Podcast
Questions and Answers
What is the purpose of Operational CRM?
What is the purpose of Operational CRM?
- Enhancing flexibility and productivity
- Strengthening the brand and public image
- Reducing greenhouse gas emissions
- Improving customer satisfaction and retention (correct)
Which of the following is an example of Analytical CRM software?
Which of the following is an example of Analytical CRM software?
- Freshsales
- Insightly (correct)
- ActiveCampaign
- Pipedrive
What is the main focus of Collaborative CRM?
What is the main focus of Collaborative CRM?
- Offering a positive customer experience (correct)
- Improving health and working conditions
- Reducing greenhouse gas emissions
- Deploying smart technology
What is the primary objective of Green Computing?
What is the primary objective of Green Computing?
Which benefit is associated with Green Computing?
Which benefit is associated with Green Computing?
What action can be part of Green Computing strategies of companies?
What action can be part of Green Computing strategies of companies?
What is one of the key benefits of using an Information System in decision-making processes?
What is one of the key benefits of using an Information System in decision-making processes?
How does a Knowledge Work System (KWS) contribute to business processes?
How does a Knowledge Work System (KWS) contribute to business processes?
Which type of management system aids managers by automating various manual processes?
Which type of management system aids managers by automating various manual processes?
What is a key advantage of utilizing an Information System for communication within a company?
What is a key advantage of utilizing an Information System for communication within a company?
Which technology is NOT associated with Knowledge Work Systems (KWS)?
Which technology is NOT associated with Knowledge Work Systems (KWS)?
What is a primary function of Management Information Systems in businesses?
What is a primary function of Management Information Systems in businesses?
What is one of the challenges associated with Information System Ethical Issues?
What is one of the challenges associated with Information System Ethical Issues?
What will play a more prominent role in data analysis and decision-making according to the future of Information Systems?
What will play a more prominent role in data analysis and decision-making according to the future of Information Systems?
Which technology will create a hyper-connected world by connecting everyday devices to the internet?
Which technology will create a hyper-connected world by connecting everyday devices to the internet?
What does Cloud Computing offer in terms of services?
What does Cloud Computing offer in terms of services?
Why is understanding Information Systems Literacy important?
Why is understanding Information Systems Literacy important?
What skills are crucial for adapting to the ever-evolving landscape of information systems?
What skills are crucial for adapting to the ever-evolving landscape of information systems?