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Verbal and Written Communication

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Questions and Answers

What is the first step to understanding the role and impact of verbal communication?

Controlling tone
Checking for understanding
Recognizing the power of verbal communication (correct)
Choosing precise words

What should you consider when using unfamiliar words in your communication?

Choosing precise words
Checking for understanding
Controlling your tone
Defining your terms (correct)

Which aspect is important for guiding the audience as they read?

Choosing precise words
Considering contextual clues (correct)
Controlling tone
Checking for understanding

What is a core component of the communication model in oral communication?

Checking for understanding (C) Signup and view all the answers

What is the main responsibility of an effective business communicator?

Guiding the audience to understand the message using precise words and contextual clues (D) Signup and view all the answers

What is the recommended strategy for using professional jargon when speaking to a general audience?

Provide a common reference to relate the essential meaning of the professional jargon (D) Signup and view all the answers

How can a business communicator improve communication according to the text?

Defining terms, choosing precise words, and considering the audience (B) Signup and view all the answers

What does the text recommend in order to influence tone effectively?

Matching the tone with the audience's expectations (D) Signup and view all the answers

What is an important aspect of crafting effective business communication according to the text?

Checking for understanding and aiming for results (B) Signup and view all the answers

How can a business communicator build relationships with audience members from diverse backgrounds?

By giving the audience every advantage in understanding the meaning (D) Signup and view all the answers

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