Mental Health Overview, MHA, TIC
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A mental health support worker is assisting a client with medication management. Which approach best balances client independence and safety?

  • Completely handing over medication management to promote autonomy.
  • Administering medication without discussion to minimize client anxiety.
  • Strictly controlling medication dispensing to ensure adherence.
  • Collaborating with the client to create a medication schedule they can manage, while also monitoring for side effects. (correct)

A client consistently expresses feeling unheard during care planning meetings. Which action most effectively demonstrates individualized care and respect for client preferences?

  • Asking the client's family members to make decisions on their behalf.
  • Scheduling a separate meeting to thoroughly discuss the client's concerns and integrating their preferences into the care plan. (correct)
  • Documenting the client's concerns without changing the care plan.
  • Explaining to the client why their preferences cannot be accommodated due to resource constraints.

A support worker overhears colleagues using stigmatizing language to describe a client with a substance use disorder. What is the most appropriate initial response?

  • Immediately reporting the colleagues to management without addressing them directly.
  • Joining in the conversation to show solidarity with the team.
  • Privately speaking to the colleagues about the impact of their language and suggesting person-first alternatives. (correct)
  • Ignoring the comments to avoid conflict with colleagues.

A client with anxiety becomes agitated in a crowded waiting room. Which intervention best addresses the principle of 'Safety' in this situation?

<p>Offering the client a quiet space away from the crowd, and employing relaxation techniques. (B)</p> Signup and view all the answers

A client discloses confidential information about their past trauma during a support session. Which action demonstrates respect for privacy while ensuring appropriate care?

<p>Documenting the information in a secure, confidential file and sharing it only with relevant members of the healthcare team. (B)</p> Signup and view all the answers

Which factor primarily contributes to the onset of mental health disorders during adolescence and young adulthood?

<p>The cumulative impact of childhood experiences and unresolved traumas. (D)</p> Signup and view all the answers

A client reports experiencing significant workplace pressures and family conflicts leading to increased stress. How is this stress most likely to impact their mental health?

<p>It can lead to mental health concerns, especially if not managed with healthy coping mechanisms. (C)</p> Signup and view all the answers

What is the MOST accurate definition of 'repression' in the context of mental health?

<p>The <em>unconscious</em> process of keeping distressing thoughts and memories out of awareness. (B)</p> Signup and view all the answers

Which statement accurately describes the relationship between emotions and mental health?

<p>Mentally healthy individuals experience a range of emotions, managing them effectively. (D)</p> Signup and view all the answers

Considering both genetic and environmental factors, which individual is MOST likely to develop a mental health disorder?

<p>Someone with a family history of mental illness facing poverty, discrimination, and social isolation. (C)</p> Signup and view all the answers

Which of the following scenarios BEST illustrates 'mental health wellness'?

<p>Effectively coping with daily stressors and maintaining socially acceptable behavior. (A)</p> Signup and view all the answers

What is the BEST way to describe the interconnectedness of mental health disorders?

<p>Mental health affects people of all ages, cultures, and socioeconomic statuses, mental health disorders can also occur due to genetics, biological, environmental factors, and personality. (D)</p> Signup and view all the answers

What is the relationship between traumatic events and mental health disorders?

<p>Childhood traumatic experiences or conflicts can cause mental health disorders, specifically through repressed memories. (A)</p> Signup and view all the answers

Which action demonstrates a caregiver promoting a client's responsibility in a mental health setting?

<p>Encouraging the client to participate in daily activities and make choices regarding their care. (A)</p> Signup and view all the answers

A client with a history of anxiety is scheduled for a new therapeutic procedure. Which approach would be MOST effective in building trust and reducing the client's anxiety?

<p>Explaining the procedure thoroughly, answering questions, and being punctual for the appointment. (D)</p> Signup and view all the answers

A mental health client exhibits sudden changes in behavior and mood. What is the MOST appropriate initial action for the caregiver?

<p>Document the changes and report them to the supervisor. (D)</p> Signup and view all the answers

A client is having difficulty expressing their feelings. Which of the following strategies would be the MOST helpful for a caregiver to employ?

<p>Actively listening and acknowledging the client's perspective. (C)</p> Signup and view all the answers

Which of the following is an example of providing a safe and comfortable environment for a mental health client?

<p>Maintaining a predictable daily routine. (D)</p> Signup and view all the answers

A client consistently refuses to participate in group therapy sessions. What should the caregiver do FIRST?

<p>Explore the reasons behind the client's refusal and address any concerns. (D)</p> Signup and view all the answers

During a team care meeting, which professional is MOST likely to assist a client with relearning daily living skills?

<p>Occupational Therapist (B)</p> Signup and view all the answers

A client becomes agitated and verbally aggressive towards a caregiver. What is the MOST appropriate immediate response?

<p>Speak calmly, maintain a safe distance, and attempt to de-escalate the situation. (A)</p> Signup and view all the answers

A client discloses a history of trauma. Which action best demonstrates the HCA's understanding of trauma-informed care?

<p>Creating a care plan focused on the client’s strengths and involving them in decision-making. (D)</p> Signup and view all the answers

An HCA notices a change in a client's behavior. What is the MOST appropriate first step for the HCA?

<p>Documenting the change accurately and reporting it to the appropriate healthcare professional. (B)</p> Signup and view all the answers

Which of these actions exemplifies the principle of 'Safety' in trauma-informed care?

<p>Creating a predictable and secure environment where clients feel respected. (A)</p> Signup and view all the answers

An HCA is assisting a client with personal care. How can the HCA best promote client autonomy?

<p>Offering choices and respecting the client's preferences regarding how care is provided. (C)</p> Signup and view all the answers

What is the MOST important reason for an HCA to maintain client confidentiality?

<p>To comply with legal and ethical standards and build trust with the client. (A)</p> Signup and view all the answers

How would an HCA demonstrate 'Trust and Transparency' in their interactions with clients?

<p>Providing clear, honest information and maintaining consistent communication. (A)</p> Signup and view all the answers

A client is hesitant to participate in a group activity. Which approach aligns with choice and empowerment?

<p>Respecting the client's decision and exploring alternative activities they may prefer. (A)</p> Signup and view all the answers

Which statement best describes the primary goal of trauma-informed care?

<p>To create health environments that minimize the risk of re-traumatization and promotes patient's safety. (B)</p> Signup and view all the answers

Which approach best exemplifies cultural humility in trauma-informed care?

<p>Integrating the client's cultural and ethnic identity into the care plan. (A)</p> Signup and view all the answers

In trauma-informed care, what is the primary reason for emphasizing client choice and collaboration?

<p>To empower clients by involving them in decision-making, thus respecting their autonomy. (A)</p> Signup and view all the answers

Why is it important to focus on an individual's strengths and resilience rather than their deficits in trauma-informed care?

<p>To help clients build skills and confidence to navigate challenges and promote recovery. (A)</p> Signup and view all the answers

Which action by a provider best demonstrates an emphasis on safety and trustworthiness in trauma-informed care?

<p>Maintaining consistent behavior and clear communication to establish trust. (A)</p> Signup and view all the answers

What is the MOST appropriate initial step in applying a trauma-informed approach when a client exhibits an unexpected emotional outburst?

<p>Recognizing that the behavior may be related to past trauma and responding with empathy. (B)</p> Signup and view all the answers

A client with a history of trauma consistently misses appointments. How should a trauma-informed provider interpret this behavior?

<p>Potentially as a manifestation of trauma-related avoidance or difficulty with trust. (C)</p> Signup and view all the answers

A provider is working with a client who is hesitant to discuss their past trauma. Which approach would be MOST consistent with trauma-informed principles?

<p>Validating the client's feelings and allowing them to share at their own pace. (C)</p> Signup and view all the answers

Which of the following strategies is MOST effective in helping clients develop coping skills and resilience in trauma-informed care?

<p>Teaching relaxation techniques, social skills, and other strategies to manage the effects of trauma. (B)</p> Signup and view all the answers

An HCA is researching BC 211 to identify resources for a client who is a senior citizen struggling with social isolation. Which detail about an organization would be most relevant in this scenario?

<p>Whether the organization primarily aids senior citizens. (B)</p> Signup and view all the answers

What is the most important reason for an HCA to research multiple organizations on BC 211, even if one seems like a perfect fit initially?

<p>To have backup options if another HCA is already sharing information about that first organization. (A)</p> Signup and view all the answers

An HCA wants to understand how a specific organization on BC 211 assists its clients. Which section of the researched information should they focus on?

<p>How the Organization Helps (A)</p> Signup and view all the answers

Which of the following scenarios best demonstrates an HCA using BC 211 to align their learning with their career goals?

<p>An HCA focuses on organizations providing specialized care related to their desired future specialization within healthcare. (D)</p> Signup and view all the answers

An HCA is preparing to present on an organization they found on BC 211. During the presentation, which of the following points is the most critical to include?

<p>The specific types of services the organization provides and the population it serves. (A)</p> Signup and view all the answers

Why is it important for an HCA to know if an organization offers in-person, virtual, or both types of services?

<p>To match the service delivery method with a client's needs and preferences. (B)</p> Signup and view all the answers

An HCA has identified an organization on BC 211 that provides support to families. What additional piece of information would be most useful in determining if this organization is the right fit for a specific client?

<p>The specific regions where the organization offers its services. (A)</p> Signup and view all the answers

An outreach program is designed to help at-risk youth. How would an organization contribute to this program through BC 211?

<p>By helping them connect with educational opportunities and job skills training. (B)</p> Signup and view all the answers

Flashcards

Mental Health Disorder

A disturbance in coping with stress, affecting thinking, mood, behavior, and overall functioning.

Causes of Mental Health Disorders

Genetic, biological, personality, environmental, social and cultural factors.

Social/Cultural Factors

Poverty, discrimination, and social or physical isolation.

Repression (Psychology)

Keeping unpleasant or painful thoughts from the conscious mind.

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Mental Health Wellness

A state of mind allowing effective coping with daily stressors in socially acceptable ways.

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Good Mental Health

Ability to cope with challenges, handle stress, express emotions and build relationships.

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Characteristics of Good Mental Health

The ability to handle normal stress, express and control emotions, and build relationships.

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Emotions in Mental Health

Mentally healthy individuals experience emotions like anxiety, sadness, and grief but manage them effectively.

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Dignity in Client Care

Treat clients with respect, avoiding labels. Use person-first language.

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Client Independence

Promote client autonomy within safe boundaries, recognizing varied abilities.

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Individualized Care

Customize care to match individual strengths, preferences, and care plan. Build trust.

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Client Preferences

Offer choices to give clients a sense of control and prevent distress.

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Client Privacy

Maintain confidentiality and respect boundaries; share details only with the care team.

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Adhere to the Care Plan

Following the care plan ensures consistent and effective client care, and ineffective measures should be reported.

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Encourage Emotional Expression

Understanding clients' feelings and thoughts involves active listening and empathy.

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Monitor Closely

Observe and report changes in a client's mood, behavior, or signs of illness promptly.

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Provide Consistency

Maintain routines and provide reliable care to reduce client stress and promote stability.

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Treatment Options

Treatment for mental health involves medications, psychotherapy, or a combination of the two, personalized based on disorders and symptoms.

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Build Trust

Building trust involves being reliable, punctual, explaining procedures, and communication.

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Promote Responsibility

Helping clients take responsibility for their actions builds their self-worth and confidence.

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Team Members

Team members include family physicians, nurses, and occupational therapists.

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Advocacy (HCA Role)

Supporting clients in understanding and exercising their rights.

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Observation and Reporting

Monitoring clients for changes in behavior or condition and reporting them.

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Support (HCA Role)

Providing compassionate care, respecting dignity and autonomy, and aiding in understanding treatment plans.

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Confidentiality (HCA)

Maintaining the privacy of client information, sharing details only with authorized personnel.

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Trauma-Informed Care (TIC)

An approach recognizing trauma's impact, aiming for safety, support, and empowerment.

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Safety (TIC Principle)

Prioritizing physical, emotional, and psychological safety for both clients and staff.

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Trust and Transparency

Building trust through consistent, open, and honest communication.

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Choice and Empowerment

Providing choices and involving individuals in decision-making processes.

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Collaboration in TIC

A partnership where healthcare providers and clients work together, valuing mutual respect and teamwork.

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Cultural Humility & Inclusivity

Respecting and integrating a client's cultural, racial, ethnic, and gender identities into their care plan.

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Strengths and Resilience

Concentrating on an individual's strengths and resilience, rather than focusing on their deficits or weaknesses.

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Preventing Re-traumatization

Avoiding actions, environments, or interactions that might trigger past trauma in clients.

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Trauma Awareness

Recognizing that trauma is common and significantly impacts a person's well-being, relationships, and behavior.

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Emphasis on Safety & Trustworthiness

Creating secure spaces ensuring clients' physical, emotional, spiritual, and cultural safety through clear communication and respect for boundaries.

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Promoting Choice & Collaboration

Empowering clients by involving them in treatment decisions and honoring their autonomy.

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Strengths-Based Skill-Building

Concentrating on clients' strengths and building coping skills to manage the effect of trauma.

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BC 211

A website providing information on community, social, government and health services across British Columbia.

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Why You Picked It

Explaining why you selected a specific organization from BC 211, relating it to personal interests or career goals as an HCA.

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Who the Organization Aids

The main groups of people that an organization supports (e.g., seniors, students, people with disabilities).

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What the Organization Does

A description of the services and programs offered by the organization.

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How the Organization Helps

Explaining how the organization provides assistance or support to its clients/population.

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Where the Organization is Located

Specifying the geographical area where the organization operates and whether services are in-person, virtual, or both.

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Share TODAY

Being prepared to discuss your chosen organization with the class, including the reasons for your selection and relevant details.

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Research Multiple Options

Having multiple well-researched options, ensures you can share even if someone else presents the same resource.

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Study Notes

  • Mental health is about a disturbance in stress coping, impacting thinking, mood, behavior, and overall functioning.

Causes of Mental Health Issues

  • Genetic factors
  • Biological factors like chemical imbalances
  • Personality traits
  • Environmental factors
  • Social and cultural factors include poverty, discrimination, and isolation
  • Stressful life events, especially if stress isn't managed healthily
  • Mental illness, mental disorder, emotional illness, and psychiatric disorder are synonymous

Impact of Mental Health Disorders

  • Mental health disorders affect people across all ages, cultures, education levels, and income levels.
  • Onset often occurs in adolescence or young adulthood possibly due to childhood experiences and traumas.
  • Childhood traumas or conflicts, when repressed, can cause mental health disorders.
  • Repression involves keeping unpleasant or painful thoughts from the conscious mind.

Mental Health Wellness

  • Mental health wellness is a state of mind allowing effective coping with daily stressors in socially acceptable ways.
  • Wellness is influenced by inherited traits, childhood nurturing, and life circumstances.

Characteristics of Good Mental Health

  • Ability to cope and recover from life's challenges.
  • Capacity to handle normal stress, express and control emotions, and build relationships.
  • Feeling competent, self-aware, and leading an independent life.
  • Mentally healthy individuals experience emotions like anxiety, sadness, and grief but manage them effectively.

Supporting Clients with Mental Health Disorders

  • Treat clients respectfully, avoid labels, and use person-first language.
  • Encourage autonomy and recognize that clients may have impairments in some areas but not all.
  • Adapt care to each client's strengths, preferences, personality, and care plan.
  • Build trust with clients and families through communication.
  • Offer choices in care to foster a sense of control and prevent withdrawal.
  • Maintain confidentiality and respect client boundaries. Only discuss details with the healthcare team.
  • Minimize stressors and monitor for signs of illness or distress.
  • Create a safe, calm environment, and follow the care plan to prevent injuries or triggers.

The Importance of DIPPS

  • Mild disorders cause fewer challenges compared to severe disorders.
  • Severe disorders can cause distress, inability to function, and disruptive behaviors.
  • Support workers should provide support and reassurance to clients and families.
  • Clients and families may be sensitive to signs of disapproval or stigma.
  • Using respectful, nonjudgmental, and accepting language/body language is imperative.
  • Careful attention must be paid to verbal and nonverbal cues to avoid conveying disapproval.

Principles of Mental Health Care

  • Follow the care plan and report ineffective measures to a supervisor
  • Ensure safety, comfort, and a calming environment, acting as the client's advocate.
  • Accept clients fully, avoiding judgments.
  • Be patient and communicate calmly, avoiding loud or harsh tones.
  • Build trust to reduce anxiety and promote trust.
  • Encourage emotional expression.
  • Monitor closely for changes in mood, behavior, or signs of illness.
  • Promote responsibility for actions to build self-worth and confidence.
  • Support adaptation toward healthier coping strategies.
  • Provide consistency in routines to reduce stress and promote stability.

Team Care Approach

  • The aim is to address both physical and emotional safety of clients
  • Requires input from multiple health care team members.

Who's on the Team?

  • Family Physician: May prescribe medications.
  • Nurse: Provides ongoing care and monitoring.
  • Occupational Therapist: Assists with relearning life skills.
  • Social Worker: Resolves practical issues (e.g., employment).
  • Support Worker: Provides daily support and assistance.
  • Psychiatrists: Diagnose and prescribe medications.
  • Psychologists/Psychotherapists: Focus on non-medication therapies.
  • Indigenous Mental Health Providers: Use traditional or combined healing methods.

Possible treatment options

  • Medications
  • Psychotherapy helps explore thoughts, feelings, and behaviors.
  • Psychoanalysis explores unconscious conflicts behind mental health issues.
  • Behavior Therapy modifies behaviors, not underlying causes.
  • Cognitive Behavioral Therapy (CBT) provides problem-solving therapy teaching coping strategies.
  • Group Therapy offers peer support in a guided group setting.
  • Family Therapy addresses family conflicts with a mental health specialist.

Mental Health Act

  • The B.C. Mental Health Act (MHA) outlines protocols for admission and treatment of individuals with mental health disorders.
  • The MHA does not consider medical disorders under the act.
  • Each province and territory has its own legislation regarding mental health.
  • As a Health Care Assistant (HCA) in B.C., understanding the Act is essential.

Types of Admission under the MHA

  • Voluntary Admission: Clients can consent to admission and leave at any time.
  • Involuntary Admission: Clients may be admitted without consent if they pose a risk.
  • Involuntary admission requires certification by two physicians within 48 hours, the order is valid for 30 days.
  • For renewal, one physician can renew for 30 days, then the order can be renewed for three months, and finally for six months.
  • Patients must be informed of their rights, including the right to a review panel, after each renewal.

Criteria for Involuntary Admission

  • Seriously impairs ability to react appropriately to their environment or associate with others.
  • Requires psychiatric treatment in or through a designated facility.
  • There must be a need for care, supervision, and control to prevent deterioration or for the protection of themselves or others.

Rights of Involuntary Patients

  • Right to be informed promptly of the reasons for detention.
  • Right to contact a lawyer and request a review panel hearing.
  • Right to access a second medical opinion.
  • Involuntary patients can expect to “live” at the designated facility as outlined.
  • Patients may be entitled to day or night passes, pending their clearance level and adherence to a strict return plan.
  • Their pass may be revoked at any time.

AWOL Protocol

  • When an involuntary patient leaves without authorization, it is referred to as "Absent Without Leave" (AWOL).
  • First a full sweep THRICE.
  • Notify the physician, site supervisor, and police.
  • A warrant is issued and law enforcement is involved.
  • Once apprehended, the patient returns to the facility.
  • The existing careplan should be reassessed.

HCA Role and the MHA

  • Advocate on behalf of clients to ensure they are aware of their rights.
  • Monitor for any changes in behavior/condition.
  • Support clients in understanding their rights and treatment plans.
  • Provide compassionate care, respecting client's dignity and autonomy.
  • Maintain confidentiality of client information.

Trauma-Informed Care (TIC)

  • Is an approach that recognizes impact of trauma and its effects on individuals.
  • Ensures a feeling of safety, support, and minimizing re-traumatization.
  • It's essential to apply trauma-informed care to provide compassionate and effective support.

Trauma-Informed Care Principles

  • Understand trauma: It can result from abuse, neglect, violence, loss, or oppression.
  • It affects physical/mental health, behavior, and relationships.
  • Ensure safety: Prioritize physical, emotional, and psychological safety.
  • Create a secure environment.
  • Ensure trust and transparency: Build trust through consistent, open, and honest communication.
  • Making policies and practices clear and predictable.
  • Choice and empowerment: Provide choices and involve individuals in decision-making.
  • Empower clients to regain a sense of control.
  • Promote collaboration by fostering partnerships and teamwork.
  • Cultural humility: Respect and integrate different identities into care.
  • Recognize strengths and resilience rather than focusing on deficits.
  • Helps the client build life skills, and confidence to navigate trauma.
  • Preventing Re-traumatization: Avoid triggers and be sensitive to responses.

HCA's role when providing Trauma-Informed Care

  • Trauma Awareness: understand individual's reaction to certain experiences, and how trauma has shaped them.
  • Emphasize create a physical and emotional safety, using clear communication, respect and promote boundaries.
  • Promote Choice, and Connection: Empower clients by involving them in decision-making process, and showing empathy.
  • Use Strength-Based, and Skill-Building Approach: Focus on client's strength, teaching life skills and building confidence.
  • Self-Care and Professional Support: Knowing when a client needs secondary support, such as therapy, and having the resources to do so.

Caregiver Characteristics

  • Valuable personal and professional caregiver characteristics must be taken into account when working with patients. Considerations:
  • Personality/temperament
  • Knowledge about mental health
  • Ability to form relationships with clients
  • Need for control
  • Ability to work with other health care team members
  • Ability to interact with family members

BC 211

  • Exploration of community resources in British Columbia using the BC 211 website helps build knowledge and preparedness as a future Health Care Assistant (HCA).
  • Students will be asked to do an activity involving this resource.
  • Visiting the given website to find resources.
  • Selecting three based on interest and what benefits an HCA might derive from knowing about them.
  • Document key information: why the organization was chosen, who it aids, what it does, how it helps, and it's regional location and availablity.

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