Podcast
Questions and Answers
What could be a reason for being billed again after a device delivery?
What could be a reason for being billed again after a device delivery?
What is the maximum time allowed for returning a modem to avoid further billing?
What is the maximum time allowed for returning a modem to avoid further billing?
What happens to billing once the 14-Day Grace Period ends?
What happens to billing once the 14-Day Grace Period ends?
If a modem is returned on the last day of the 14-Day Grace Period, what will occur?
If a modem is returned on the last day of the 14-Day Grace Period, what will occur?
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What is the purpose of the 14-Day Grace Period?
What is the purpose of the 14-Day Grace Period?
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Study Notes
Subscription Billing After Return
- Resumed billing after 14-day grace period for return shipping.
- Billing resumes following the 14-day window for returning the device.
- If the return is late, you will be billed again.
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