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Questions and Answers
Which of the following is NOT a benefit of information technology on business processes?
Which of the following is NOT a benefit of information technology on business processes?
What is the primary function of a Customer Relationship Management (CRM) system?
What is the primary function of a Customer Relationship Management (CRM) system?
How do Enterprise Resource Planning (ERP) systems function in an organization?
How do Enterprise Resource Planning (ERP) systems function in an organization?
Which of the following statements best describes the role of information systems in decision-making?
Which of the following statements best describes the role of information systems in decision-making?
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Which characteristic is a result of implementing information technology in businesses?
Which characteristic is a result of implementing information technology in businesses?
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Study Notes
Information Technology (IT)
- IT encompasses methods and techniques for handling information, including acquiring, organizing, storing, manipulating, and transmitting it.
Impact of Technology on Business
- Technology creates portable offices, enabling remote access to information.
- Technology facilitates better service by coordinating remote deliveries.
- Technology streamlines and optimizes business operations.
- Technology enhances collaboration capabilities.
- Technology enables global trades and exchanges.
- Technology improves management processes.
- Technology allows for flexible customization.
- Technology fosters the emergence of new business opportunities.
Information Systems
- Information systems leverage IT resources to transform data into usable information.
- Information systems collect, process, and transmit information for decision-making.
Customer Relationship Management (CRM) Systems
- CRM systems utilize software to gather customer data.
- CRM systems help track and analyze interactions with customers.
Enterprise Resource Planning (ERP) Systems
- ERP systems integrate operational and business procedures across an entire organization.
- ERP systems aim to boost organizational productivity.
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Description
This quiz examines the role of Information Technology (IT) in business, covering its methods, techniques, and impacts. Explore how technology influences business operations, enhances customer relationship management, and fosters new opportunities. Test your understanding of information systems and their significance in decision-making.
