Types of Groups and Teams
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Questions and Answers

What is a key characteristic of skill-based pay in a team-based organization?

  • It is applied only to managerial positions.
  • It provides bonuses based solely on personal achievements.
  • It requires all team members to acquire core skills before additional pay is given. (correct)
  • It rewards individual performance exclusively.

    • How do gain-sharing systems typically work?

  • They emphasize short-term goals over long-term organizational success.
  • They reward only the top-performing team members based on personal output.
  • They focus on individual contributions to a project rather than team performance.
  • They provide rewards based on the performance of the entire organization or division. (correct)

    • What is the main purpose of team bonus plans?

  • To provide uniform bonuses across all departments regardless of performance.
  • To distribute rewards based on team-specific achievements. (correct)
  • To incentivize individual efforts above the team's performance.
  • To discourage collaboration by focusing on individual rewards.

    • What does effective planning and task coordination abilities involve?

    <p>Synchronizing activities, information, and tasks among team members.</p> Signup and view all the answers

    Which of the following is NOT a focus of goal-setting and self-management abilities?

    <p>Ensuring team members work in isolation.</p> Signup and view all the answers

    What is the term for converting a thought or idea into a message composed of symbols, pictures, or words?

    <p>Encoding</p> Signup and view all the answers

    Which component of the communication process serves to check the success of the communication?

    <p>Feedback</p> Signup and view all the answers

    Which type of task interdependence allows employees to work independently before their outputs are pooled into group output?

    <p>Pooled interdependence</p> Signup and view all the answers

    What type of communication occurs through spoken words or phrases?

    <p>Verbal communication</p> Signup and view all the answers

    What is the main characteristic of sequential interdependence?

    <p>Tasks require coordination among team members in a specific order</p> Signup and view all the answers

    What does 'noise' refer to in the context of communication?

    <p>Any interference that distorts or changes the message</p> Signup and view all the answers

    Which communication method uses a private network for secure employee interaction?

    <p>Intranet</p> Signup and view all the answers

    What form of interdependence emphasizes the importance of individuals or groups relying on each other for task completion?

    <p>Reciprocal interdependence</p> Signup and view all the answers

    Which conflict management style focuses on giving both parties what they want?

    <p>Collaborating</p> Signup and view all the answers

    What is a key characteristic of the compromising conflict management style?

    <p>Both parties give something up.</p> Signup and view all the answers

    Which conflict management approach involves ignoring the conflict?

    <p>Avoiding</p> Signup and view all the answers

    What does the devil's advocate role contribute to conflict?

    <p>It encourages constructive conflict and diverse viewpoints.</p> Signup and view all the answers

    Integrative negotiation is characterized by which of the following?

    <p>Mutual satisfaction with no loss to any party.</p> Signup and view all the answers

    What does selective perception imply in communication?

    <p>Receivers interpret messages differently based on their beliefs.</p> Signup and view all the answers

    In which negotiation style does one party pursue their own interests at the expense of others?

    <p>Competing</p> Signup and view all the answers

    Which scenario exemplifies information overload?

    <p>A team has too much information to process in a short meeting.</p> Signup and view all the answers

    How can organizational barriers impact communication in a firm?

    <p>They may limit who can communicate messages to whom.</p> Signup and view all the answers

    What is a fundamental aspect of the negotiation process?

    <p>Making offers and counteroffers to reach an agreement.</p> Signup and view all the answers

    What is a potential issue with filtering in communication?

    <p>Important information may be withheld or distorted.</p> Signup and view all the answers

    Why is cultural awareness important in negotiations?

    <p>It helps address issues outside of the main negotiation topic.</p> Signup and view all the answers

    What is one function of collaboration software?

    <p>It allows simultaneous project work by remote team members.</p> Signup and view all the answers

    Which of the following is a characteristic of cultural barriers in communication?

    <p>They sometimes prevent understanding due to different expressions.</p> Signup and view all the answers

    Intranets are best described as:

    <p>Centralized networks for sharing information within an organization.</p> Signup and view all the answers

    What is a recommended practice regarding oral communication according to experts?

    <p>Use it primarily for sensitive conversations, not simple ones.</p> Signup and view all the answers

    What establishes the expected behaviors and tasks of team members?

    <p>Roles</p> Signup and view all the answers

    Which phase of team development involves team members being selected and prepared to work in teams?

    <p>Start-Up</p> Signup and view all the answers

    What motivates individuals in a team setting to want to maintain a positive self-image?

    <p>Social facilitation</p> Signup and view all the answers

    What is one of the key organizational benefits of empowered teams?

    <p>Reduced costs</p> Signup and view all the answers

    What phase follows the Start-Up phase in the team implementation process?

    <p>Reality and Unrest</p> Signup and view all the answers

    Which of the following is NOT a possible benefit of teams for employees?

    <p>Enhanced job security</p> Signup and view all the answers

    Which outcome is an example of enhanced performance from team collaboration?

    <p>Improved customer service</p> Signup and view all the answers

    What refers to the challenges organizations face when transitioning to a team-based structure?

    <p>Cost of teams</p> Signup and view all the answers

    What defines a team compared to a group?

    <p>A team must have at least two individuals sharing a common goal and accountability.</p> Signup and view all the answers

    Which type of group is typically formed based on social relationships?

    <p>Affinity Group</p> Signup and view all the answers

    What factor influences group performance by reflecting shared values and behaviors?

    <p>Cohesiveness</p> Signup and view all the answers

    An interest group is characterized as:

    <p>Temporary and informal, often focused on a shared activity.</p> Signup and view all the answers

    Which type of team is specifically formed to solve a particular problem at work?

    <p>Problem-solving Teams</p> Signup and view all the answers

    In which type of team do members come from various departments?

    <p>Cross-functional Team</p> Signup and view all the answers

    What is the term for the number of individuals in a group that influences interactions?

    <p>Size</p> Signup and view all the answers

    What type of team operates independently and sets its own goals?

    <p>Self-directed Teams</p> Signup and view all the answers

    Which group type involves employees at the same organizational level sharing information?

    <p>Affinity Group</p> Signup and view all the answers

    What defines a homogeneous group?

    <p>Members share similarities that are important for tasks.</p> Signup and view all the answers

    Study Notes

    Types of Groups and Teams

    • Groups are two or more people who interact, influencing each other
    • Teams are interdependent groups, sharing a common goal and accountability
    • Workgroups are formal, organizationally formed groups to do work
      • Command groups are relatively permanent, reporting functionally
      • Affinity groups are employees from the same level, meeting regularly to share information, find opportunities, and solve problems
    • Teams are formal collectives designed to achieve a specific goal
      • Functional teams operate in the same department or function
      • Cross-functional teams are from different departments or functions
      • Problem-solving teams focus on a specific problem and improvements
      • Self-directed teams create and execute their own goals and ways of achieving them
      • Venture teams create and develop new products, processes, or businesses
      • Virtual teams use internet and other technologies to communicate
      • Global teams come from different countries

    Group Performance Factors

    • Key factors in group performance include composition, size, norms, cohesiveness, and informal leadership

    • Group composition refers to the degree of similarity among members, important to the effective group's work

      • Homogeneous groups have similar members, which are beneficial for tasks that don't require diverse skills. Simple tasks
      • Heterogeneous groups have differing members, beneficial for complex tasks that necessitate diverse perspectives. Complex tasks

    • Group size can impact performance significantly, from a minimum of two to a number of members who can interact with each other

      • Social loafing is the tendency for some group members to exert less effort within the group than they would individually

    Stages of Group and Team Development

    • Mutual acceptance: members first get to know each other
    • Communication and decision making: members openly discuss feelings and agree on group goals
    • Motivation and productivity: members cooperate to accomplish tasks together
    • Control and organization: mature group effectively accomplishes goals

    Group Cohesiveness

    • Group cohesiveness is the commitment to remaining together. Affecting factors include maturity, homogeneity, manageable size, and frequent interactions.
    • High cohesiveness can be beneficial for goal accomplishment and member satisfaction. But in some cases, it can be detrimental if group goals are not consistent with organizational goals.
    • Lower-cohesive groups are more prone to fall apart and have difficulty achieving their goals.

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    Description

    This quiz explores the different types of groups and teams within organizational settings. It covers definitions, characteristics, and examples of various formations such as workgroups, command groups, and cross-functional teams. Test your knowledge on how these teams operate and their specific roles in achieving goals.

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