Podcast
Questions and Answers
What could be a reason for being billed again after a device delivery?
What could be a reason for being billed again after a device delivery?
- The return was delivered after the 14-Day Grace Period. (correct)
- The return was sent before the device was delivered.
- The original billing cycle was not completed.
- The return was made within the 14-Day Grace Period.
What is the maximum time allowed for returning a modem to avoid further billing?
What is the maximum time allowed for returning a modem to avoid further billing?
- 21 days
- 10 days
- 14 days (correct)
- 30 days
What happens to billing once the 14-Day Grace Period ends?
What happens to billing once the 14-Day Grace Period ends?
- Billing resumes immediately. (correct)
- Billing continues but at a reduced rate.
- Billing is paused until the device is returned.
- No further billing occurs.
If a modem is returned on the last day of the 14-Day Grace Period, what will occur?
If a modem is returned on the last day of the 14-Day Grace Period, what will occur?
What is the purpose of the 14-Day Grace Period?
What is the purpose of the 14-Day Grace Period?
Flashcards
Billing after return
Billing after return
Subscription billing resumes after the 14-day grace period for returning the modem.
14-Day Grace Period
14-Day Grace Period
A period after delivery where you can return the modem without being charged.
Modem Return
Modem Return
The act of sending the modem back to the warehouse for return.
Billing Resume
Billing Resume
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Late Return
Late Return
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Study Notes
Subscription Billing After Return
- Resumed billing after 14-day grace period for return shipping.
- Billing resumes following the 14-day window for returning the device.
- If the return is late, you will be billed again.
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