinates send communication to their superiors/bosses.
  • Examples feature employee satisfaction surveys and suggestion boxes.

Horizontal Communication

  • Lateral on same level from different departments to facilitate performance of tasks through proper communication.

Crosswise Communication/Diagonal

  • Diagonal working at various levels

The Communication Process

  • The communication process includes a sender who generate a message, which is then transferred through a channel to a receiver/message.

Importance/Functions of Communication

  • Communication skills means able to speak and listed effectively
  • Communication is the lifeblood of every relationship.
    • Open, clear, and sensitive communication nurtures.
    • Guarded, hostile or ineffective communication falters.
    • Largely obstructed communication deteriorates, and ultimately dies.
  • Communication helps in achieving greater self-realization.
    • Allows the use of effective speech to reveal thoughts, hopes, and knowledge.
    • To experience others, accumulate knowledge, and arrive at intelligent decisions protects.
  • Communication improves social relationships as "individual success and happiness" secures appropriate response from others.
  • Communication helps in increasing professional and economic opportunities.
  • Communication also increases the amount of ability in speaking or lack of it.
  • Communication helps in effectively serving the community and the nation.
  • Increasing active "effective speech" can be a vital means of protecting our national freedom.

Key terms for communication

  • Converse is how we communicate with people and its engagement.
  • Messages are information that people receive in meetings.
  • Speakers known as those who send and transmit information.

Components of Communication

  • Latin word "communicare" or "communis" which means to share and inform.
  • The process in which people transmit information, both verbal and non-verbal, that creates meaning.
  • Communication means sharing and conveying.

Elements of Communication: (SEMCRDFNCE)

  • Sender
  • Encode
  • Message
  • Channel
  • Receiver
  • Decode
  • Feedback
  • Noise
  • Context
  • Environment

Types of Communication By Mode

  • Verbal communication is verbalized and clear, concise, concrete, with many details.
  • Non verbals are more grammar, organization and vocabulary.
  • Non verbal communication conveys how human beings give information about their emotions, needs, intentions, and attitude.

Elements

  • Gestures, behaviors, posture, facial expression, appearance, or eye gaze.
  • Visual communication conveys information or message using signs, symbols, imagery, maps, graphs, charts, diagram, pictogram, photos, drawings, and illustrations.
  • Various forms of electronic communication are also considered visual.

Communication According to Contact

  • Intrapersonal communications and its latin prefix is 'intra'
    • The meaning is inside to oneself
    • Talking to HIMSELF/HERSELF
  • Interpersonal communication
    • Greetings is how you know a person or ordinary conversation
    • To establish/deepen one's relationship with others
    • Involves 2 or more people in interaction
  • Extended communication
    • Requires the use of media
    • Telephone, Audi or phone conferencing,Video conferencing
  • Intercultural communication
    • Between people having a indifferent Linguistic background,Ethic,Religion,Social and professionalism
  • Organizational communication - Workplace

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Description

This lesson explores various facets of communication, including its types, elements, and significance in social, professional, and community contexts. It covers verbal, non-verbal, visual, and intercultural communication, highlighting their roles and impacts. The lesson also touches on the etymology of 'communication'.

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