5 Questions
What is Alma's goal in remaining a trusted business partner?
To keep the best performance on the market
What are the three possible solutions Alma has for the changing economic situation?
Stop the partnership, tell the merchant, find a solution together
What will Alma do to reduce the default rate?
Refuse service to risky customers
What is the ambition of Alma?
To keep the best performance on the market
What will Alma do to match the new market reality?
Adjust the pricing agreements
Study Notes
- Alma wants to remain a trusted business partner and partner in difficult times.
- The economic situation has changed and the contract conditions cannot be met.
- There are three possible solutions: the first is to stop the partnership, the second is to tell the merchant without telling the client, and the third is to find a solution together.
- The merchant has the option of choosing one of the three solutions.
- The riskiest customers will be refused service, and additional checks will be conducted when there are doubts about the solvency of certain consumers.
- The goal is to reduce the default rate while also reducing the risk of over-indebtedness.
- The acceptance rate will be adjusted in order to achieve these goals.
- The ambition is always to keep the best performance on the market.
- Pricing agreements will be adjusted to match the new market reality.
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