Types of Communication Overview
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Questions and Answers

What is the primary purpose of communication as defined in the provided content?

  • To share experiences until they become mutual possession (correct)
  • To express ideas without any feedback
  • To modify the disposition of both parties involved
  • To persuade others for personal gain

Which element is NOT considered a crucial aspect of verbal communication?

  • Clarity and brevity
  • Intonation
  • Complex vocabulary (correct)
  • Timing and relevance

What characterizes oral communication?

  • It involves visual elements alongside spoken words
  • It only occurs in formal settings
  • It is the exchange of verbal messages between sender and receiver (correct)
  • It is solely written and lacks spoken components

Which of the following is an example of written communication?

<p>A report summarizing meeting minutes (D)</p> Signup and view all the answers

How does non-verbal communication relate to verbal communication?

<p>It can exist independently without verbal communication (C)</p> Signup and view all the answers

Which of the following forms is NOT categorized as oral communication?

<p>Emails (D)</p> Signup and view all the answers

Verbal communication is primarily defined as:

<p>An exchange of information using spoken and written words (B)</p> Signup and view all the answers

What aspect of communication is emphasized by Edgar Dale's definition?

<p>Communication focuses on shared ideas and feelings in a mutual context (A)</p> Signup and view all the answers

Which of the following is an example of an audio sign?

<p>Drum beating (D)</p> Signup and view all the answers

What does silent communication NOT typically indicate?

<p>Understanding (D)</p> Signup and view all the answers

Which aspect of communication includes the use of color and lighting?

<p>Artifacts Environmental Factors (A)</p> Signup and view all the answers

Which of the following best describes metacommunication?

<p>Communication about communication (C)</p> Signup and view all the answers

Which of the following does NOT fall under the category of visual signs?

<p>Alarms (B)</p> Signup and view all the answers

What can be inferred from a call made at 2 a.m.?

<p>An emergency situation (D)</p> Signup and view all the answers

Which element of paralanguage is NOT included in its attributes?

<p>Gestures (A)</p> Signup and view all the answers

Which of the following is NOT a function of silence in communication?

<p>Expressing friendliness (C)</p> Signup and view all the answers

What does a head movement that goes up and down typically indicate in non-verbal communication?

<p>Acknowledgment or agreement (A)</p> Signup and view all the answers

Which of the following best describes proxemics in non-verbal communication?

<p>Communicating while maintaining physical distance (A)</p> Signup and view all the answers

Facial expressions can convey multiple emotions. Which of the following is NOT typically represented by a facial expression?

<p>Intellectual understanding (A)</p> Signup and view all the answers

What does the personal appearance of an individual often indicate?

<p>Their profession and personal values (B)</p> Signup and view all the answers

What is the primary function of haptics in non-verbal communication?

<p>Communication through touch (D)</p> Signup and view all the answers

Which of the following is a feature of sign language?

<p>It uses symbols and drawings for expression (D)</p> Signup and view all the answers

In terms of body language, what does a thumbs down gesture typically signify?

<p>Disapproval (C)</p> Signup and view all the answers

What does eye gaze indicate in non-verbal communication?

<p>A range of emotions, including anger and discomfort (A)</p> Signup and view all the answers

Flashcards

Communication

The process of conveying information, ideas, or feelings between individuals or groups, aiming for shared understanding.

Verbal Communication

Exchanging information using words (spoken or written).

Oral Communication

Sharing messages using spoken words.

Written Communication

Sharing messages using written words.

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Nonverbal Communication

Sharing messages without words using body language, expressions, tone, or other cues.

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One-Way Communication

Communication where the receiver doesn't respond or offer feedback directly.

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Two-Way Communication

Communication where both sender and receiver actively participate and respond.

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Feedback

A response or reaction to a communication from the receiver, essential for two-way communication.

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Kinesics (Body Language)

Nonverbal communication through body movements, including facial expressions, gestures, and posture.

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Facial Expressions

Communicating emotions and attitudes through facial movements (e.g., smile, frown).

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Eye Gaze

Nonverbal communication through eye contact and direction of gaze.

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Gestures

Nonverbal communication through body movements like hand or arm signals.

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Proxemics

Nonverbal communication through use of space and distance.

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Proxemics Space Zones

Different distances for communication, based on familiarity and situation.

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Sign Language

Visual language using signs, hand movements, and expressions to convey meaning.

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Visual Signs

Visual signs and symbols, like posters or drawings, that communicate universally.

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Audio Signs

Sounds like bells, alarms, or whistles used for communication.

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Silence

The absence of sound; can have many meanings in communication, from respect to hostility.

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Paralanguage

Non-verbal communication aspects of speaking like tone, pitch, and volume.

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Symbolic Communication

Using symbols (verbal or nonverbal) to convey meaning.

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Metacommunication

Communication about communication.

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Study Notes

Types of Communication

  • Communication is derived from the Latin word "communis", meaning common.
  • It's a process of exchanging facts, ideas, opinions, fostering meaning and understanding between individuals or organizations.
  • Communication is a process of sharing experiences until it becomes common knowledge, modifying the disposition of those involved. (John Dewey)
  • Communication involves sharing ideas and feelings mutually. (Edgar Dale)
  • Communication is a tool for persuasion, influencing others to achieve a desired outcome. (Aristotle)

One Way vs. Two Way Communication

  • One-way communication (Didactic Method) is where information is conveyed, but not necessarily received or understood.
  • Two-way communication (Socratic Method) facilitates a dialogue, allowing for interaction and understanding between participants.

Verbal Communication

  • Verbal communication includes both spoken and written words.
  • Key aspects are language, pacing, intonation, clarity, and relevance.
  • Verbal communication has two forms: oral and written.

Oral Communication

  • Oral communication is the exchange of verbal messages between a sender and a receiver.
  • It includes a variety of formats including: informal conversations, interviews, debates, meetings, conferences, and speeches.

Written Communication

  • Written communication is a creative activity requiring imagination and effort to craft a final product.
  • Types of written communication include letters, circulars, orders, reports, questionnaires, manuals, newsletters, handbills, bulletin boards, and books.

Nonverbal Communication

  • Nonverbal communication uses signs and symbols to convey meaning.
  • Nonverbal communication can occur without verbal communication.
  • Examples include:
  • Kinematics (Body Language) including facial expression, head movements, eye gaze, gestures, postures, body shape and personal appearance
  • Haptics (Touch Language)
  • Proxemics (Space Language): This relates to how individuals use space and distance in their interactions.
  • Artifacts/Environmental factors: This includes things like appropriate environments, climate, scent, color, and lighting.
  • Chronemics (Time Language): This relates to how time and punctuality are viewed and used.
  • Silence: How silence is used in communication.
  • Paralanguage/Vocalics: The vocal aspects of speech that are not the words themselves, such as tone, pitch, and volume.

Specific Nonverbal Components

  • Facial Expressions: A person's face can convey various emotions like happiness, sadness, fear, and anger, providing insights into the person's mental state.
  • Head Movements: Head nods or shakes can signify agreement or disagreement. A lowered head can sometimes indicate humility.
  • Eye Gaze: Looking at another evokes range of emotional responses including anger, distrust, or comfort.
  • Gestures and Postures: Gestures and postures can convey meaning, like pointing, handshakes, and the way people sit.
  • Body Shape: Physique and build may portray aspects of one's lifestyle and physical health.
  • Personal Appearance: Dressing styles and grooming choices may indicate profession, taste, or cultural/religious values.

Symbolic Communication

  • Symbolic communication utilizes verbal and nonverbal symbols to convey meaning.
  • Examples include art and music, used to facilitate understanding and healing for patients.

Metacommunication

  • Metacommunication is about communicating about communication.
  • It helps uncover deeper messages in verbal and nonverbal cues.
  • It's useful for understanding the nuances of a situation.

Written Communication (Further Explanation)

  • A vital communication method, especially when communicators are geographically separated.

Signs

  • Signs use visual and audio mediums as common communication tools across cultures.
  • Including visual signs /symbols (posters, images, maps), and audio signs (drum sounds, alarms, sirens).

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Description

Explore the fundamental concepts of communication, including its definition, types, and importance. This quiz delves into one-way versus two-way communication, as well as the nuances of verbal communication. Enhance your understanding of how communication fosters meaning and influences others.

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