Podcast
Questions and Answers
What fee does Nomad Internet incur when a dispute is filed?
What fee does Nomad Internet incur when a dispute is filed?
What is the preferred method for customers to resolve their concerns before filing a dispute?
What is the preferred method for customers to resolve their concerns before filing a dispute?
According to Nomad Internet's Terms of Service, what action may they take in response to a filed dispute?
According to Nomad Internet's Terms of Service, what action may they take in response to a filed dispute?
What is emphasized as a priority for Nomad Internet regarding customer experience?
What is emphasized as a priority for Nomad Internet regarding customer experience?
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What does Nomad Internet prefer to avoid through effective customer service?
What does Nomad Internet prefer to avoid through effective customer service?
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Study Notes
Nomad Internet Dispute Resolution Policy
- Nomad Internet charges a $25 fee for each dispute filed.
- The company prefers to avoid disputes and resolve issues directly.
- The company's Terms of Service authorize the $25 fee.
- Customers should contact customer service before initiating a chargeback.
- Contact options include live chat (www.nomadinternet.com) and email ([email protected]).
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