31 Questions
What are the three main types of communication discussed in the presentation?
Organizational, intrapersonal, and interpersonal communication
How is organizational communication classified based on the source and destination of messages?
Based on internal and external communication
What does organizational communication encompass?
Maintaining structure and order while allowing individual freedom
How is external communication of an organization defined?
Communication with individuals or organizations external to the organization
In what ways can organizational communication be classified based on adherence to official rules and channels?
Based on formal and informal communication
What are the two subtypes of organizational communication based on the source and destination of messages?
Internal and external communication
Which type of communication consists of messages that follow prescribed channels throughout the organization?
Formal communication
What is the process of using messages to generate meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening?
Interpersonal communication
Which type of communication occurs within your own mind, when you evaluate or examine the interaction that occurs between yourself and others?
Intrapersonal communication
What is the use of body movements, gestures, facial expressions, and other nonverbal means to communicate without words?
Nonverbal communication
Which type of communication emerges out of natural social interaction among organization members, such as gossip, rumors, and jokes?
Informal communication
What are the subtypes of interpersonal communication based on the number of participants?
Dyadic and Small-group
Which type of communication involves solving problems internally, resolving internal conflict, planning, and evaluating oneself and relationships with others?
Intrapersonal communication
What is the importance of intrapersonal communication?
It affects self-concept, self-esteem, and self-efficacy
What is included in verbal communication?
Spoken or written words
Which type of small group does small-group communication involve?
Families, work groups, support groups, and study groups
What is a characteristic of oral communication?
It is the most direct and personal form of verbal communication
Which type of communication lacks visual cues and may have noise interference?
Telephone conversation
In which situation does written communication excel?
When the message is long and complex
What is a defining characteristic of face to face communication?
It allows for immediate feedback and body language support
What is a drawback of the radio as a form of verbal communication?
It lacks visual cues and may have noise interference
What distinguishes written communication from oral communication?
It serves as a record and can be used as legal evidence
What is one of the attributes that must be considered when choosing between spoken and written communication?
Speed
Which type of communication allows for immediate feedback?
Spoken communication
What is an advantage of written communication over spoken communication?
It serves as a record for future reference
Which factor makes written communication more precise and accurate than spoken communication?
The ability to choose and revise words carefully
What does spoken communication have that enriches the meaning of words?
Body language and paralanguage
Which aspect of communication varies between spoken and written language?
Formality
Why does written communication require more expense than spoken communication?
It requires stationery, preparation, and transmission
What is essential for effective global communication in spoken English?
Learning correct pronunciation
What is the primary way humans use to express their thoughts, feelings, and needs?
Verbal communication
Explore the different types of communication including organizational, intrapersonal, and interpersonal, and understand their definitions and characteristics. Learn how communication can be classified based on criteria such as the number of participants, direction of flow, and context of the situation.
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