Questions and Answers
What are the four types of oral communication mentioned in the text?
Face-to-face talk, telephonic talk, video-chat, television
What are the advantages of oral communication?
High level of transparency and understanding, quick feedback, flexibility, helpful for teamwork, quick resolution of disputes
What are the disadvantages of oral communication?
Poor personal traits, flexibility, less authentic, may consume long time in meetings, no legal standing
What are the forms of written communication mentioned in the text?
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What are the advantages of written communication?
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Study Notes
Types of Oral Communication
- Four types of oral communication: face-to-face conversation, interview, group discussion, and public speaking
- Each type has its own unique characteristics and purposes
Advantages of Oral Communication
- Enables immediate feedback and clarification of doubts
- Allows for instant communication and quick response
- Facilitates building relationships and trust
- Suitable for sensitive or emotional topics
Disadvantages of Oral Communication
- Can be easily misinterpreted or distorted
- Difficult to maintain a record of the conversation
- May not be suitable for complex or technical topics
- Can be influenced by nonverbal cues and emotions
Forms of Written Communication
- Letters, memos, reports, emails, and instant messages
- Each form has its own unique characteristics and purposes
Advantages of Written Communication
- Provides a permanent record of the communication
- Allows for careful consideration and editing of the message
- Suitable for complex or technical topics
- Can be easily referenced and reviewed
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