Verbal and Written Communication
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Questions and Answers

What is the first step to understanding the role and impact of verbal communication?

  • Controlling tone
  • Checking for understanding
  • Recognizing the power of verbal communication (correct)
  • Choosing precise words

    • What should you consider when using unfamiliar words in your communication?

  • Choosing precise words
  • Checking for understanding
  • Controlling your tone
  • Defining your terms (correct)

    • Which aspect is important for guiding the audience as they read?

  • Choosing precise words
  • Considering contextual clues (correct)
  • Controlling tone
  • Checking for understanding

    • What is a core component of the communication model in oral communication?

    <p>Checking for understanding</p> Signup and view all the answers

    What is the main responsibility of an effective business communicator?

    <p>Guiding the audience to understand the message using precise words and contextual clues</p> Signup and view all the answers

    What is the recommended strategy for using professional jargon when speaking to a general audience?

    <p>Provide a common reference to relate the essential meaning of the professional jargon</p> Signup and view all the answers

    How can a business communicator improve communication according to the text?

    <p>Defining terms, choosing precise words, and considering the audience</p> Signup and view all the answers

    What does the text recommend in order to influence tone effectively?

    <p>Matching the tone with the audience's expectations</p> Signup and view all the answers

    What is an important aspect of crafting effective business communication according to the text?

    <p>Checking for understanding and aiming for results</p> Signup and view all the answers

    How can a business communicator build relationships with audience members from diverse backgrounds?

    <p>By giving the audience every advantage in understanding the meaning</p> Signup and view all the answers

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