29 Questions
What is the primary concern with using the 'stick' approach to behavior management?
It can only discourage off-task behavior.
Why is giving a raise or bonus not an effective motivator according to the text?
When basic needs are met, money is no longer a motivator.
What does the text suggest as a potential issue with using only the 'stick' approach?
It may not encourage on-task behavior or engagement.
This is one of the most empirically studied theories of motivation. It is included in the ARETE recipe.
Self-Determination Theory (SDT)
What is one takeaway from the text regarding motivating law enforcement officers?
Carrots are more effective than sticks in motivating behavior.
What is highlighted as a drawback of using penalties as motivators in law enforcement agencies?
They do not encourage engagement or productivity.
What does the "T" stand for in the ARETE recipe?
Trust
What is one of the primary responsibilities of a first-line supervisor?
Both A and B
What is the relationship between expertise and autonomy?
Expertise is related to autonomy, as people want to choose in what areas they develop expertise.
What do the two E's stand for in the ARETE recipe?
Expertise & Expectations
What is the recommended action for a first-line supervisor to support the development of their people's competence?
Both a and b
What is the relationship between a supervisor's words and actions?
A supervisor's words and actions should be congruent.
What is the main difference between punishment and penalty according to the text?
Punishment is giving something unwanted, while penalty is taking away something valued.
When should a 'stick' or 'hammer' approach be used to discourage off-task behavior according to the text?
When officer safety issues are observed.
What is the purpose of showing an officer videos of poor searching techniques according to the text?
To invoke the fear response in the officer's brain.
What is the main purpose of using a 'stick' or 'hammer' approach according to the text?
To discourage off-task behavior in officers.
What is the 'ultimate penalty' mentioned in the text?
Death.
What does the "R" stand for in the ARETE recipe?
Relatedness
What was the number one factor for team success identified by Google researchers?
Psychological safety
Why do many employees end up doing the bare minimum, according to the text?
Leaders failed to set clear expectations
What is the suggested approach for setting expectations for new employees or when taking over a new team?
Treat everyone as a ten (on a scale of one to ten)
Why is it important to clearly define the minimum expectations for employees?
To set a baseline for employee performance
What should clear expectations be incorporated into?
Performance evaluations
What is the likely outcome of treating everyone as a ten (on a scale of one to ten) initially?
Employees will rise to meet expectations
What is the "A" in the ARETE recipe?
Autonomy
What was the team's typical approach when dealing with a drug dealer?
Watch the dealer conduct his business and then either take him down or follow him
Chapter 6: Lessons Learned • All motivation really comes from within, through a DOSE of dopamine and the other happy chemicals.
DOSE
This is motivation that happens when someone engages in an activity simply because they enjoy the activity.
Intrinsic motivation
What is the main connection between the concept of motivation and the word 'movere' from Latin?
Motivation is derived from the Latin word for 'to move' because it drives people to take action
Test your knowledge on undercover operations in law enforcement, including surveillance, building felony cases, making arrests, and executing search warrants.
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